Concentrix Corporation Interview Questions, Process, and Tips for Experienced

Q1. About previous company job role questions and self introduction.
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Q2. For exp. Day to day role in previous job
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About English speaking, sentence makeing etc

Maths questions , English question

Q1. Personal data questions
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Q1. Technical Questions has been well. Company has not given standard package on payroll. My friend is already working this company. He spoke that priority employee third party and 15-20 thousand pay salary em...read more
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Q1. Describe Hostfile and responsibilities?
Ans. 
Hostfile is a plain text file that maps hostnames to IP addresses.
• Hostfile is used by the operating system to resolve domain names to IP addresses.

• It can be edited manually to add or remove entries.

• It can also be used to block access to certain websites by redirecting them to a different IP address.

• Hostfile is located in different directories depending on the operating system. For example, in Windows it is located in C...read more
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Q2. What is the process migration office365
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The process of migrating to Office 365 involves planning, preparation, and execution.
• Assess current infrastructure and identify migration goals

• Prepare for migration by ensuring compatibility and setting up necessary accounts

• Execute migration by transferring data and configuring settings

• Test and verify successful migration

• Train users on new system and provide ongoing support

• Examples of migration tools include Microsoft'...read more
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There will be 2 assignment

Q1. Tell me something about youself
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Q2. Why did you leave the last organization
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Check our vocabulary and grammar

Q1. About yourself what is your qualifications and experience
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Q2. Your goals regard our company
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Q1. Can you tell me about yourself?
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Q2. What is your understanding of Business Process Outsourcing (BPO) and customer service?
Ans. 
BPO involves outsourcing non-core business functions to third-party service providers, including customer service.
• BPO allows companies to focus on core business activities while third-party providers handle tasks like customer support.

• Customer service in BPO involves providing assistance and resolving issues for customers through various channels like phone, email, and chat.

• BPO companies often use technology and traine...read more
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Q1. What motivates you to seek employment with Concentrix?
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I am motivated to seek employment with Concentrix because of their reputation for providing excellent customer support services and opportunities for career growth.
• Concentrix has a strong reputation for providing excellent customer support services

• I am impressed by the opportunities for career growth and development at Concentrix

• I believe that my skills and experience align well with the values and goals of Concentrix
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Q2. What makes you a suitable candidate for this position?
Ans. 
I have a strong background in customer service and problem-solving skills.
• Extensive experience in customer support roles

• Excellent communication skills

• Ability to handle difficult customers and resolve issues efficiently

• Strong problem-solving skills

• Proven track record of meeting and exceeding customer satisfaction goals
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