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1point1 Solutions Senior Customer Relation Executive Interview Questions and Answers
1point1 Solutions Senior Customer Relation Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Ans.
Experienced customer relationship executive with a strong track record of building and maintaining client relationships.
Over 5 years of experience in customer relationship management
Skilled in resolving customer issues and providing excellent service
Proven ability to upsell and cross-sell products to existing clients
Strong communication and interpersonal skills
Proficient in CRM software such as Salesforce
- Q2. Do you know collection
- Ans.
Yes, I am familiar with collections processes.
Experienced in managing overdue accounts and following up with customers for payment
Knowledge of debt collection laws and regulations
Ability to negotiate payment plans and settlements with customers
Utilization of collection software and tools to track and manage accounts
Experience in working with third-party collection agencies if necessary
Interview Preparation Tips
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I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self
- Ans.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
- Q2. What do you mean by Customer serive
- Ans.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
- Q3. Tell me How to sales Our product
- Ans.
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
Interview Preparation Tips
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week
I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Technical realted to Sales
- Q2. Why sales Job you interested
Interview Preparation Tips
I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Why u wanted job in tech Mahindra?
- Ans.
I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.
Tech Mahindra is known for its innovative solutions and cutting-edge technologies.
I am excited about the chance to work with a diverse team of talented professionals.
Tech Mahindra's global presence and client base provide immense learning and growth opportunities.
I believe in the company...
- Q2. If you're selected in this company what your going to do?
- Ans.
If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.
Develop and implement effective sales strategies
Build and maintain strong relationships with clients
Identify new business opportunities and expand customer base
Meet and exceed sales targets
Provide excellent customer service and support
Analyze market trends and competitor activities
Collaborate with cross-functional teams to achieve
- Q3. Tell me about your self
- Ans.
Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.
10+ years of experience in sales, with a focus on B2B sales
Consistently achieved or exceeded sales targets by 20% or more
Developed and maintained strong relationships with key clients, resulting in repeat business and referrals
Implemented effective sales strategies and tactics to drive revenue growth
Prof...
- Q4. Tell your previous experience in which company u have worked
- Ans.
I have worked as a Sales Executive at XYZ Company.
Achieved 150% of sales target in the first quarter
Developed and maintained relationships with key clients
Implemented effective sales strategies resulting in a 20% increase in revenue
Trained and mentored new sales team members
Utilized CRM software to track and analyze sales data
Interview Preparation Tips
I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the technology industry
Consistently met or exceeded sales targets by 20% each quarter
Built and maintained relationships with key clients such as ABC Company and XYZ Corporation
- Q2. Salary expectation
Interview Preparation Tips
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. When you asked to say about ur memorable day
Interview Preparation Tips
I was interviewed in Nov 2020.
(1 Question)
Round duration - 128 minutes
Round difficulty - Easy
Time of assessment: 10:00 am. You would recieve the Wipro Boarding Pass a day prior to the assessment after which you need to do a password reset. The Amcat platform was very user friendly. The coding ide was also lag-free.
- Q1.
Star Pattern Generation
Develop a function to print star patterns based on the given number of rows 'N'. Each row in the pattern should follow the format demonstrated in the example.
The picture illustra...
- Ans.
Function to print star patterns based on the given number of rows 'N'.
Iterate through each row from 1 to N
For each row, print spaces (N-row) followed by stars (2*row-1)
Repeat the above step for all rows to generate the pattern
Round duration - 20 minutes
Round difficulty - Easy
It was the technical round. It started around 11 am. The interviewer was very friendly and helped me along to get the approach of solving a given problem.
Round duration - 20 minutes
Round difficulty - Easy
The interview started at 8pm at night. The interviewer was very friendly and just wanted an honest conversation with the candidates.
Interview Preparation Tips
Tip 1 : Be thorough with your project topics and subjects
Tip 2 : Be well versed with OOPS Concepts
Tip 3 : Be well versed with any one programming language you are comfortable in
Tip 1 : Keep it to one page
Tip 2 : Do not lie on your resume
(4 Questions)
- Q1. About your self
- Q2. Family background
- Q3. About product specialist
- Q4. Why are you joining our company
Interview Preparation Tips
I was interviewed before Dec 2023.
(1 Question)
- Q1. Basics of ServerIn depth of server
(2 Questions)
- Q1. Server and storage in depth
- Q2. About workloads
(1 Question)
- Q1. About Gen AI basics
Interview Preparation Tips
I applied via Campus Placement and was interviewed in Dec 2021. There were 6 interview rounds.
Interview Preparation Tips
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1point1 Solutions Senior Customer Relation Executive Interview Process
based on 1 interview
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1point1 Solutions Senior Customer Relation Executive Reviews and Ratings
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