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Concentrix Corporation
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Concentrix Corporation Interview Questions, Process, and Tips
Top Concentrix Corporation Interview Questions and Answers
- Q1. Can you rearrange the sentences on basic given parts of sentences?asked in Customer Service Executive interview
- Q2. What all components are present in a computer/laptop?asked in Technical Support Engineer interview
- Q3. What do you understand by backup and restore? Which command is used to copy and paste in computer Which is apple's latest version in iphoneasked in Technical Advisor interview
Concentrix Corporation Interview Experiences
1.6k interviews found
Chandramouli Nagarajan
(2 Questions)
- Q1. What is transport layer
- Ans.
The transport layer is responsible for end-to-end communication between devices on a network.
Responsible for segmenting data from the session layer into smaller packets for transmission
Ensures reliable delivery of data through error detection and correction
Manages flow control to prevent overwhelming the receiving device
Examples include TCP (Transmission Control Protocol) and UDP (User Datagram Protocol)
- Q2. What is network layer
- Ans.
The network layer is the third layer of the OSI model responsible for routing data packets between different networks.
Responsible for logical addressing and routing of data packets
Translates logical network addresses into physical addresses
Examples include IP (Internet Protocol) and ICMP (Internet Control Message Protocol)
(1 Question)
- Q1. How to troubleshoot network issue
- Ans.
Troubleshooting network issues involves identifying the problem, gathering information, isolating the cause, and implementing a solution.
Identify the symptoms of the issue by talking to users or monitoring network performance.
Gather information such as network topology, configurations, and logs to understand the network environment.
Isolate the cause by checking physical connections, device configurations, and network p...
Top Concentrix Corporation Technical Advisor Interview Questions and Answers
Technical Advisor Interview Questions asked at other Companies
Sky Thakur
Selected
I applied via YouTube and was interviewed in Sep 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Essay on any random topic with proper grammar punctuation and 100 to 400 words
- Q2. My question was "write about your memorable birthday".
(1 Question)
- Q1. There are 5 rounds: 1. Typing test for 1 minute 2. Fill in the blanks 3. Listening and typing 4. Story retyping in own words 5. Email writing on any random topic they provide in 9 minutes
(1 Question)
- Q1. 1. Tell me about yourself 2. What do you know about concentrix 3 General questions regarding job like; Are you comfortable in night shift Are you comfortable with salary or any basic questions... The las...
- Ans.
I am a dedicated and customer-oriented individual with experience in providing non-voice customer support. I am familiar with Concentrix and am comfortable with night shifts and salary discussions.
I have experience in providing non-voice customer support, ensuring customer satisfaction through effective communication and problem-solving skills.
I have researched Concentrix and understand that it is a global business ser...
Non Voice Customer Support Executive Interview Questions asked at other Companies
Anonymous
Selected
I was interviewed in Sep 2024.
(1 Question)
- Q1. Can you describe what you did yesterday and what your hobbies are?
- Ans.
Yesterday, I spent the morning assisting customers with their inquiries and in the afternoon, I worked on my hobby of painting.
Assisted customers with inquiries
Worked on painting hobby
Had a productive day balancing work and personal interests
It was a system-based test.
(2 Questions)
- Q1. Can you explain what positive actions you took in your previous roles that enhanced customer experience?
- Ans.
In my previous roles, I actively listened to customer concerns, provided timely solutions, and followed up to ensure satisfaction.
Actively listened to customer concerns to understand their needs
Provided timely and effective solutions to address customer issues
Followed up with customers to ensure their satisfaction and resolve any remaining issues
- Q2. I took out of box approach to resolve customer query I ensured customer has not to call customer care again and I promised to call customer at mentioned time and help resolved there issue
Top Concentrix Corporation Customer Support Executive Interview Questions and Answers
Customer Support Executive Interview Questions asked at other Companies
Selected
I was interviewed before Mar 2024.
It was an online assignment.
(1 Question)
- Q1. Can you tell me about yourself?
(2 Questions)
- Q1. What topics are typically covered in a standard interview, including your qualifications?
- Q2. ..
Customer Representative Interview Questions asked at other Companies
Concentrix Corporation interview questions for popular designations
Selected
Basic English with versant test
Basic analytics for fourty five minutes
(2 Questions)
- Q1. Introduce yourself
- Ans.
I am a dedicated and experienced Advisory Consultant with a strong background in providing strategic guidance and solutions to clients.
Over 5 years of experience in consulting industry
Expertise in developing and implementing advisory strategies
Strong communication and analytical skills
Proven track record of delivering successful outcomes for clients
- Q2. Salary expectations
(2 Questions)
- Q1. Salary discussion
- Q2. Notice period and joining date
Interview Preparation Tips
Advisory Consultant Interview Questions asked at other Companies
Get interview-ready with Top Concentrix Corporation Interview Questions
Selected
I was interviewed in Sep 2024.
