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I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.
I have 3 years of experience in customer service, handling various customer inquiries and resolving issues.
Worked as a Customer Service Representative at XYZ Company for 2 years
Handled a high volume of customer calls and emails, providing prompt and accurate responses
Assisted customers in troubleshooting technical issues with products
Resolved customer complaints and ensured customer satisfaction
Collaborated with cross-...
I come from a close-knit family that values love, support, and togetherness.
My parents have been happily married for over 30 years.
I have two siblings, an older brother and a younger sister.
We often gather for family dinners and celebrate special occasions together.
My family has always encouraged open communication and mutual respect.
We enjoy going on vacations and creating lasting memories as a family.
I was interviewed in Mar 2022.
I was interviewed in Mar 2022.
1point1 Solutions interview questions for designations
Technical terms are words or phrases used in a specific industry or field that have a particular meaning.
Technical terms are used to communicate specific information within a particular industry or field
They are often abbreviations or acronyms
Examples include HTML, CSS, API, SQL, etc.
I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.
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I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
posted on 11 Feb 2021
I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.
posted on 19 Apr 2022
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.
Yes, I can rearrange the sentences on basic given parts of sentences.
I have experience in rearranging sentences to improve clarity and coherence.
I can identify the subject, verb, and object in a sentence and rearrange them accordingly.
For example, 'The dog chased the cat' can be rearranged as 'The cat was chased by the dog'.
Yes, I can repeat sentences I hear.
As a Customer Service Executive, it is important to actively listen to customers and understand their concerns.
Repeating sentences helps in clarifying any misunderstandings and ensures accurate communication.
For example, if a customer says, 'I have not received my order yet,' I can repeat it as 'You have not received your order yet. Is that correct?'
Yes, I can repeat a paragraph I hear in brief.
I have good listening skills and can summarize information accurately.
I can ask clarifying questions to ensure I understand the main points.
For example, if a customer is explaining an issue with their product, I can repeat the problem back to them to confirm I have it right.
Yes, I can answer common sense questions.
Yes, I have the ability to answer common sense questions.
I can use my knowledge and logical thinking to provide accurate answers.
I have experience in handling customer queries and providing solutions.
I can provide examples to support my answers if needed.
I am a dedicated and experienced customer service executive with a passion for providing exceptional service.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Proven ability to handle difficult customers and resolve issues
Proficient in using customer service software and tools
Received multiple positive customer feedback and recognition
Implemented new customer service str...
Yes, I am comfortable working in a BPO and I want to join this company because of its reputation and growth opportunities.
I have prior experience working in a BPO and I am familiar with the work environment and processes.
I enjoy interacting with customers and providing them with excellent service, which aligns with the role of a Customer Service Executive in a BPO.
I have researched about this company and I am impressed...
The process we are hiring for is a customer service executive role.
The role involves providing assistance and support to customers.
Responsibilities include answering customer inquiries, resolving complaints, and processing orders.
Excellent communication and problem-solving skills are required.
Experience in handling customer interactions and using customer service software is preferred.
The candidate should be able to wo...
based on 2 interviews
1 Interview rounds
based on 48 reviews
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