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1point1 Solutions Interview Questions, Process, and Tips

Updated 23 Jan 2025

Top 1point1 Solutions Interview Questions and Answers

View all 32 questions

1point1 Solutions Interview Experiences

Popular Designations

73 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Not related 

(2 Questions)

  • Q1. Tell me about your self?
  • Q2. Tell me about Karnataka state history?

Interview Preparation Tips

Interview preparation tips for other job seekers - If your looking a for then must and should ask related to work only. But they are asking about history about Karnataka, Andhra Pradesh, etc.., that's not correct way to ask as a interviewer.

Voice Process Customer Care Executive Interview Questions asked at other Companies

Q1. What is work purpose of voice process customers call senter? You are a customer care centre employee ,im customer what did ask me? How to respond to customer to hard situations?
View answer (1)

Team Lead Interview Questions & Answers

user image Anonymous

posted on 17 Aug 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell something about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. What is your KRA and KPI
  • Ans. 

    Key Result Areas (KRA) are the main areas of responsibility for a role, while Key Performance Indicators (KPI) are specific metrics used to measure performance within those areas.

    • KRA for a Team Lead may include managing team performance, setting goals, and ensuring team productivity

    • KPIs may include metrics like team efficiency, customer satisfaction, and meeting project deadlines

    • Regularly reviewing KPIs can help track

  • Answered by AI

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About self, and about projects and basic question on python
Round 3 - Technical 

(2 Questions)

  • Q1. Ask for prime number print ask to show project fibonacci series
  • Q2. Prime number pattern problem

Interview Preparation Tips

Interview preparation tips for other job seekers - batter compnay

Python and Django Developer Interview Questions asked at other Companies

Q1. What happens when you enter URL in the chrome URL bar?
View answer (2)

Workman Interview Questions & Answers

user image Anonymous

posted on 17 Jun 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Case study interview is an important part of the hiring process for professional service firms. In the interview, you're given a client situation where you analyze a problem and offer the best advice to solve it within a certain amount of time.

Round 3 - Group Discussion 

A Group Discussion In An Interview? A group discussion in an interview is a hiring technique employer uses to evaluate a group of participants on a subject.

Interview Preparation Tips

Interview preparation tips for other job seekers - Settle into a daily routine. ...
Set measurable goals. ...
Make a list of your achievements. ...
Look for opportunities to volunteer. ...
Focus on the things you can control. ...
Take a step back. ...
Recommended Reading:
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Workman Interview Questions asked at other Companies

Q1. What is the measuring equipment five name?
View answer (12)

1point1 Solutions interview questions for popular designations

 Customer Service Executive

 (6)

 BPO Executive

 (5)

 Customer Care Executive

 (4)

 Quality Analyst

 (3)

 Customer Support Executive

 (3)

 Customer Relationship Executive

 (2)

 Sales Executive

 (2)

 CCE

 (2)

Csa Team Lead Interview Questions & Answers

user image Anonymous

posted on 14 Aug 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Operations management
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic operations,SLA management

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

Csa Team Lead Interview Questions asked at other Companies

Q1. Is it easy process to get your Visas Stamped?
View answer (2)

Get interview-ready with Top 1point1 Solutions Interview Questions

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Family background
  • Q2. Last experience

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)

Jobs at 1point1 Solutions

View all
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Self introduction
  • Q2. Communication skill
  • Q3. Which is Your native

Interview Preparation Tips

Interview preparation tips for other job seekers - They mainly see your communication skilll

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

I applied via Referral and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a strong background in providing excellent customer service.

    • I have worked in the customer service industry for over 5 years.

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information.

    • I have a proven track record of maintaining high customer satisfaction ratings.

    • I am proficient in using customer relationship managemen...

  • Answered by AI
Round 3 - HR 

(5 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a strong background in providing exceptional customer service.

    • I have worked in the customer service industry for over 5 years.

    • I am skilled in handling customer inquiries, resolving complaints, and providing accurate information.

    • I have a proven track record of maintaining high customer satisfaction ratings.

    • I am proficient in using CRM software and have excell...

  • Answered by AI
  • Q2. Tell me about last movie you have seen?
  • Ans. 

    The last movie I watched was a romantic comedy called 'Crazy Rich Asians'.

    • Title: Crazy Rich Asians

    • Genre: Romantic Comedy

    • Director: Jon M. Chu

    • Main Cast: Constance Wu, Henry Golding, Michelle Yeoh

    • Plot: The movie follows the story of a young woman who accompanies her boyfriend to Singapore and discovers that he comes from an extremely wealthy family.

    • Themes: Love, family, culture, social class

    • Release Year: 2018

  • Answered by AI
  • Q3. Whose your role model and talk about them?
  • Ans. 

    My role model is Oprah Winfrey, a media mogul and philanthropist.

    • Oprah Winfrey is an inspiration to me because of her success in the media industry.

    • She started from humble beginnings and overcame many obstacles to become one of the most influential women in the world.

    • Oprah's dedication to her craft and her ability to connect with people on a personal level is something I admire.

    • She has used her platform to promote impo...

  • Answered by AI
  • Q4. Why you want to join bpo?
  • Ans. 

    I want to join BPO because I enjoy interacting with people and providing excellent customer service.

    • I have a passion for helping others and enjoy resolving customer issues.

    • I have strong communication and problem-solving skills.

    • I am a patient and empathetic individual, which are essential qualities for a customer care executive.

    • I have previous experience in a customer service role and have received positive feedback fro...

