Concentrix Corporation CCE Interview Questions and Answers

Customer service is the assistance and support provided to customers before, during, and after a purchase.

• Customer service involves addressing customer needs and concerns

• It includes providing information about products or services

• It also involves resolving customer complaints and issues

• Examples include answering phone calls, responding to emails, and providing in-person assistance

OS is installed in C drive due to historical reasons and system requirements.

• C drive is the default location for OS installation due to historical reasons.

• Some system files and programs require installation in the C drive for proper functioning.

• Changing the default installation location can cause compatibility issues and errors.

• However, users can choose to install programs and files in other drives.

• Partitioning the har...read more

I chose a BPO job to gain communication skills, work experience, and financial stability while pursuing my passion for science.

• Chose BPO job for communication skills development

• Seeking work experience in a different field

• Need financial stability while studying science

• Passionate about science but open to diverse career opportunities

I was hired because of my transferable skills and experience in the back-end industry that can be applied effectively in the field marketing role.

• My experience in the back-end industry has equipped me with strong analytical and problem-solving skills which are essential for a unit manager position in field marketing.

• I have a proven track record of successfully managing projects and teams in the back-end industry, demon...read more