(2 Questions)
- Q1. Introduction about yourself
- Q2. Languages you speak
(1 Question)
- Q1. Wpm-25 accuracy-100%
Conducts a test on simple English and Math
(1 Question)
- Q1. One-on-one with manager
A little assignment on some random wurst
A little assignment on random question where you need to select yes or no
Transaction Processing Advisor 1 Interview Questions asked at other Companies
Jobs at Concentrix Corporation
(2 Questions)
- Q1. What is DNS ?
- Ans.
DNS stands for Domain Name System, which translates domain names to IP addresses.
DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).
It helps users access websites by translating the domain name they type into their browser into the corresponding IP address of the server hosting that website.
DNS also helps in email delivery by transla...
- Q2. What are different protocols used for internet
- Ans.
Different protocols used for internet include TCP/IP, HTTP, FTP, SMTP, and DNS.
TCP/IP (Transmission Control Protocol/Internet Protocol) - used for communication between devices on the internet
HTTP (Hypertext Transfer Protocol) - used for transferring web pages
FTP (File Transfer Protocol) - used for transferring files between a client and server
SMTP (Simple Mail Transfer Protocol) - used for sending emails
DNS (Domain Na...
Interview Preparation Tips
Skills evaluated in this interview
Top Concentrix Corporation Technical Support Engineer Interview Questions and Answers
Technical Support Engineer Interview Questions asked at other Companies
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced retail professional with strong leadership skills and a passion for customer service.
Over 5 years of experience in retail management
Proven track record of increasing sales and improving customer satisfaction
Strong leadership skills, able to motivate and develop team members
Passionate about providing excellent customer service
Excellent communication and problem-solving abilities
- Q2. Tell me when the project u executed
- Ans.
I executed a project to streamline inventory management in a retail store.
Implemented a new inventory tracking system to improve accuracy and efficiency
Trained staff on how to use the new system effectively
Conducted regular audits to ensure proper inventory levels
Collaborated with vendors to optimize supply chain processes
(2 Questions)
- Q1. Why Concentrix u r chosibg
- Ans.
I am choosing Concentrix because of its reputation for providing excellent customer service and career growth opportunities.
Reputation for excellent customer service
Career growth opportunities
Positive reviews from current and former employees
- Q2. Why should I hire u
- Ans.
I have a proven track record of leadership, problem-solving, and team-building skills that make me a strong candidate for this role.
I have X years of experience in a leadership role, where I successfully managed a team of employees and exceeded performance goals.
I am highly skilled in problem-solving and have a track record of implementing innovative solutions to improve efficiency and productivity.
I have strong commun...
Top Concentrix Corporation Assistant Manager Interview Questions and Answers
Assistant Manager Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Dec 2024. There were 2 interview rounds.
Amcat test voice and versant test
(2 Questions)
- Q1. Introduction about yourself
- Ans.
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.
5 years of experience in technical support
Skilled in troubleshooting hardware and software issues
Strong communication and problem-solving skills
- Q2. Comfortable with shift timings and sells process
- Ans.
Yes, I am comfortable with shift timings and sales process.
I have previous experience working in shifts and understand the importance of flexibility.
I am familiar with sales processes and have the ability to adapt to different selling techniques.
I am willing to learn and improve my skills to meet the requirements of the role.
Top Concentrix Corporation Technical Support Engineer Interview Questions and Answers
Technical Support Engineer Interview Questions asked at other Companies
I applied via Job Portal and was interviewed in Jul 2024. There were 5 interview rounds.
(1 Question)
- Q1. Self Introduction round
Listening test and typing test while listening
(1 Question)
- Q1. Awareness about company
(1 Question)
- Q1. Manager round and discuss about salary
(1 Question)
- Q1. Speed typing test
Telecaller Interview Questions asked at other Companies
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Concentrix Corporation Interview FAQs
Some of the top questions asked at the Concentrix Corporation interview -
The duration of Concentrix Corporation interview process can vary, but typically it takes about less than 2 weeks to complete.
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Concentrix Corporation Interviews By Designations
- Concentrix Corporation Customer Service Executive Interview Questions
- Concentrix Corporation Customer Care Executive Interview Questions
- Concentrix Corporation Operations Representative Interview Questions
- Concentrix Corporation Customer Support Executive Interview Questions
- Concentrix Corporation Customer Service Associate Interview Questions
- Concentrix Corporation Technical Support Engineer Interview Questions
- Concentrix Corporation Senior Representative Interview Questions
- Concentrix Corporation Advisor Interview Questions
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Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Operations Representative Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate Interview Questions
- Technical Support Engineer Interview Questions
- Senior Representative Interview Questions
- Advisor Interview Questions
- Show more
Concentrix Corporation Interview Process
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Concentrix Corporation Reviews and Ratings
based on 26.5k reviews
Rating in categories
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Customer Service Executive
3.7k
salaries
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Advisor
3.7k
salaries
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Assistant Manager
3.3k
salaries
| â‚ą0 L/yr - â‚ą0 L/yr |
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Senior Representative
3.1k
salaries
| â‚ą0 L/yr - â‚ą0 L/yr |
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Content Moderator
3k
salaries
| â‚ą0 L/yr - â‚ą0 L/yr |
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