Tellecaller Executive Interview Questions and Answers

I am interested in this job because of my passion for customer service and sales. As for salary, I am open to negotiation based on the job requirements and responsibilities.

• Passion for customer service and sales

• Open to negotiation based on job requirements

• Looking for a challenging role with growth opportunities

Yes, I have knowledge of computers including basic software applications and troubleshooting skills.

• Proficient in using Microsoft Office Suite

• Familiar with troubleshooting common computer issues

• Basic knowledge of hardware components and software installation

• Experience with CRM software like Salesforce

Yes, I have experience in handling customers and dealers effectively.

• I have previous experience in customer service roles where I successfully managed customer inquiries and issues.

• I have also worked with dealers to negotiate contracts and resolve any disputes.

• I am skilled in communication and problem-solving, which are essential for dealing with customers and dealers.

I have 3 years of collection experience in a call center environment.

• I have worked as a collection agent for 3 years

• I have experience in handling customer accounts and negotiating payment plans

• I am familiar with using collection software and tools

• I have a track record of meeting collection targets and reducing outstanding debts