AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
TaskUs Customer Service Representative Interview Questions and Answers
TaskUs Customer Service Representative Interview Experiences
1 interview found
I applied via Job Fair and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Customer Service Representative Jobs at TaskUs
Interview questions from similar companies
Customer Care Executive Interview Questions & Answers
Conneqt Business Solutions
Anonymous
posted on 28 Aug 2021
I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How you handle a angry customer
- Ans.
I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.
Remain calm and composed
Listen actively to their concerns
Apologize for the inconvenience caused
Offer a solution to resolve the issue
Ensure customer satisfaction
Follow up to ensure the issue is resolved
Interview Preparation Tips
Prepare well
Honesty answer only
Customer Service Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 21 May 2021
Interview Questionnaire
1 Question
- Q1. Customer care executive
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 1 Aug 2021
I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Are you comfortable with night shift?
- Q2. Why do you want to join bpo?
- Q3. Are you okay with rotainal shift and rotational off?
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 31 Jan 2022
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. 1. If the customer had two queries at the same time,how did you handle the 2 queries at the same time?
- Ans.
I prioritize the queries based on urgency and importance, and handle them one at a time.
Assess the urgency and importance of each query
Address the more urgent and important query first
Communicate with the customer about the situation and provide an estimated time for addressing the second query
Ensure that both queries are resolved satisfactorily
- Q2. When you are on call with a customer, what are the main things which you should keep in mind?
- Ans. The things which we should keep in our mind are 1. That you should be very polite with the customer. 2 Don't give rude answers. 3. Be attentive on the call and listen to whatever the customer is talking about.
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 11 Oct 2020
I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why do you want to join this company?
- Q2. Tell me about your self
Interview Preparation Tips
You should know that you facing an unknown person so don't hesitate .
Confidence is the key of success.
Most important thing is interviewer see in your personality how do you handle failure in your life
Customer Service Executive Interview Questions & Answers
Concentrix Corporation
posted on 1 Oct 2022
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.
Aptitude test which you have to give in app it's easy just need good command on English
(1 Question)
- Q1. They will tell you too go through your whole resume will ask some family questions
(1 Question)
- Q1. Vna round would be voice and accent round
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 25 Aug 2022
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.
Computer based aptitude and typing assignment
(1 Question)
- Q1. Operations round- asked about self and discussion on past experience
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. The first thing you have to keep in mind is that if you're going for interview in this company, it's gonna take the whole day as the queue is very much high. You have to wait for hours for your turn. Now, ...
- Q2. Why do you wanna join BPO?
- Q3. Tell me something about yourself.
- Q4. Where do you see yourself after 5 years.
- Q5. If you have any work experience, they may ask, "Why did you leave your last job or What was your roles and responsibilities?
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 4 Jan 2021
Interview Questionnaire
1 Question
- Q1. What is customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone,...
TaskUs Interview FAQs
Tell us how to improve this page.
TaskUs Interviews By Designations
- TaskUs Content Moderator Interview Questions
- TaskUs Team Lead Interview Questions
- TaskUs Team Member Interview Questions
- TaskUs Customer Support Executive Interview Questions
- TaskUs Customer Care Executive Interview Questions
- TaskUs Customer Service Executive Interview Questions
- TaskUs Senior Manager Interview Questions
- TaskUs Quality Analyst Interview Questions
- Show more
Interview Questions for Popular Designations
- Medical Representative Interview Questions
- Sales Representative Interview Questions
- Medical Sales Representative Interview Questions
- Senior Representative Interview Questions
- Direct Sales Representative Interview Questions
- Senior Customer Service Representative Interview Questions
- Operations Representative Interview Questions
- Marketing Representative Interview Questions
- Show more
TaskUs Customer Service Representative Interview Process
based on 2 interviews
Interview experience
Customer Service Representative Interview Questions from Similar Companies
TaskUs Customer Service Representative Reviews and Ratings
based on 8 reviews
Rating in categories
|
Team Member
727
salaries
|  ₹1.9 L/yr - ₹5 L/yr |
|
Team Lead
542
salaries
| ₹2.7 L/yr - ₹8.6 L/yr |
|
Content Moderator
515
salaries
| ₹2.2 L/yr - ₹4.8 L/yr |
|
Quality Analyst
385
salaries
| ₹2 L/yr - ₹6 L/yr |
|
Customer Service Executive
279
salaries
| ₹2.4 L/yr - ₹4.7 L/yr |
Teleperformance
Concentrix Corporation
iEnergizer
WNS
- Home >
- Interviews >
- TaskUs Interview Questions >
- TaskUs Customer Service Representative Interview Questions
