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1point1 Solutions Customer Relationship Executive Interview Questions and Answers

Updated 27 Nov 2023

1point1 Solutions Customer Relationship Executive Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Normal Resume related questions
Round 3 - Technical 

(1 Question)

  • Q1. Manager asking resume questions and my job designated questions

Interview Preparation Tips

Interview preparation tips for other job seekers - The company is good and the job is okay too, the one thing i didn't like is their payment cycle to the employees. Work from 1 to 30/31 of the month and the payment of salary is done next month at the date of 15th. Also rotational week leaves are not being approved by the TL sometimes, and they say in the interview there is no targets and pressure for this job but that is completely false. That too the salary is not given on time and almost everyday there is one employee who is leaving the company, also talking to my colleagues the qualification of the people there are 12th pass with no plan to study further but they are of good company also there are graduate degree colleagues working there too for this position since they are not getting job in their respective field. Also weekly events and games are being organized for the employees so that no one leaves the company. Nice work HR but everyone knows this😂😂
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. 1. Introducing myself? 2. Ask about previous company and reason for leaving previous company? 3. why want join with their company?
  • Q2. 1. Introducing my self? 2.Reason for leaving previous company? 3. Why want join this company?
  • Q3. What about know BPO?
  • Q4. Why want choose the BPO?

Interview Preparation Tips

Interview preparation tips for other job seekers - I will work efficiently and effectively since finish my college life to till I am working but not improve my life I am in bottom of life

Customer Relationship Executive Interview Questions Asked at Other Companies

asked in AutoFlipz
Q1. How you will convience customers? How you will contact customers?
Q2. 3) How will you able to meet sales target?
Q3. how would handle an angry customer who is not listening
Q4. What is ISO ? What is the importance of ISO?
Q5. What is your expected CTC ?

Interview questions from similar companies

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
  • Q2. Why sales Job you interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why u wanted job in tech Mahindra?
  • Ans. 

    I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.

    • Tech Mahindra is known for its innovative solutions and cutting-edge technologies.

    • I am excited about the chance to work with a diverse team of talented professionals.

    • Tech Mahindra's global presence and client base provide immense learning and growth opportunities.

    • I believe in the company...

  • Answered by AI
  • Q2. If you're selected in this company what your going to do?
  • Ans. 

    If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.

    • Develop and implement effective sales strategies

    • Build and maintain strong relationships with clients

    • Identify new business opportunities and expand customer base

    • Meet and exceed sales targets

    • Provide excellent customer service and support

    • Analyze market trends and competitor activities

    • Collaborate with cross-functional teams to achieve

  • Answered by AI
  • Q3. Tell me about your self
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% or more

    • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Implemented effective sales strategies and tactics to drive revenue growth

    • Prof...

  • Answered by AI
  • Q4. Tell your previous experience in which company u have worked
  • Ans. 

    I have worked as a Sales Executive at XYZ Company.

    • Achieved 150% of sales target in the first quarter

    • Developed and maintained relationships with key clients

    • Implemented effective sales strategies resulting in a 20% increase in revenue

    • Trained and mentored new sales team members

    • Utilized CRM software to track and analyze sales data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while introduceing your self and be fluent in communication skills...
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients such as ABC Company and XYZ Corporation

  • Answered by AI
  • Q2. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about marketing and loans sip mutual fund etc

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. When you asked to say about ur memorable day

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get confused always searching any new topic or something else be cool and always be prepared with your past

I was interviewed in Nov 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 128 minutes
Round difficulty - Easy

Time of assessment: 10:00 am. You would recieve the Wipro Boarding Pass a day prior to the assessment after which you need to do a password reset. The Amcat platform was very user friendly. The coding ide was also lag-free.

  • Q1. 

    Star Pattern Generation

    Develop a function to print star patterns based on the given number of rows 'N'. Each row in the pattern should follow the format demonstrated in the example.

    The picture illustra...

  • Ans. 

    Function to print star patterns based on the given number of rows 'N'.

    • Iterate through each row from 1 to N

    • For each row, print spaces (N-row) followed by stars (2*row-1)

    • Repeat the above step for all rows to generate the pattern

  • Answered by AI
Round 2 - Face to Face 

Round duration - 20 minutes
Round difficulty - Easy

It was the technical round. It started around 11 am. The interviewer was very friendly and helped me along to get the approach of solving a given problem.

Round 3 - HR 

Round duration - 20 minutes
Round difficulty - Easy

The interview started at 8pm at night. The interviewer was very friendly and just wanted an honest conversation with the candidates.

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from SRM Institute of Science & Technology. Eligibility criteria60% overall in all educational qualifications, maximum of 3 years of gap in educationWipro Limited interview preparation:Topics to prepare for the interview - OOPS, DBMS, Any one programming language, DS(basics only), SDLCTime required to prepare for the interview - 0.5 monthsInterview preparation tips for other job seekers

Tip 1 : Be thorough with your project topics and subjects
Tip 2 : Be well versed with OOPS Concepts
Tip 3 : Be well versed with any one programming language you are comfortable in

Application resume tips for other job seekers

Tip 1 : Keep it to one page
Tip 2 : Do not lie on your resume

Final outcome of the interviewSelected
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. About your self
  • Q2. Family background
  • Q3. About product specialist
  • Q4. Why are you joining our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I was interviewed before Dec 2023.

Round 1 - Technical 

(1 Question)

  • Q1. Basics of ServerIn depth of server
Round 2 - Technical 

(2 Questions)

  • Q1. Server and storage in depth
  • Q2. About workloads
Round 3 - Technical 

(1 Question)

  • Q1. About Gen AI basics

Interview Preparation Tips

Interview preparation tips for other job seekers - HR ghosted
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1point1 Solutions Interview FAQs

How many rounds are there in 1point1 Solutions Customer Relationship Executive interview?
1point1 Solutions interview process usually has 2-3 rounds. The most common rounds in the 1point1 Solutions interview process are Resume Shortlist, HR and Technical.
How to prepare for 1point1 Solutions Customer Relationship Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 1point1 Solutions. The most common topics and skills that interviewers at 1point1 Solutions expect are Customer Relationship, Communication Skills, bpo, Telecalling and Collections.
What are the top questions asked in 1point1 Solutions Customer Relationship Executive interview?

Some of the top questions asked at the 1point1 Solutions Customer Relationship Executive interview -

  1. Normal Resume related questi...read more
  2. What about know B...read more

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1point1 Solutions Customer Relationship Executive Interview Process

based on 2 interviews

Interview experience

3
  
Average
View more

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1point1 Solutions Customer Relationship Executive Salary
based on 138 salaries
₹1.3 L/yr - ₹4 L/yr
16% less than the average Customer Relationship Executive Salary in India
View more details

1point1 Solutions Customer Relationship Executive Reviews and Ratings

based on 43 reviews

3.3/5

Rating in categories

2.8

Skill development

2.9

Work-life balance

2.7

Salary

3.1

Job security

2.6

Company culture

2.4

Promotions

2.7

Work satisfaction

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