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Concentrix Corporation Interview Questions, Process, and Tips

Updated 24 Feb 2025

Top Concentrix Corporation Interview Questions and Answers

View all 401 questions

Concentrix Corporation Interview Experiences

Popular Designations

1.6k interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

You have to clear the Versant test first for further rounds.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction and Family Background
  • Q2. Basic Conversation for the Communication skill
Round 3 - HR 

(2 Questions)

  • Q1. Normal Briefing of work
  • Q2. Personally details about Intro, Education and Internship details.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be well confident and keep calm.

Customer Service Advisor Interview Questions asked at other Companies

Q1. How can you handle a Aggressive Customer?
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed

Round 1 - HR 

(1 Question)

  • Q1. Education & Work experience.
Round 2 - VNA 

(1 Question)

  • Q1. Tell me about your School Playground

Top Concentrix Corporation Customer Service Associate Interview Questions and Answers

Q1. If the customer does not agree with your suggestion then what will you do ?
View answer (2)

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me Something About Your Self
  • Ans. Tell Your Name, Education Details, Experience if Any & Roles & Responsibility, Skills your Have, Hobbies. They Check Your English Proficiency So Be Prepared This Answer.
  • Answered Anonymously
  • Q2. What is Your Expectations
  • Ans. Their Salary Range is Different For Different Position & As Well As Depending on Which Company You Select Like you Select Amazon Then Salary As Fresher Minimum 13 to 14k In Hand Salary, As My Experience in Vadodara Location Max they Provide me in 12 to 9 am Job is 16 to 17k in hand Salary they Offer me As Fresher. If you are Experienced but Related to Exact BPO Then They Don't Consider You Can't Expecting Higher Salary
  • Answered Anonymously
  • Q3. In Which Shifts You Want Working
  • Ans. They Have Different Job Timing For Girls They Prefered Morning Time & For Boy Evening ( 4 pm to 1 Am) & Night (12 pm to 8/9 Am )
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - if you Are Going for Interview in Vadodara then it may Take your Whole Day Because So Many Candidate Available Their.

Fluent in English, As Hindi Also Available. Common Interview Question They Ask to You Just Answer Them With Confident. before Going to Interview Just See Some Common interview About this Post Questions Videos on YouTube they May Help you Much Better.

Top Concentrix Corporation Customer Support Executive Interview Questions and Answers

Q1. How good are you in convincing a customer?
View answer (1)

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)

Chat Advisor Interview Questions & Answers

user image sachin singh

posted on 10 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced Chat Advisor with a passion for helping customers find solutions to their problems.

    • Experienced in providing customer support through chat platforms

    • Skilled in problem-solving and conflict resolution

    • Strong communication skills and ability to multitask effectively

  • Answered by AI
  • Q2. Why you want to join the organization
  • Ans. 

    I am passionate about helping others and believe in the mission of the organization.

    • Passionate about helping others

    • Believe in the organization's mission

    • Excited about the opportunity to make a positive impact

  • Answered by AI

Chat Advisor Interview Questions asked at other Companies

Q1. What is CSAT and how it is calculated? Are you okay for 24/7 shift? How you will make customer happy?
View answer (1)

Concentrix Corporation interview questions for popular designations

 Customer Service Executive

 (70)

 Customer Care Executive

 (51)

 Operations Representative

 (44)

 Customer Service Associate

 (37)

 Customer Support Executive

 (37)

 Technical Support Engineer

 (34)

 Senior Representative

 (32)

 Advisor

 (29)

Advisor, Technical Support L1 Interview Questions & Answers

user image rukavendra singh yadav

posted on 26 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Assignment 

The assignment is based on our thought process and they also ensure our communication skills in that assignment. It is a written based assignment and max 400 works need to write in the test with in 20 min.

Round 2 - Technical 

(2 Questions)

  • Q1. What is a RAM?
  • Ans. 

