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1point1 Solutions Customer Service Executive Interview Questions and Answers

Updated 29 Aug 2024

6 interviews found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Basic about my experience
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about your past experience
  • Q2. Tell me about your family

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a great place for new folks

I was interviewed in Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. Why should we hire you?
  • Q2. Where do you see yourself in 5 years?
  • Q3. Tell me about yourself.
3

Client Interview Round (1 Question)

  • Q1. Tell me about company

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get fear, be confident, tell intellectually

I was interviewed in Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (3 Questions)

  • Q1. Why should we hire you?
  • Q2. Where do you see yourself in 5 years?
  • Q3. Tell me about yourself.
3

Client Interview Round (1 Question)

  • Q1. Tell me about company

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get fear, be confident, tell intellectually

1point1 Solutions interview questions for designations

 Customer Service Agent

 (1)

 Customer Service Representative

 (1)

 Customer Care Executive

 (4)

 Customer Support Executive

 (3)

 Customer Relationship Executive

 (2)

 Customer Representative Executive

 (1)

 Customer Relation Executive

 (1)

 Customer Response Executive

 (1)

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself.
2

One-on-one Round (1 Question)

  • Q1. Why do u chose bpo as carreer
3

Technical Round (1 Question)

  • Q1. What is techincal terms

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to said its very very easy interview

Customer Service Executive Interview Questions

user image Ashkar Alam

posted on 11 Jan 2022

I applied via Naukri.com and was interviewed in Dec 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare Everything about yourself:
Name, age, belong, current stay, qualification, real hobbies, your skills, experience, aim, your last day in institute, your last birthday celebration, and some other general questions. That's all !

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Company Website and was interviewed in Aug 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Typing test and listening
  • Q2. Conversation and HR friendly nature

Interview Preparation Tips

Interview preparation tips for other job seekers - Foundever
I was really impressed with the level of service I received!
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

Not aptitude test actually its a test to check communication, There is one softener where they asked basic English questions of grammar, and also verbal and non verbal test include.

2

HR Round (2 Questions)

  • Q1. Self introduction in brief
  • Q2. Prove your convenience skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm applying throw consaltancy but HR is stuck in traffic so they take my round virtual, it's only 15 mins of interview he only checks my communication skills , I shared that my skill is that I'm good to convince someone so He asked my that tell me incident where you convince somebody etc. so this type of que they only focus on your communication wish you the best.. concentrix is really a good company.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jul 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Loose and benifit about internet
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jun 2024.

2 Interview Rounds

1

Aptitude Test Round

Basic grammar and reasoning test.

2

Assignment Round

SRT based typing chat test.

1point1 Solutions Interview FAQs

How many rounds are there in 1point1 Solutions Customer Service Executive interview?
1point1 Solutions interview process usually has 2-3 rounds. The most common rounds in the 1point1 Solutions interview process are HR, Resume Shortlist and Client Interview.
How to prepare for 1point1 Solutions Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 1point1 Solutions. The most common topics and skills that interviewers at 1point1 Solutions expect are Customer Service, US Shift, international call center, UK Shift and international bpo.
What are the top questions asked in 1point1 Solutions Customer Service Executive interview?

Some of the top questions asked at the 1point1 Solutions Customer Service Executive interview -

  1. What is techincal te...read more
  2. basic about my experie...read more

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People are getting interviews through

based on 2 1point1 Solutions interviews
Referral
Job Portal
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
1point1 Solutions Customer Service Executive Salary
based on 126 salaries
₹1 L/yr - ₹3.5 L/yr
27% less than the average Customer Service Executive Salary in India
View more details

1point1 Solutions Customer Service Executive Reviews and Ratings

based on 47 reviews

2.9/5

Rating in categories

2.8

Skill development

3.0

Work-Life balance

2.1

Salary & Benefits

2.2

Job Security

2.6

Company culture

1.9

Promotions/Appraisal

2.5

Work Satisfaction

Explore 47 Reviews and Ratings
Customer Response Executive
160 salaries
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₹1 L/yr - ₹3.1 L/yr

Customer Relationship Executive
141 salaries
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₹1.3 L/yr - ₹3.5 L/yr

Customer Care Executive
132 salaries
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₹0.9 L/yr - ₹3.2 L/yr

Customer Support Executive
127 salaries
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₹1.2 L/yr - ₹4.2 L/yr

Customer Service Executive
126 salaries
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₹1 L/yr - ₹3.5 L/yr

Explore more salaries
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