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1point1 Solutions Interview Questions, Process, and Tips
Top 1point1 Solutions Interview Questions and Answers
- Q1. What is processor? Name some os? Latest processor in the market? Specifications of your mobile phone?asked in Customer Care Executive interview
- Q2. What is main responsibilities of csr in bpoasked in CSE/CSR interview
- Q3. What is page life cycle in asp .netasked in ASP.NET Developer interview
1point1 Solutions Interview Experiences
74 interviews found
Selected
I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your past experience
- Ans.
I have 3 years of experience in customer service, handling various customer inquiries and resolving issues.
Worked as a Customer Service Representative at XYZ Company for 2 years
Handled a high volume of customer calls and emails, providing prompt and accurate responses
Assisted customers in troubleshooting technical issues with products
Resolved customer complaints and ensured customer satisfaction
Collaborated with cross-...
- Q2. Tell me about your family
- Ans.
I come from a close-knit family that values love, support, and togetherness.
My parents have been happily married for over 30 years.
I have two siblings, an older brother and a younger sister.
We often gather for family dinners and celebrate special occasions together.
My family has always encouraged open communication and mutual respect.
We enjoy going on vacations and creating lasting memories as a family.
Interview Preparation Tips
Customer Service Executive Interview Questions asked at other Companies
(2 Questions)
- Q1. What is Interface? What is Inheritance? OOP's related questions
- Q2. OOP's related questions
Interview Preparation Tips
WEBAPI,ASP.Net forms
Software Developer Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before Jul 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced Collection Executive with a strong track record of successfully recovering outstanding debts.
Over 5 years of experience in debt collection
Proven ability to negotiate payment plans with debtors
Skilled in skip tracing and locating hard-to-find debtors
Excellent communication and interpersonal skills
Familiar with relevant laws and regulations governing debt collection practices
- Q2. Why you choose our company
- Ans.
I chose your company because of its strong reputation in the industry and the opportunities for growth and development.
Strong reputation in the industry
Opportunities for growth and development
Positive reviews from current employees
Innovative approach to collections
Collections Executive Interview Questions asked at other Companies
I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.
(4 Questions)
- Q1. 1. Introducing myself? 2. Ask about previous company and reason for leaving previous company? 3. why want join with their company?
- Q2. 1. Introducing my self? 2.Reason for leaving previous company? 3. Why want join this company?
- Q3. What about know BPO?
- Q4. Why want choose the BPO?
Interview Preparation Tips
Customer Relationship Executive Interview Questions asked at other Companies
1point1 Solutions interview questions for popular designations
Selected
I applied via Walk-in and was interviewed in Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Introduce yourself
- Q2. What is bank?what is credit card?
- Ans.
A bank is a financial institution that accepts deposits and provides loans. A credit card is a payment card issued by a bank.
Banks provide various financial services such as savings accounts, checking accounts, loans, and mortgages.
Credit cards allow users to make purchases on credit and pay back the amount later with interest.
Credit cards also offer rewards and cashback programs for using them.
Banks and credit cards p...
Interview Preparation Tips
Customer Response Executive Interview Questions asked at other Companies
Get interview-ready with Top 1point1 Solutions Interview Questions
Selected
I applied via Walk-in and was interviewed before Feb 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself,
- Ans. I shared what I know about me in Steps Like 1st. My Name & my biography such as parents. 2nd. Education like passing year percentage 3rd. Experience Like expert in Computer MS Excel Outlook.
- Q2. Why you want this job?
- Ans. Because I have been prepared for this Role and i like to meet new people & resolve their queries on time. For sales i like to introduce the product and pitch on time good things about the product listen customer concern or thir requirements provide great suitable product.
That was a very good interview in form of their manager he asked me about the knowledge of sales and i have already prepared so I have convinced him easily
Interview Preparation Tips
- Air Pollution Control
- Sales Coordination
- Practice Management
- English Typing
- Spoken English
- Customer Handling
- Advanced Excel
- Logic Design
Speak louder, Before interview Prepare for the process knowledge.
