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I applied via Naukri.com and was interviewed before Jun 2023. There was 1 interview round.
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posted on 28 Aug 2024
I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.
Grammar check. Repeat the sentence that I heard. Basic English exam.
posted on 23 Jul 2024
posted on 5 Jun 2024
posted on 27 Aug 2022
I applied via Referral and was interviewed in Feb 2022. There were 3 interview rounds.
Transitioned from hotel industry to BPO industry for better career growth and opportunities.
Wanted to explore different industries and gain new skills
BPO industry offered better salary and benefits
Opportunity to work with diverse clients and improve communication skills
Hotel industry had limited growth opportunities
Examples: Dealing with customer complaints in hotel industry helped in handling customer queries in BPO i
I applied via Job Fair and was interviewed before Apr 2023. There was 1 interview round.
posted on 8 Feb 2024
I applied via Referral and was interviewed in Jan 2024. There were 3 interview rounds.
Normal easy questions
posted on 5 Jun 2022
posted on 5 Jun 2024
My strength lies in my ability to empathize with customers and find solutions to their problems.
Strong communication skills to effectively listen to and understand customer concerns
Ability to remain calm and patient in high-pressure situations
Experience in problem-solving and conflict resolution
Empathy and understanding towards customers' needs and emotions
posted on 23 Mar 2024
based on 1 interview
Interview experience
based on 5 reviews
Rating in categories
Customer Response Executive
171
salaries
| ₹1 L/yr - ₹3.2 L/yr |
Customer Relationship Executive
136
salaries
| ₹1 L/yr - ₹4.1 L/yr |
Customer Care Executive
132
salaries
| ₹0.9 L/yr - ₹3.2 L/yr |
Customer Support Executive
130
salaries
| ₹1.2 L/yr - ₹4.2 L/yr |
Customer Service Executive
113
salaries
| ₹1.1 L/yr - ₹4 L/yr |
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