    RAM stands for Random Access Memory, a type of computer memory that can be accessed randomly; it is volatile and temporary.

    • RAM is a type of computer memory used to store data and machine code currently being used by the CPU.

    • It is faster than storage devices like hard drives and SSDs, but is volatile and loses its data when the computer is turned off.

    • Common types of RAM include DDR3, DDR4, and LPDDR4.

    • RAM size is measure

  • Answered by AI
  • Q2. What is BSOD and how it occurs?
Round 3 - HR 

(2 Questions)

  • Q1. Basic introduction about my self.
  • Q2. Salary discussion.

Skills evaluated in this interview

Get interview-ready with Top Concentrix Corporation Interview Questions

Senior Associate Interview Questions & Answers

user image Virendra Kumar

posted on 14 Aug 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why did you leave your last company?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Looking for new challenges and opportunities for professional growth

    • Desire for a change in work environment or company culture

    • Seeking better compensation or benefits

    • Relocation to a different city or country

    • Company downsizing or restructuring leading to job loss

  • Answered by AI
  • Q2. What is your expectation?
  • Ans. 

    I expect challenging work, opportunities for growth, supportive team, and fair compensation.

    • Challenging projects that allow me to utilize my skills and knowledge

    • Opportunities for career advancement and professional development

    • A supportive team environment where collaboration and communication are valued

    • Fair compensation and recognition for my contributions

  • Answered by AI

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

Jobs at Concentrix Corporation

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Reason for applying to this profile?
  • Ans. 

    Passion for helping employees succeed and thrive in their roles.

    • Enjoy supporting individuals in their career development

    • Strong communication and interpersonal skills

    • Experience in HR or related field

    • Belief in the importance of a positive work environment

  • Answered by AI
  • Q2. Tell me about yourself?
  • Ans. 

    I am a dedicated HR professional with 5 years of experience in recruitment, employee relations, and training.

    • Experienced HR professional with 5 years in recruitment, employee relations, and training

    • Strong communication and interpersonal skills

    • Proven track record of successfully managing employee relations issues

    • Passionate about creating a positive work environment for all employees

  • Answered by AI

HR Representative Interview Questions asked at other Companies

Q1. how you can handel specific situation. etc
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Where do you See yourself in this job?
  • Ans. 

    I see myself excelling in providing top-notch customer support through chat and email, ensuring customer satisfaction and retention.

    • I envision myself becoming a subject matter expert in the products/services offered by the company, allowing me to provide accurate and efficient support.

    • I aim to consistently meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

    • I see ...

  • Answered by AI
  • Q2. Why do you want to work in this company?
  • Ans. 

    I am impressed by the company's reputation for excellent customer service and innovative solutions.

    • Company's reputation for excellent customer service

    • Innovative solutions offered by the company

    • Opportunity to contribute to a successful team

  • Answered by AI
  • Q3. What your performance with your life & Future goel?
  • Ans. 

    I strive for excellence in both my personal and professional life, with a clear vision of my future goals.

    • I set specific, achievable goals for myself in both my personal and professional life.

    • I regularly assess my progress towards these goals and make adjustments as needed.

    • I am committed to continuous learning and self-improvement to ensure I am always growing and evolving.

    • I prioritize work-life balance to ensure I am

  • Answered by AI
  • Q4. What you know about something in this company?
  • Ans. 

    I know that this company specializes in providing customer support through chat and email.

    • The company focuses on providing customer support through chat and email channels

    • They may use various software tools to manage customer inquiries and responses

    • The company values timely and accurate communication with customers

  • Answered by AI
Round 2 - One-on-one 

(6 Questions)

  • Q1. Why do want to work?
  • Ans. 

    I want to work to utilize my skills, contribute to a team, and achieve personal growth.

    • To utilize my skills and knowledge in a practical setting

    • To contribute to a team and work towards common goals

    • To achieve personal growth and development through new challenges and experiences

  • Answered by AI
  • Q2. What is your hobby?
  • Ans. 

