1point1 Solutions Interview Questions, Process, and Tips

Q1. Easy interview in hindi or english
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Q2. Tell me about your is basic question
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Q3. What is customer care executive work
Ans. 
Customer care executives are responsible for handling customer inquiries, resolving complaints, and providing information about products or services.
• Responding to customer inquiries via phone, email, or chat

• Resolving customer complaints and issues in a timely manner

• Providing information about products or services

• Maintaining customer records and updating databases

• Ensuring customer satisfaction and retention

• Collaborating...read more
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Q4. What is your salary exceptation
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Q5. From when u can join
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Aptitude test was easy

Coding round was morderate

Opps conceptss . . .. . .

Q1. Tell about your self
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Q2. Why do you want to join this company?
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Q3. Why did you choose BPO as your career?
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Q1. Question are very good
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Q2. Yourself and full day of routine
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Q3. What is social media
Ans. 
Social media refers to online platforms and websites that allow users to create and share content, connect with others, and engage in social networking.
• Social media platforms include Facebook, Twitter, Instagram, LinkedIn, and TikTok.

• Users can share text, photos, videos, and links on social media.

• Social media is used for communication, networking, marketing, and entertainment purposes.

• It allows users to connect with fr...read more
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Q1. Full day routine what is social media
Ans. 
Social media is a platform where users can interact, share content, and connect with others online.
• Social media platforms include Facebook, Instagram, Twitter, LinkedIn, etc.

• Users can post updates, photos, videos, and engage with others through likes, comments, and shares.

• Businesses use social media for marketing, customer service, and building brand awareness.

• Social media can be accessed through websites or mobile app
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Q2. Tell me about gurugram whare are you from
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Gurugram, also known as Gurgaon, is a city located in the Indian state of Haryana, known for its rapid urbanization and development.
• Gurugram is a major financial and technology hub in India.

• It is home to numerous multinational companies and business parks.

• The city has a vibrant nightlife with many restaurants, bars, and shopping malls.

• Gurugram is known for its modern infrastructure and high-rise buildings.

• It is located...read more
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Q3. Social media full day of routine
Ans. 
Monitoring social media platforms throughout the day to address customer queries and concerns.
• Check social media notifications regularly for new messages or comments

• Respond promptly to customer inquiries or complaints

• Engage with customers by liking or sharing positive feedback

• Monitor brand mentions and address any negative comments or reviews

• Provide updates on product launches or promotions
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