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Cogent E Services

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3.2

based on 3k Reviews

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Cogent E Services Customer Care Executive Interview Questions and Answers for Freshers

Updated 18 Mar 2025

Cogent E Services Customer Care Executive Interview Experiences for Freshers

3 interviews found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 23 Mar 2022

I applied via Walk-in and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR

(5 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. Why should we hire you?

Add your answer

Q3. Why are you looking for a change?

Add your answer

Q4. What are your strengths and weaknesses?

Add your answer

Q5. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience in this company. That's it.😊

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 23 Mar 2022

I applied via Walk-in and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR

(5 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. Why should we hire you?

Add your answer

Q3. Why are you looking for a change?

Add your answer

Q4. What are your strengths and weaknesses?

Add your answer

Q5. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience in this company 🙂

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 23 Mar 2022

I applied via Walk-in and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR

(4 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. Why should we hire you?

Add your answer

Q3. What are your strengths and weaknesses?

Add your answer

Q4. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience in this company. 😊

Top trending discussions

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Interview Tips & Stories

mrstorm

works at

Wipro

90 days notice period

"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 18 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR

Round 2 - Group Discussion

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

Customer Care Executive Interview Questions & Answers

Teleperformance

posted on 9 Jun 2022

I applied via Campus Placement and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Tell me something else I am interested in this position teleperformanace

Add your answer

Q2. Why are you there in this position

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not told this job because I am first time normal question

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 13 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Tell me about your self

Ans. Name, location, education and work experience

Answered by Shivraj Singh

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should confidence and stey motivated

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 18 Aug 2020

I applied via Naukri.com and was interviewed in Jul 2020. There were 6 interview rounds.

Interview Questionnaire

1 Question

Q1. Women empowerment, meaning of BPO, meaning of customer care, how to handle a rude customer, covid 19 etc, self introduction, 45 min test and a client interview. In total there were 3 rounds

Ans.

The interview for Customer Care Executive included questions on women empowerment, BPO, customer care, handling rude customers, COVID-19, self-introduction, a 45-minute test, and a client interview.

Women empowerment: Discuss the importance of empowering women in the workplace and society.
BPO: Explain the concept of Business Process Outsourcing and its role in customer service.
Customer care: Highlight the significance o...

Answered by AI

View 3 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - always predict and be well prepared in advance as they can ask anything ...whatever you say just be confident.😊

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 15 May 2021

I applied via Monster and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Tell me about your self. Why you want to join Teleperformance?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and comfortable in English.

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 14 Dec 2020

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. About my profile, including past work experience and famly things. Asked about the current affairs at that time..l

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm, wear formal, liten proper then answer, do not fumble or use aa mm mm nothing, and do not use lot of pauses, not use any specific word again n again

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 25 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Assignment

Computer based aptitude and typing assignment

Round 3 - One-on-one

(1 Question)

Q1. Operations round- asked about self and discussion on past experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Can do attitude with confidence and good communication skills

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Customer Care Executive interview for freshers?

Cogent E Services interview process for freshers usually has 1 rounds. The most common rounds in the Cogent E Services interview process for freshers are HR.

How to prepare for Cogent E Services Customer Care Executive interview for freshers?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cogent E Services. The most common topics and skills that interviewers at Cogent E Services expect are Customer Service, Inbound Process, chat, customer support and outbound process.

What are the top questions asked in Cogent E Services Customer Care Executive interview for freshers?

Some of the top questions asked at the Cogent E Services Customer Care Executive interview for freshers -

How do you stay organized when handling multiple customer inquires ar o...read more
Anything you can ask me .. if its realted to firm so it bet...read more
How do you stay calm when a customer is up...read more

How long is the Cogent E Services Customer Care Executive interview process?

The duration of Cogent E Services Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Cogent E Services Customer Care Executive Salary

based on 500 salaries

₹1 L/yr - ₹3.6 L/yr

13% less than the average Customer Care Executive Salary in India

View more details

Cogent E Services Salaries in India

Customer Service Associate 980 salaries	₹1 L/yr - ₹5 L/yr
Customer Service Executive 612 salaries	₹1 L/yr - ₹4.4 L/yr
Customer Care Executive 500 salaries	₹0.9 L/yr - ₹3.6 L/yr
Team Lead 401 salaries	₹1 L/yr - ₹5 L/yr
Customer Support Executive 337 salaries	₹1 L/yr - ₹3.6 L/yr