Credit Card Executive

Credit Card Executive Interview Questions and Answers

Updated 14 Oct 2024
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Q1. What is difference credit card and debit card?

Ans.

Credit cards allow users to borrow money from the issuer up to a certain limit, while debit cards are linked to the user's bank account and only allow spending what is available in the account.

  • Credit cards allow users to borrow money up to a certain limit, while debit cards only allow spending what is available in the linked bank account.

  • Credit cards charge interest on the borrowed amount if not paid in full by the due date, while debit cards do not accrue interest as purchas...read more

Q2. How to convince New customer

Ans.

Convince new customers by highlighting benefits, offering incentives, providing excellent customer service, and building trust.

  • Highlight the benefits of the credit card such as rewards, cashback, and travel perks.

  • Offer incentives like sign-up bonuses, 0% APR introductory rates, and waived annual fees.

  • Provide excellent customer service by being responsive, helpful, and transparent.

  • Build trust by showcasing positive customer reviews, security features, and a strong reputation i...read more

Credit Card Executive Interview Questions and Answers for Freshers

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Q3. What about card features

Ans.

Card features are essential for attracting customers and providing value.

  • Card features should align with customer needs and preferences

  • Competitive rewards programs can attract and retain customers

  • Security features like fraud protection and alerts are crucial for customer trust

  • Concierge services and travel benefits can differentiate a card in a crowded market

Q4. What is banking sector

Ans.

Banking sector refers to the industry that provides financial services such as accepting deposits, lending money, and facilitating transactions.

  • Banks are financial institutions that offer services such as savings accounts, loans, and credit cards.

  • The banking sector plays a crucial role in the economy by providing liquidity and financial stability.

  • Examples of banking institutions include commercial banks, investment banks, and credit unions.

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Q5. What is card protection plan

Ans.

A card protection plan is a service offered by credit card companies to protect cardholders from unauthorized transactions, fraud, and theft.

  • Provides coverage for unauthorized transactions on the card

  • Offers protection against fraud and theft

  • May include services such as card replacement and emergency cash advance

  • Typically involves a monthly or annual fee for enrollment

Q6. Speak 4to5 lines about social media?

Ans.

Social media is a powerful tool for connecting people and sharing information online.

  • Social media platforms include Facebook, Twitter, Instagram, and LinkedIn.

  • Users can share photos, videos, and updates with their network of friends and followers.

  • Businesses use social media for marketing, customer service, and brand awareness.

  • Social media can also be a source of news and information, but users should be cautious of misinformation.

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Q7. Explain about native

Ans.

Native refers to applications or software that is developed specifically for a particular platform or device.

  • Native apps are built using the programming language and tools that are supported by the platform they are intended for.

  • They offer high performance and seamless integration with the device's features.

  • Examples of native apps include Apple's App Store apps for iOS devices and Google Play apps for Android devices.

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