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Concentrix Corporation Desktop Support Engineer L2 Interview Questions and Answers

Updated 22 Jan 2023

Concentrix Corporation Desktop Support Engineer L2 Interview Experiences

2 interviews found

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Technical Questions has been well. Company has not given standard package on payroll. My friend is already working this company. He spoke that priority employee third party and 15-20 thousand pay salary em...
Round 2 - One-on-one 

(2 Questions)

  • Q1. Describe Hostfile and responsibilities?
  • Ans. 

    Hostfile is a plain text file that maps hostnames to IP addresses.

    • Hostfile is used by the operating system to resolve domain names to IP addresses.

    • It can be edited manually to add or remove entries.

    • It can also be used to block access to certain websites by redirecting them to a different IP address.

    • Hostfile is located in different directories depending on the operating system. For example, in Windows it is located in C...

  • Answered by AI
  • Q2. What is the process migration office365
  • Ans. 

    The process of migrating to Office 365 involves planning, preparation, and execution.

    • Assess current infrastructure and identify migration goals

    • Prepare for migration by ensuring compatibility and setting up necessary accounts

    • Execute migration by transferring data and configuring settings

    • Test and verify successful migration

    • Train users on new system and provide ongoing support

    • Examples of migration tools include Microsoft'...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Average experience and not well. Waste for time and moral down.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your day to day activities in your previous company.
  • Q2. Are you ready to relocate
Round 3 - Technical 

(1 Question)

  • Q1. How to bulk wipe in mdm intune
  • Ans. 

    Bulk wipe in mdm intune

    • Navigate to Intune portal and select Devices

    • Select the devices you want to wipe

    • Click on the 'Wipe' button and confirm the action

    • The devices will be wiped in bulk

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good learning place with positive atmosphere so believe is the best practice ways

Desktop Support Engineer L2 Interview Questions Asked at Other Companies

asked in Stefanini
Q1. What step you will taken after getting any system infected with v ... read more
asked in Wipro
Q2. What is pop and imap and smtp and all protocol port number
Q3. What is active directory and what is the use of active directory?
Q4. If company give you a proper growth every year so how long you wi ... read more
asked in Stefanini
Q5. What are the levels of Office 365 Administration?

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Total desktop /network related question Answer
  • Q2. DHCP dns
  • Q3. Related computer hardware and software

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your filed related q/a

Interview Questionnaire 

2 Questions

  • Q1. Total hard ware and software issues troubleshooting ,network issues torubleshooting,AD
  • Q2. Total hardware and network issues prepare
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What is AD? What is DHCP?
  • Ans. 

    AD stands for Active Directory, a Microsoft technology used for managing users, computers, and other resources in a network. DHCP stands for Dynamic Host Configuration Protocol, a network protocol used for assigning IP addresses to devices.

    • AD is used for centralized management of network resources

    • AD allows for authentication and authorization of users and devices

    • DHCP automatically assigns IP addresses to devices on a n...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Basic questions of why did you want to join as desktop support engineer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Be in positive nature.
Be polite.
make the converation two ways that you are having the interview driven by your side.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Oct 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Desktop l2 level related questions

Round 3 - Case Study 

How to configur system in domain

Round 4 - Technical 

(1 Question)

  • Q1. All tecnicall skill related questions
Round 5 - One-on-one 

(4 Questions)

  • Q1. How to configur sap in users system
  • Ans. 

    To configure SAP in user's system, follow these steps:

    • Install SAP GUI on the user's system

    • Configure the SAP logon pad with the necessary system details

    • Create a user ID and assign the necessary authorizations

    • Test the connection to ensure successful configuration

  • Answered by AI
  • Q2. Advantages of outlook 365
  • Ans. 

    Outlook 365 offers numerous advantages for users.

    • Access to emails, contacts, and calendar from anywhere with internet connection

    • Collaboration and sharing features for team projects

    • Integration with other Microsoft Office applications

    • Automatic updates and security features

    • Large storage capacity for emails and attachments

    • Mobile app for easy access on-the-go

  • Answered by AI
  • Q3. Why bitlocker is important
  • Ans. 

    Bitlocker is important for securing data on Windows devices.

    • Encrypts data on Windows devices to prevent unauthorized access

    • Protects against theft or loss of devices

    • Meets compliance requirements for data protection

    • Can be managed centrally through Active Directory

    • Can be used in combination with other security measures like TPM and Secure Boot

    • Helps prevent data breaches and protects sensitive information

  • Answered by AI
  • Q4. What is the process of mfa
  • Ans. 

    MFA stands for Multi-Factor Authentication, which is a security process that requires users to provide two or more forms of identification to access a system.

    • MFA adds an extra layer of security to protect against unauthorized access.

    • The most common forms of identification used in MFA are passwords, security tokens, and biometric data.

    • MFA can be implemented through various methods such as SMS codes, mobile apps, or hard...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I m looking for l3 level and i have known lege of sql querys and desktop level query

I applied via Approached by Company and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Desktop support engineer
  • Q2. Server support engineer
  • Q3. Network support engineer
  • Q4. Hardware support engineer
  • Q5. Windows os full information
  • Ans. 

