1point1 Solutions CCE Interview Questions and Answers

I chose a BPO job to gain communication skills, work experience, and financial stability while pursuing my passion for science.

• Chose BPO job for communication skills development

• Seeking work experience in a different field

• Need financial stability while studying science

• Passionate about science but open to diverse career opportunities

I was hired because of my transferable skills and experience in the back-end industry that can be applied effectively in the field marketing role.

• My experience in the back-end industry has equipped me with strong analytical and problem-solving skills which are essential for a unit manager position in field marketing.

• I have a proven track record of successfully managing projects and teams in the back-end industry, demon...read more

Customer service is the assistance and support provided to customers before, during, and after a purchase.

• Customer service involves addressing customer needs and concerns

• It includes providing information about products or services

• It also involves resolving customer complaints and issues

• Examples include answering phone calls, responding to emails, and providing in-person assistance

Yes, I have sales experience in the retail industry.

• Worked as a sales associate at XYZ store for 2 years

• Achieved monthly sales targets consistently

• Provided excellent customer service and product knowledge

• Handled customer complaints and resolved issues effectively