Concentrix Corporation Mail Executive Interview Questions and Answers for Experienced

Basic grammar and reasoning test.

SRT based typing chat test.

Q1. Self Introduction
Add your answer
Q2. Told about your experience
Add your answer
Q3. 1 year experiencein bpo
Add your answer

About your knowledge

Q1. Roles and responsibilities
Add your answer

Versant test to check communication skills

Q1. In the manager round they might ask you a question based on certain scenario. Need to answer it in a paragraph as they will be checking communication skills and the ability to think outside the box.
Add your answer

Q1. Introduction About company About bpo About previous work experience
Add your answer
Q2. Tell me about yesterday, what you did?
Add your answer

Q1. Introduction About company and work
Add your answer

About social media &women empowerment
About today's generation

Q1. About your self
Add your answer
Q2. Why you choose this company
Ans. 
I chose this company because of its excellent reputation in customer service and its commitment to employee growth and development.
• The company has a strong track record of providing exceptional customer service, which aligns with my passion for helping others.

• I was impressed by the company's focus on employee growth and development, as they offer various training and advancement opportunities.

• The positive reviews and f...read more
Answered by AI
Add your answer
Q3. Salary expectation
Add your answer
Q4. About customer care
Add your answer
Q5. About sales representative
Add your answer

Q1. Tell about urself
Ans. 
Experienced customer service executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to remain calm and professional in high-pressure situations

• Proven track record of exceeding customer satisfaction goals

• Familiarity with CRM systems and ticketing platforms
Answered by AI
Add your answer
Q2. Tell about u r project
Ans. 
My project involved implementing a new customer relationship management system to improve customer service efficiency.
• Researched different CRM systems to find the best fit for our company

• Collaborated with IT team to customize the CRM system to meet our specific needs

• Trained customer service team on how to use the new system effectively
Answered by AI
Add your answer

Q1. 1. Tell about your self! 2. Where are you from? 3. Where did you get this job profile?
Ans. My name is Rakesh I'm 26 years old. I worked FMCG sales background and fashion apparels also in Big bazar.
Answered Anonymously
View 1 more answer
Q2. I'm from Mehdipatnam Hyderabad. I get the job details In YouTube channel.
Add your answer

Q1. Ask experience and ask location
Add your answer