Senior Executive Interview Questions asked at other Companies
Jobs at 1point1 Solutions
I applied via Naukri.com and was interviewed in May 2022. There was 1 interview round.
(2 Questions)
- Q1. Tell me the specifications of your mobile?
- Ans.
My mobile is a high-end smartphone with advanced features and specifications.
Operating System: Android 10
Processor: Qualcomm Snapdragon 865
RAM: 8GB
Storage: 128GB
Display: 6.5-inch AMOLED with 120Hz refresh rate
Camera: Triple rear camera setup (48MP + 12MP + 5MP) and 20MP front camera
Battery: 4000mAh with fast charging support
Connectivity: 5G, Wi-Fi 6, Bluetooth 5.1
Additional Features: In-display fingerprint sensor, Face
- Q2. Tell me the latest flagship device?
- Ans.
The latest flagship device is the iPhone 12 Pro.
The iPhone 12 Pro was released in October 2020.
It features a 6.1-inch Super Retina XDR display.
The device is powered by the A14 Bionic chip.
It has a triple-camera system with LiDAR scanner for enhanced photography.
The iPhone 12 Pro supports 5G connectivity.
Interview Preparation Tips
Customer Service Agent Interview Questions asked at other Companies
Selected
I applied via Indeed and was interviewed before Jul 2023. There was 1 interview round.
(2 Questions)
- Q1. Basic intoduction
- Q2. Language proficiency
Interview Preparation Tips
Customer Support Executive Interview Questions asked at other Companies
What is your name and why you join this group of job customer service representative
(3 Questions)
- Q1. What is your wiknesses ?
- Ans.
I tend to overthink and sometimes struggle with decision-making.
Overthinking can lead to analysis paralysis
I am actively working on improving my decision-making skills
I seek feedback from colleagues to ensure I am making informed decisions
- Q2. Why you join this job
- Ans.
I joined this job because I enjoy helping people and providing excellent customer service.
I have always had a passion for helping others and solving problems.
I have strong communication and interpersonal skills, which are essential for a customer care executive role.
I believe in the importance of providing exceptional customer service and going above and beyond to meet customer needs.
I enjoy the challenge of resolving ...
- Q3. What is your family background?
- Ans.
My family background is diverse and supportive, with members from different professions and backgrounds.
My father is a doctor and my mother is a teacher, so I have been exposed to different fields from a young age.
I have a sibling who works in the IT industry, which has given me insights into the technological world.
My extended family includes entrepreneurs, engineers, and artists, providing a well-rounded perspective ...
(1 Question)
- Q1. Only computer typing text
Interview Preparation Tips
Top 1point1 Solutions Customer Care Executive Interview Questions and Answers
Customer Care Executive Interview Questions asked at other Companies
Inbound Process Customer Care Executive Interview Questions & Answers
Anonymous
posted on 8 Apr 2022
I applied via AmbitionBox
I have a good knowledge of aptitude test
(8 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
Interview Preparation Tips
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1point1 Solutions Interview FAQs
The duration of 1point1 Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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1point1 Solutions Interviews By Designations
- 1point1 Solutions Customer Service Executive Interview Questions
- 1point1 Solutions BPO Executive Interview Questions
- 1point1 Solutions Customer Care Executive Interview Questions
- 1point1 Solutions Quality Analyst Interview Questions
- 1point1 Solutions Customer Support Executive Interview Questions
- 1point1 Solutions Customer Relationship Executive Interview Questions
- 1point1 Solutions Sales Executive Interview Questions
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Interview Questions for Popular Designations
1point1 Solutions Interview Process
based on 63 interviews
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1point1 Solutions Reviews and Ratings
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Navi Mumbai
7-8 Yrs
Not Disclosed
|
Customer Response Executive
171
salaries
|  ₹0 L/yr - ₹0 L/yr |
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Customer Relationship Executive
138
salaries
| ₹0 L/yr - ₹0 L/yr |
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Customer Care Executive
132
salaries
| ₹0 L/yr - ₹0 L/yr |
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Customer Support Executive
130
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
113
salaries
| ₹0 L/yr - ₹0 L/yr |
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