  • Answered by AI
  • Q5. How many are you planning to work here and why?
  • Ans. 

    I am planning to work here for the long term because of the company's reputation, growth opportunities, and alignment with my career goals.

    • I am impressed by the company's reputation in the industry and its commitment to customer satisfaction.

    • I see great potential for growth and advancement within the company, which aligns with my long-term career goals.

    • The company's values and culture resonate with me, and I believe I ...

  • Answered by AI
Round 4 - Technical 

(6 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a strong background in providing excellent customer service.

    • I have worked in the customer service industry for over 5 years.

    • I have a proven track record of resolving customer issues and ensuring customer satisfaction.

    • I am skilled in handling customer inquiries, complaints, and providing accurate information.

    • I have excellent communication and interpersonal sk...

  • Answered by AI
  • Q2. Tell me about your native?
  • Ans. 

    I am from a small town in the countryside known for its scenic beauty and close-knit community.

    • I grew up in a town called Greenfield, surrounded by lush green fields and rolling hills.

    • The town has a population of around 5,000 people and is known for its peaceful and serene environment.

    • The community in Greenfield is very close-knit, and everyone knows each other.

    • There are several local festivals and events that bring th...

  • Answered by AI
  • Q3. What is your career goal?
  • Ans. 

    To become a Customer Care Manager and lead a team of dedicated professionals.

    • To advance my career in customer care and take on a leadership role

    • To enhance my skills in managing customer relationships and resolving issues

    • To contribute to the success of the organization by providing excellent customer service

    • To continuously learn and adapt to new technologies and customer care strategies

    • To build a strong team and create ...

  • Answered by AI
  • Q4. Why engineering to bpo?
  • Ans. 

    Engineering provided me with problem-solving skills and BPO offers a platform to apply them in a customer-centric environment.

    • Engineering taught me to analyze problems and find solutions.

    • BPO provides an opportunity to use these skills to help customers with their issues.

    • I am excited to work in a dynamic and fast-paced industry like BPO.

    • I believe my engineering background will help me excel in this role by providing a u

  • Answered by AI
  • Q5. What is processor? Name some os? Latest processor in the market? Specifications of your mobile phone?
  • Ans. 

    A processor is a central processing unit that executes instructions of a computer program. Some popular OS are Windows, macOS, and Linux.

    • Processor is the brain of a computer that performs arithmetic and logical operations.

    • Windows, macOS, and Linux are some popular operating systems.

    • The latest processor in the market is Intel Core i9-11900K.

    • My mobile phone has a Qualcomm Snapdragon 888 processor with 8GB RAM and 128GB s

  • Answered by AI
  • Q6. What are the languages you can speak?
  • Ans. 

    I can speak English, Spanish, and French fluently.

    • Fluent in English, Spanish, and French

    • Can communicate effectively in all three languages

    • Experience in customer service in all three languages

    • Able to understand and respond to customer inquiries in their preferred language

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go well prepared for these questions you will surely get the job. All the best

Skills evaluated in this interview

Top 1point1 Solutions Customer Care Executive Interview Questions and Answers

Q1. What is processor? Name some os? Latest processor in the market? Specifications of your mobile phone?
View answer (1)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Besic question like tell me about your self
  • Q2. Why u want to join bpo

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your past experience
  • Ans. 

    I have 3 years of experience in customer service, handling various customer inquiries and resolving issues.

    • Worked as a Customer Service Representative at XYZ Company for 2 years

    • Handled a high volume of customer calls and emails, providing prompt and accurate responses

    • Assisted customers in troubleshooting technical issues with products

    • Resolved customer complaints and ensured customer satisfaction

    • Collaborated with cross-...

  • Answered by AI
  • Q2. Tell me about your family
  • Ans. 

    I come from a close-knit family that values love, support, and togetherness.

    • My parents have been happily married for over 30 years.

    • I have two siblings, an older brother and a younger sister.

    • We often gather for family dinners and celebrate special occasions together.

    • My family has always encouraged open communication and mutual respect.

    • We enjoy going on vacations and creating lasting memories as a family.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a great place for new folks

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

1point1 Solutions Interview FAQs

How many rounds are there in 1point1 Solutions interview?
1point1 Solutions interview process usually has 2-3 rounds. The most common rounds in the 1point1 Solutions interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for 1point1 Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 1point1 Solutions. The most common topics and skills that interviewers at 1point1 Solutions expect are Customer Service, voice process, bpo, Domestic BPO and Inbound Process.
What are the top questions asked in 1point1 Solutions interview?

Some of the top questions asked at the 1point1 Solutions interview -

  1. What is processor? Name some os? Latest processor in the market? Specifications...read more
  2. What is main responsibilities of csr in ...read more
  3. What is main implement in bpo.and collection t...read more
How long is the 1point1 Solutions interview process?

The duration of 1point1 Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.

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1point1 Solutions Interview Process

based on 63 interviews

Interview experience

3.6
  
Good
View more

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1point1 Solutions Reviews and Ratings

based on 882 reviews

3.3/5

Rating in categories

3.2

Skill development

3.2

Work-life balance

2.9

Salary

3.2

Job security

3.1

Company culture

2.9

Promotions

3.0

Work satisfaction

Explore 882 Reviews and Ratings
Hiring For Sales Team Leader

Navi Mumbai

2-3 Yrs

Not Disclosed

Job Openings For BPO VOICE Process

Bangalore / Bengaluru

1-1 Yrs

â‚ą 2-2.25 LPA

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