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Concentrix Corporation Interview Questions, Process, and Tips

Updated 7 Mar 2025

Top Concentrix Corporation Interview Questions and Answers

View all 403 questions

Concentrix Corporation Interview Experiences

Popular Designations

1.6k interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Reason for applying to this profile?
  • Ans. 

    Passion for helping employees succeed and thrive in their roles.

    • Enjoy supporting individuals in their career development

    • Strong communication and interpersonal skills

    • Experience in HR or related field

    • Belief in the importance of a positive work environment

  • Answered by AI
  • Q2. Tell me about yourself?
  • Ans. 

    I am a dedicated HR professional with 5 years of experience in recruitment, employee relations, and training.

    • Experienced HR professional with 5 years in recruitment, employee relations, and training

    • Strong communication and interpersonal skills

    • Proven track record of successfully managing employee relations issues

    • Passionate about creating a positive work environment for all employees

  • Answered by AI

HR Representative Interview Questions asked at other Companies

Q1. how you can handel specific situation. etc
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Where do you See yourself in this job?
  • Ans. 

    I see myself excelling in providing top-notch customer support through chat and email, ensuring customer satisfaction and retention.

    • I envision myself becoming a subject matter expert in the products/services offered by the company, allowing me to provide accurate and efficient support.

    • I aim to consistently meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

    • I see ...

  • Answered by AI
  • Q2. Why do you want to work in this company?
  • Ans. 

    I am impressed by the company's reputation for excellent customer service and innovative solutions.

    • Company's reputation for excellent customer service

    • Innovative solutions offered by the company

    • Opportunity to contribute to a successful team

  • Answered by AI
  • Q3. What your performance with your life & Future goel?
  • Ans. 

    I strive for excellence in both my personal and professional life, with a clear vision of my future goals.

    • I set specific, achievable goals for myself in both my personal and professional life.

    • I regularly assess my progress towards these goals and make adjustments as needed.

    • I am committed to continuous learning and self-improvement to ensure I am always growing and evolving.

    • I prioritize work-life balance to ensure I am

  • Answered by AI
  • Q4. What you know about something in this company?
  • Ans. 

    I know that this company specializes in providing customer support through chat and email.

    • The company focuses on providing customer support through chat and email channels

    • They may use various software tools to manage customer inquiries and responses

    • The company values timely and accurate communication with customers

  • Answered by AI
Round 2 - One-on-one 

(6 Questions)

  • Q1. Why do want to work?
  • Ans. 

    I want to work to utilize my skills, contribute to a team, and achieve personal growth.

    • To utilize my skills and knowledge in a practical setting

    • To contribute to a team and work towards common goals

    • To achieve personal growth and development through new challenges and experiences

  • Answered by AI
  • Q2. What is your hobby?
  • Ans. 

    My hobby is photography.

    • I enjoy capturing moments and creating visual stories.

    • I love experimenting with different angles, lighting, and compositions.

    • Some of my favorite subjects to photograph are landscapes, portraits, and street scenes.

  • Answered by AI
  • Q3. What is positive points of your hobby?
  • Ans. 

    My hobby of painting allows me to express my creativity, relax, and improve my focus and concentration.

    • Painting helps me express my creativity and emotions

    • It allows me to relax and de-stress after a long day

    • Improves my focus and concentration as I pay attention to details

    • Provides a sense of accomplishment when I complete a piece

  • Answered by AI
  • Q4. Which Social media use you and why? Can you explain me why did important for us Social media limits?
  • Ans. 

    I use social media platforms like Facebook, Instagram, and LinkedIn for networking, staying updated, and connecting with friends and family.

    • I use Facebook for connecting with friends and family, sharing updates, and joining groups related to my interests.

    • I use Instagram for sharing photos and videos, following influencers, and discovering new trends.

    • I use LinkedIn for professional networking, job searching, and staying...

  • Answered by AI
  • Q5. What you learned Somthing about Motivation movment of your father?
  • Ans. 

    My father taught me the importance of perseverance and hard work in achieving goals.

    • My father always emphasized the value of setting goals and working towards them consistently.

    • He believed that success comes from dedication and never giving up, even in the face of challenges.

    • One example is when he started his own business from scratch and worked tirelessly to make it successful.

    • Another example is when he pursued furthe...

  • Answered by AI
  • Q6. What you choose when your invite in the festival and your work time have a something Workload?

Interview Preparation Tips

Interview preparation tips for other job seekers - Attitude and confidence is very important part for the interview and work.

Chat and Email Support Executive Interview Questions asked at other Companies

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
View answer (5)
Concentrix Corporation Interview Questions and Answers for Freshers
illustration image
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me About your Self
  • Ans. 

    I am a dedicated and experienced customer support professional with a passion for helping others.

    • I have over 5 years of experience in customer support roles

    • I am skilled in handling customer inquiries via chat and email

    • I am proficient in using CRM systems and ticketing platforms

    • I have a strong attention to detail and problem-solving skills

    • I am a team player and enjoy collaborating with colleagues to provide excellent cu

  • Answered by AI
  • Q2. Talk 2 mins on given topic

Chat and Email Support Executive Interview Questions asked at other Companies

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
View answer (5)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Oct 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. 3 laws in your country which you want to remove
  • Ans. 

    Laws related to censorship, discrimination, and privacy should be removed.

