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1point1 Solutions Customer Service Executive Interview Questions and Answers
1point1 Solutions Customer Service Executive Interview Experiences
6 interviews found
Anonymous
(1 Question)
- Q1. Basic about my experience
Selected
I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your past experience
- Ans.
I have 3 years of experience in customer service, handling various customer inquiries and resolving issues.
Worked as a Customer Service Representative at XYZ Company for 2 years
Handled a high volume of customer calls and emails, providing prompt and accurate responses
Assisted customers in troubleshooting technical issues with products
Resolved customer complaints and ensured customer satisfaction
Collaborated with cross-...
- Q2. Tell me about your family
- Ans.
I come from a close-knit family that values love, support, and togetherness.
My parents have been happily married for over 30 years.
I have two siblings, an older brother and a younger sister.
We often gather for family dinners and celebrate special occasions together.
My family has always encouraged open communication and mutual respect.
We enjoy going on vacations and creating lasting memories as a family.
Interview Preparation Tips
I was interviewed in Mar 2022.
(3 Questions)
- Q1. Why should we hire you?
- Q2. Where do you see yourself in 5 years?
- Q3. Tell me about yourself.
(1 Question)
- Q1. Tell me about company
Interview Preparation Tips
I was interviewed in Mar 2022.
(3 Questions)
- Q1. Why should we hire you?
- Q2. Where do you see yourself in 5 years?
- Q3. Tell me about yourself.
(1 Question)
- Q1. Tell me about company
Interview Preparation Tips
1point1 Solutions interview questions for designations
(1 Question)
- Q1. Tell me about yourself.
(1 Question)
- Q1. Why do u chose bpo as carreer
(1 Question)
- Q1. What is techincal terms
- Ans.
Technical terms are words or phrases used in a specific industry or field that have a particular meaning.
Technical terms are used to communicate specific information within a particular industry or field
They are often abbreviations or acronyms
Examples include HTML, CSS, API, SQL, etc.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. Very basic question: Tell me bout yourself.
- Q2. About your experience.
- Q3. Check your fluency in english.
- Q4. What kind of work were you do in your last company.
- Q5. Why did you left that company.
- Q6. How did you choose this job.
Interview Preparation Tips
Name, age, belong, current stay, qualification, real hobbies, your skills, experience, aim, your last day in institute, your last birthday celebration, and some other general questions. That's all !
Customer Service Executive Jobs at 1point1 Solutions
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I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself
- Q2. How did you spend yesterday/weekend?
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. Why do you want us to hire you?
- Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.
Interview Preparation Tips
- Google search
1. Share some fun facts & showcase your personality while introducing yourself.
2. Then focus on how you can help the company & how the company can help you in building your career.
3. Be negotiable” to demonstrate your flexibility in terms of salary.
4. Make sure the position aligns with your long-term goals.
All the best!
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.
(10 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
- Q9. Why do you think that you are fit for this job that you have applied for?
- Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?
Interview Preparation Tips
- Personality Development
- Communication Skills
- Fluent English Speaking
- Computer Basics
So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.
Interview Questionnaire
1 Question
- Q1. Reading credit card quires.
1point1 Solutions Interview FAQs
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1point1 Solutions Customer Service Executive Interview Process
based on 2 interviews
1 Interview rounds
- HR Round
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1point1 Solutions Customer Service Executive Reviews and Ratings
based on 48 reviews
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