    Windows OS is a popular operating system developed by Microsoft.

    • Windows OS is available in different versions such as Windows 7, 8, 10, etc.

    • It has a graphical user interface (GUI) and supports multitasking.

    • Windows OS supports various file systems such as NTFS, FAT32, exFAT, etc.

    • It comes with built-in applications such as Microsoft Office, Internet Explorer, Windows Media Player, etc.

    • Windows OS can be customized with th...

  • Answered by AI
  • Q6. Linux and Ubuntu full information
  • Q7. Ubuntu configuration
Round 3 - Technical 

(7 Questions)

  • Q1. Knowledge of ms office
  • Q2. Knowledge of installation software
  • Q3. Knowledge of outlook configuration
  • Q4. Knowledge of Mai configuration
  • Q5. Knowledge of server configuration
  • Q6. Knowledge of add printer
  • Q7. Knowledge of connect printer

Interview Preparation Tips

Interview preparation tips for other job seekers - Server support engineer l2 and desktop support engineer l2

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Difference between IPV4 vs IPV6
  • Ans. 

    IPv4 uses 32-bit addresses while IPv6 uses 128-bit addresses, allowing for more unique addresses and improved security features.

    • IPv4 addresses are written in decimal format (e.g. 192.168.1.1) while IPv6 addresses are written in hexadecimal format (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334)

    • IPv4 supports up to 4.3 billion unique addresses, which is becoming insufficient with the growth of internet-connected devices, w...

  • Answered by AI
  • Q2. How will you install the OS
  • Ans. 

    I will install the OS using a bootable installation media or network deployment tools.

    • Create a bootable installation media (USB or DVD) with the OS image

    • Boot the computer from the installation media

    • Follow the on-screen instructions to install the OS

    • Configure settings such as language, time zone, and user accounts

    • Install necessary drivers and updates post installation

  • Answered by AI

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Only recruiter call me 

(3 Questions)

  • Q1. What is pst and ost in outlook What is bsod what is dns what is vpn.
  • Ans. 

    PST and OST are Outlook data files. BSOD is Blue Screen of Death. DNS is Domain Name System. VPN is Virtual Private Network.

    • PST and OST are data files used by Microsoft Outlook to store emails, contacts, and other data.

    • BSOD is a critical error screen displayed by Windows operating system when it encounters a system error.

    • DNS is a system that translates domain names into IP addresses, allowing computers to communicate w...

  • Answered by AI
  • Q2. What is pop and imap and smtp and all protocol port number
  • Ans. 

    POP, IMAP, and SMTP are email protocols used for sending and receiving emails. Each protocol uses different port numbers.

    • POP (Post Office Protocol) is used for downloading emails from a server to a client. It uses port number 110.

    • IMAP (Internet Message Access Protocol) is used for accessing emails on a server from a client. It uses port number 143.

    • SMTP (Simple Mail Transfer Protocol) is used for sending emails from a c...

  • Answered by AI
  • Q3. How to backup pst file My system is very slow so what do
  • Ans. 

    To backup a PST file, you can simply copy and paste it to an external drive or cloud storage. To speed up a slow system, try cleaning up temporary files and disabling unnecessary startup programs.

    • Copy and paste the PST file to an external drive or cloud storage

    • Use a backup software to automate the backup process

    • Clean up temporary files to free up space and improve performance

    • Disable unnecessary startup programs to redu

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Wipro Desktop Support Engineer L2 interview:
  • ubantu
  • Linux
Interview preparation tips for other job seekers - Hr only ask me all technical question was then selected me .there are 3 round interview.

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Where do you want to see yourself after 5 years?
  • Q2. What are your preferences?
  • Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?
  • Q4. What are your expectations?
  • Q5. How do you want a corporate structure to be?
  • Q6. Why did you leave your last company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions asked to a fresher I would expect those to be a friendly manner and allow him to speak what he can and not just the questions you ask.

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Desktop Support Engineer L2 interview?
Concentrix Corporation interview process usually has 3 rounds. The most common rounds in the Concentrix Corporation interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Concentrix Corporation Desktop Support Engineer L2 interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Excel Powerpoint, Internet, MS Office, MS Outlook and Norton.
What are the top questions asked in Concentrix Corporation Desktop Support Engineer L2 interview?

Some of the top questions asked at the Concentrix Corporation Desktop Support Engineer L2 interview -

  1. What is the process migration office...read more
  2. How to bulk wipe in mdm int...read more
  3. Describe Hostfile and responsibiliti...read more

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Concentrix Corporation Desktop Support Engineer L2 Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more

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Concentrix Corporation Desktop Support Engineer L2 Salary
based on 28 salaries
₹1.3 L/yr - ₹4.5 L/yr
11% more than the average Desktop Support Engineer L2 Salary in India
View more details

Concentrix Corporation Desktop Support Engineer L2 Reviews and Ratings

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4.7/5

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4.7

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4.7

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4.7

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4.8

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4.7

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