    • Remove laws restricting freedom of speech and expression

    • Eliminate laws that allow discrimination based on race, gender, or sexual orientation

    • Revoke laws that infringe on individuals' right to privacy, such as surveillance without consent

  • Answered by AI

Top Concentrix Corporation Customer Care Executive Interview Questions and Answers

Q1. 1. If the customer had two queries at the same time,how did you handle the 2 queries at the same time?
View answer (9)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Concentrix Corporation interview questions for popular designations

 Customer Service Executive

 (71)

 Customer Care Executive

 (51)

 Operations Representative

 (44)

 Customer Support Executive

 (38)

 Customer Service Associate

 (37)

 Technical Support Engineer

 (35)

 Senior Representative

 (32)

 Advisor

 (29)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It asked several questions about data interpretation and logical reasoning along with some elementary mathematics questions.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing exceptional service.

    • Experienced in handling customer inquiries and complaints

    • Skilled in problem-solving and conflict resolution

    • Proficient in using CRM software and ticketing systems

    • Excellent communication and interpersonal skills

    • Ability to work well under pressure and in a fast-paced environme

  • Answered by AI
  • Q2. Why do you want to work remotely?
  • Ans. 

    I value flexibility, work-life balance, and the ability to focus in a quiet environment.

    • Flexibility to work at my own pace and schedule

    • Better work-life balance without commuting

    • Ability to focus in a quiet environment

    • Opportunity to work with a diverse team remotely

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go well prepared just about yourself, be confident about what you say. All the best!

Top Concentrix Corporation Customer Support Executive Interview Questions and Answers

Q1. How good are you in convincing a customer?
View answer (1)

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Get interview-ready with Top Concentrix Corporation Interview Questions

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is DNS explain
  • Ans. 

    DNS stands for Domain Name System, which translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

    • It helps users access websites and other online services by resolving domain names to their corresponding IP addresses.

    • DNS also helps in email delivery by translating domain names in email addresses to I...

  • Answered by AI
  • Q2. What do you understand by technical Support
  • Ans. 

    Technical Support involves providing assistance and troubleshooting for technical issues faced by customers or users.

    • Providing assistance and troubleshooting for technical issues

    • Communicating with customers or users to understand and resolve their problems

    • Offering guidance on how to use products or services effectively

    • Documenting and tracking issues to ensure timely resolution

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Why should we hire you
  • Ans. 

    I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.

    • I have a Bachelor's degree in Computer Science and 3 years of experience in technical support roles.

    • I am proficient in troubleshooting hardware and software issues, providing timely solutions to customers.

    • I have received positive feedback from previous employers for my ability to communicate technical information

  • Answered by AI
  • Q2. Please elaborate your skills
  • Ans. 

    I have strong technical skills in troubleshooting hardware and software issues, excellent communication skills, and a customer-focused approach.

    • Proficient in diagnosing and resolving technical issues

    • Skilled in hardware and software troubleshooting

    • Excellent communication skills to effectively communicate with customers

    • Customer-focused approach to provide timely and efficient support

  • Answered by AI

Skills evaluated in this interview

Top Concentrix Corporation Technical Support Engineer Interview Questions and Answers

Q1. What all components are present in a computer/laptop?
View answer (3)

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)

Jobs at Concentrix Corporation

View all

Intern Interview Questions & Answers

user image Surya Teja

posted on 23 Sep 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - Aptitude Test 

Basics aptitude and reasing and basic ml

Round 2 - Technical 

(1 Question)

  • Q1. Basics of machine learning and deep leari

Intern Interview Questions asked at other Companies

Q1. Case. There is a housing society “The wasteful society”, you collect all the household garbage and sell it to 5 different businesses. Determine what price you will pay to the society members in Rs/kg, given you want to make a profit of 20% ... read more
View answer (8)

Lead Interview Questions & Answers

user image Anonymous

posted on 10 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Reasoning and maths,english

Round 2 - One-on-one 

(2 Questions)

  • Q1. About profile and education
  • Q2. Process and general questions

Lead Interview Questions asked at other Companies

Q1. Why should we pay you xx Lakhs?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Versant test and Amcat test that consists of general English language test, grammar, general aptitude etc.

Round 2 - HR 

(1 Question)

  • Q1. Introduction and previous experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Discussion with Ops regarding industry knowledge and skillset.

Process Lead and Subject Matter Expert Interview Questions asked at other Companies

Q1. Do you have knowledge of Cloud service, SQL etc?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Assignment 

Essay question based on credit cards and advantages and disadvantages

Round 2 - Group Discussion 

Discussion about thoughts

Technology Analyst Interview Questions asked at other Companies

Q1. Sort 0 and 1 Problem Statement Given an integer array ARR of size N containing only integers 0 and 1, implement a function to sort this array. The solution should scan the array only once without using any additional arrays. Input: The firs... read more
View answer (1)
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Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation interview?
Concentrix Corporation interview process usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Concentrix Corporation interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Customer Engagement, Business Services, Recruitment, Monitoring and Analytical.
What are the top questions asked in Concentrix Corporation interview?

Some of the top questions asked at the Concentrix Corporation interview -

  1. Can you rearrange the sentences on basic given parts of sentenc...read more
  2. 1. If the customer had two queries at the same time,how did you handle the 2 qu...read more
  3. Define DHCP and its working? DHCP Server? DORA process? And on what protocol it...read more
How long is the Concentrix Corporation interview process?

The duration of Concentrix Corporation interview process can vary, but typically it takes about less than 2 weeks to complete.

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Concentrix Corporation Interview Process

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Interview experience

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