Upload Button Icon Add office photos

Filter interviews by

1point1 Solutions Customer Care Executive Interview Questions, Process, and Tips

Updated 8 May 2024

Top 1point1 Solutions Customer Care Executive Interview Questions and Answers

View all 9 questions

4 1point1 Solutions Customer Care Executive Interview Experiences

27 questions found

Sort by: Popular

Customer Care Executive Interview Questions

user image Anonymous

posted on 23 Oct 2022

I applied via Referral and was interviewed in Sep 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Tell me about yourself?
3

HR Round (5 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about last movie you have seen?
  • Q3. Whose your role model and talk about them?
  • Q4. Why you want to join bpo?
  • Q5. How many are you planning to work here and why?
4

Technical Round (6 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about your native?
  • Q3. What is your career goal?
  • Q4. Why engineering to bpo?
  • Q5. What is processor? Name some os? Latest processor in the market? Specifications of your mobile phone?
  • Q6. What are the languages you can speak?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go well prepared for these questions you will surely get the job. All the best

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. Easy interview in hindi or english
  • Q2. Tell me about your is basic question
  • Q3. What is customer care executive work
  • Q4. What is your salary exceptation
  • Q5. From when u can join

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepared your cv property

Get interview-ready with top interview questions

Customer Care Executive Interview Questions

user image Anonymous

posted on 26 Jul 2023

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jun 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Question are very good
  • Q2. Yourself and full day of routine
  • Q3. What is social media
3

One-on-one Round (3 Questions)

  • Q1. Full day routine what is social media
  • Q2. Tell me about gurugram whare are you from
  • Q3. Social media full day of routine

Interview Preparation Tips

Interview preparation tips for other job seekers - Well dressed and good confidance

Customer Care Executive Interview Questions

user image Anonymous

posted on 27 Jul 2022

3 Interview Rounds

1

Aptitude Test Round

What is your name and why you join this group of job customer service representative

2

HR Round (3 Questions)

  • Q1. What is your wiknesses ?
  • Q2. Why you join this job
  • Q3. What is your family background?
3

One-on-one Round (1 Question)

  • Q1. Only computer typing text

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazing questions and simple Hindi language questions ask me

1point1 Solutions interview questions for designations

 Voice Process Customer Care Executive

 (1)

 Inbound Process Customer Care Executive

 (1)

 Customer Service Executive

 (6)

 Customer Support Executive

 (3)

 Customer Relationship Executive

 (2)

 Customer Relation Executive

 (1)

 Customer Response Executive

 (1)

 Customer Representative Executive

 (1)

Customer Care Executive Jobs at 1point1 Solutions

View all

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Oct 2024.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Tell me about your self
  • Q2. How to handle a angry customer
  • Q3. Please tell me your previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Polite and prepare your way of expressing
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Feb 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. 1 Tell me about your self ?
  • Q2. 2. How did you spend your last weekend?
2

HR Round (2 Questions)

  • Q1. 1.Introduce about your self ? 2 . What is your hobbies?
  • Q2. 3.How would you handle a angry customer? 4. Tell me about your favourite player ?
3

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself ?
  • Q2. They only asked me one question in the final round

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have the whole day to waste then you should go there for the interview. If you want to get frustrated then ' Yours Most Welcome '
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024.

3 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Communication basic questions about me
  • Q2. Related bpo and customer support
  • Q3. General knowledge
2

Versant Round (1 Question)

  • Q1. Listening and repeating skills
3

One-on-one Round (3 Questions)

  • Q1. What will you do if the customer abuse you on the call
  • Q2. What qualities should have in a good customer care executive
  • Q3. Where do you see yourself after three to five years from now

Interview Preparation Tips

Topics to prepare for Radical Minds Customer Care Executive interview:
  • English Language Training
Interview preparation tips for other job seekers - Practice and learning
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 2-4 weeks
Result
 Not Selected

I applied via Job Portal and was interviewed in Jun 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. How can you solve the problems of customer
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Walk-in

2 Interview Rounds

1

Self intro Round (1 Question)

  • Q1. Tell me about yourself
2

Aptitude Test Round

Amcat test , version test

Customer Care Executive Interview Questions

Quess user image Awadhut Ajit Kulkarni

posted on 28 Jul 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Describe your college life?
2

HR Round (2 Questions)

  • Q1. They will give any 1 topic to speak
  • Q2. What are your hobbies?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and answer every question confidently they will select you

1point1 Solutions Interview FAQs

How many rounds are there in 1point1 Solutions Customer Care Executive interview?
1point1 Solutions interview process usually has 2-3 rounds. The most common rounds in the 1point1 Solutions interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for 1point1 Solutions Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 1point1 Solutions. The most common topics and skills that interviewers at 1point1 Solutions expect are customer care, Customer Service, Inbound Process, customer support and voice process.
What are the top questions asked in 1point1 Solutions Customer Care Executive interview?

Some of the top questions asked at the 1point1 Solutions Customer Care Executive interview -

  1. What is processor? Name some os? Latest processor in the market? Specifications...read more
  2. What are the languages you can spe...read more
  3. Tell me about gurugram whare are you f...read more

Tell us how to improve this page.

People are getting interviews through

based on 3 1point1 Solutions interviews
WalkIn
Referral
67%
33%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
1point1 Solutions Customer Care Executive Salary
based on 132 salaries
₹0.9 L/yr - ₹3.1 L/yr
28% less than the average Customer Care Executive Salary in India
View more details

1point1 Solutions Customer Care Executive Reviews and Ratings

based on 46 reviews

3.1/5

Rating in categories

2.7

Skill development

2.4

Work-Life balance

2.2

Salary & Benefits

2.6

Job Security

2.6

Company culture

2.3

Promotions/Appraisal

2.5

Work Satisfaction

Explore 46 Reviews and Ratings
Customer Care Executive

Mumbai Suburban,

Panvel

+1

0-2 Yrs

₹ 2-3 LPA

Explore more jobs
Customer Response Executive
160 salaries
unlock blur

₹1 L/yr - ₹3.1 L/yr

Customer Relationship Executive
141 salaries
unlock blur

₹1.3 L/yr - ₹3.5 L/yr

Customer Care Executive
132 salaries
unlock blur

₹0.9 L/yr - ₹3.2 L/yr

Customer Support Executive
127 salaries
unlock blur

₹1.2 L/yr - ₹4.2 L/yr

Customer Service Executive
126 salaries
unlock blur

₹1 L/yr - ₹3.5 L/yr

Explore more salaries
Compare 1point1 Solutions with

Genpact

3.9
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview