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I applied via Naukri.com and was interviewed before Sep 2022. There were 3 interview rounds.
I applied via Walk-in and was interviewed in Feb 2022. There were 4 interview rounds.
BPO stands for Business Process Outsourcing. It involves contracting specific business processes to a third-party service provider.
BPO is a business strategy that allows companies to focus on their core competencies while outsourcing non-core activities.
Common BPO services include customer support, technical support, data entry, and back-office operations.
BPO can be onshore (within the same country), nearshore (in a ne...
Credit score is a numerical representation of a person's creditworthiness based on their credit history.
Credit score ranges from 300 to 850
Higher score indicates better creditworthiness
Factors affecting credit score include payment history, credit utilization, length of credit history, types of credit used, and new credit inquiries
Lenders use credit score to determine the likelihood of a borrower repaying their debts
Cr...
A collection is a group of related items or objects.
Collections can be of different types such as arrays, lists, sets, maps, etc.
They are used to store and organize data in a structured manner.
Collections provide various methods to add, remove, and manipulate data.
Examples of collections include an array of integers, a list of names, a set of unique values, and a map of key-value pairs.
The main implement in BPO and collection team is effective communication and negotiation skills.
Effective communication skills to interact with customers and clients
Negotiation skills to resolve payment issues and disputes
Knowledge of debt collection laws and regulations
Ability to handle difficult customers and situations
Use of technology and software for data management and analysis
The best pathway for people in BPO for their further life depends on their individual goals and aspirations.
Continuing education and acquiring relevant certifications can open up opportunities for career growth.
Developing strong communication and interpersonal skills can lead to leadership roles or client-facing positions.
Exploring different departments within the BPO industry can help individuals discover their areas ...
CSR in BPO has the responsibility to ensure that the company operates ethically and sustainably while also addressing social and environmental issues.
Develop and implement CSR strategies and initiatives
Engage with stakeholders to understand their needs and concerns
Monitor and report on the company's social and environmental impact
Ensure compliance with relevant laws and regulations
Encourage employee volunteerism and co...
I applied via Walk-in and was interviewed in Oct 2021. There was 1 interview round.
1point1 Solutions interview questions for popular designations
I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.
Get interview-ready with Top 1point1 Solutions Interview Questions
I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.
To achieve targets, I focus on setting clear goals, developing effective strategies, monitoring progress, and making necessary adjustments.
Set clear and specific targets
Develop a detailed plan with actionable steps
Regularly monitor progress and track key metrics
Identify and address any obstacles or challenges
Make necessary adjustments to strategies or tactics
Collaborate with team members and stakeholders
Continuously im...
I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.
A Dmat account is a dematerialized account used for holding securities electronically.
Dmat stands for Dematerialized Account.
It is used for holding securities like stocks, bonds, and mutual funds in electronic form.
It eliminates the need for physical certificates and makes trading and investing easier.
It is mandatory for trading in the Indian stock market.
It is maintained by depository participants (DPs) who act as int...
I sell the product by understanding the customer's needs and demonstrating how our product can fulfill those needs.
Listen actively to the customer's needs and concerns
Highlight the features and benefits of our product that align with their needs
Provide demonstrations or samples to showcase the product's value
Address any objections or questions they may have
Close the sale by asking for their business and providing next
I applied via Company Website and was interviewed before May 2021. There was 1 interview round.
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The duration of 1point1 Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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Navi Mumbai
7-8 Yrs
Not Disclosed
Customer Response Executive
171
salaries
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Customer Relationship Executive
136
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Customer Care Executive
132
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Customer Support Executive
130
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
113
salaries
| ₹0 L/yr - ₹0 L/yr |
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