    My hobby is photography.

    • I enjoy capturing moments and creating visual stories.

    • I love experimenting with different angles, lighting, and compositions.

    • Some of my favorite subjects to photograph are landscapes, portraits, and street scenes.

  • Answered by AI
  • Q3. What is positive points of your hobby?
  • Ans. 

    My hobby of painting allows me to express my creativity, relax, and improve my focus and concentration.

    • Painting helps me express my creativity and emotions

    • It allows me to relax and de-stress after a long day

    • Improves my focus and concentration as I pay attention to details

    • Provides a sense of accomplishment when I complete a piece

  • Answered by AI
  • Q4. Which Social media use you and why? Can you explain me why did important for us Social media limits?
  • Ans. 

    I use social media platforms like Facebook, Instagram, and LinkedIn for networking, staying updated, and connecting with friends and family.

    • I use Facebook for connecting with friends and family, sharing updates, and joining groups related to my interests.

    • I use Instagram for sharing photos and videos, following influencers, and discovering new trends.

    • I use LinkedIn for professional networking, job searching, and staying...

  • Answered by AI
  • Q5. What you learned Somthing about Motivation movment of your father?
  • Ans. 

    My father taught me the importance of perseverance and hard work in achieving goals.

    • My father always emphasized the value of setting goals and working towards them consistently.

    • He believed that success comes from dedication and never giving up, even in the face of challenges.

    • One example is when he started his own business from scratch and worked tirelessly to make it successful.

    • Another example is when he pursued furthe...

  • Answered by AI
  • Q6. What you choose when your invite in the festival and your work time have a something Workload?

Interview Preparation Tips

Interview preparation tips for other job seekers - Attitude and confidence is very important part for the interview and work.

Chat and Email Support Executive Interview Questions asked at other Companies

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
View answer (5)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me About your Self
  • Ans. 

    I am a dedicated and experienced customer support professional with a passion for helping others.

    • I have over 5 years of experience in customer support roles

    • I am skilled in handling customer inquiries via chat and email

    • I am proficient in using CRM systems and ticketing platforms

    • I have a strong attention to detail and problem-solving skills

    • I am a team player and enjoy collaborating with colleagues to provide excellent cu

  • Answered by AI
  • Q2. Talk 2 mins on given topic

Chat and Email Support Executive Interview Questions asked at other Companies

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
View answer (5)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Oct 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. 3 laws in your country which you want to remove
  • Ans. 

    Laws related to censorship, discrimination, and privacy should be removed.

    • Remove laws restricting freedom of speech and expression

    • Eliminate laws that allow discrimination based on race, gender, or sexual orientation

    • Revoke laws that infringe on individuals' right to privacy, such as surveillance without consent

  • Answered by AI

Top Concentrix Corporation Customer Care Executive Interview Questions and Answers

Q1. 1. If the customer had two queries at the same time,how did you handle the 2 queries at the same time?
View answer (9)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Concentrix Corporation interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Customer Engagement, Business Services, Recruitment, Monitoring and Analytical.
What are the top questions asked in Concentrix Corporation interview?

Some of the top questions asked at the Concentrix Corporation interview -

  1. Can you rearrange the sentences on basic given parts of sentenc...read more
  2. 1. If the customer had two queries at the same time,how did you handle the 2 qu...read more
  3. Define DHCP and its working? DHCP Server? DORA process? And on what protocol it...read more
How long is the Concentrix Corporation interview process?

The duration of Concentrix Corporation interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Interview Process

based on 1.5k interviews

Interview experience

4.2
  
Good
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Concentrix Corporation Reviews and Ratings

based on 26.3k reviews

3.8/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

3.2

Salary

4.0

Job security

3.7

Company culture

3.0

Promotions

3.4

Work satisfaction

Explore 26.3k Reviews and Ratings
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