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1point1 Solutions CSE/CSR Interview Questions, Process, and Tips

Updated 24 May 2021

1point1 Solutions CSE/CSR Interview Experiences

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CSE/CSR Interview Questions & Answers

user image Anonymous

posted on 24 May 2021

Interview Questionnaire 

6 Questions

  • Q1. What is the bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting specific business processes to a third-party service provider.

    • BPO is a business strategy that allows companies to focus on their core competencies while outsourcing non-core activities.

    • Common BPO services include customer support, technical support, data entry, and back-office operations.

    • BPO can be onshore (within the same country), nearshore (in a ne...

  • Answered by AI
  • Q2. What is credit score
  • Ans. 

    Credit score is a numerical representation of a person's creditworthiness based on their credit history.

    • Credit score ranges from 300 to 850

    • Higher score indicates better creditworthiness

    • Factors affecting credit score include payment history, credit utilization, length of credit history, types of credit used, and new credit inquiries

    • Lenders use credit score to determine the likelihood of a borrower repaying their debts

    • Cr...

  • Answered by AI
  • Q3. What is collection
  • Ans. 

    A collection is a group of related items or objects.

    • Collections can be of different types such as arrays, lists, sets, maps, etc.

    • They are used to store and organize data in a structured manner.

    • Collections provide various methods to add, remove, and manipulate data.

    • Examples of collections include an array of integers, a list of names, a set of unique values, and a map of key-value pairs.

  • Answered by AI
  • Q4. What is main implement in bpo.and collection team
  • Ans. 

    The main implement in BPO and collection team is effective communication and negotiation skills.

    • Effective communication skills to interact with customers and clients

    • Negotiation skills to resolve payment issues and disputes

    • Knowledge of debt collection laws and regulations

    • Ability to handle difficult customers and situations

    • Use of technology and software for data management and analysis

  • Answered by AI
  • Q5. What is best pathway for people for there further life in bpo
  • Ans. 

    The best pathway for people in BPO for their further life depends on their individual goals and aspirations.

    • Continuing education and acquiring relevant certifications can open up opportunities for career growth.

    • Developing strong communication and interpersonal skills can lead to leadership roles or client-facing positions.

    • Exploring different departments within the BPO industry can help individuals discover their areas ...

  • Answered by AI
  • Q6. What is main responsibilities of csr in bpo
  • Ans. 

    CSR in BPO has the responsibility to ensure that the company operates ethically and sustainably while also addressing social and environmental issues.

    • Develop and implement CSR strategies and initiatives

    • Engage with stakeholders to understand their needs and concerns

    • Monitor and report on the company's social and environmental impact

    • Ensure compliance with relevant laws and regulations

    • Encourage employee volunteerism and co...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

CSE/CSR Interview Questions & Answers

Tech Mahindra user image Prakash Singh Bisht

posted on 19 Dec 2020

I applied via Naukri.com and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself and what did you do yesterday?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be in formal dress,time punctuality and fluent communication skills in English

Interview Questionnaire 

1 Question

  • Q1. About company

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
  • Q2. Why sales Job you interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why u wanted job in tech Mahindra?
  • Ans. 

    I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.

    • Tech Mahindra is known for its innovative solutions and cutting-edge technologies.

    • I am excited about the chance to work with a diverse team of talented professionals.

    • Tech Mahindra's global presence and client base provide immense learning and growth opportunities.

    • I believe in the company...

  • Answered by AI
  • Q2. If you're selected in this company what your going to do?
  • Ans. 

    If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.

    • Develop and implement effective sales strategies

    • Build and maintain strong relationships with clients

    • Identify new business opportunities and expand customer base

    • Meet and exceed sales targets

    • Provide excellent customer service and support

    • Analyze market trends and competitor activities

    • Collaborate with cross-functional teams to achieve

  • Answered by AI
  • Q3. Tell me about your self
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% or more

    • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Implemented effective sales strategies and tactics to drive revenue growth

    • Prof...

  • Answered by AI
  • Q4. Tell your previous experience in which company u have worked
  • Ans. 

    I have worked as a Sales Executive at XYZ Company.

    • Achieved 150% of sales target in the first quarter

    • Developed and maintained relationships with key clients

    • Implemented effective sales strategies resulting in a 20% increase in revenue

    • Trained and mentored new sales team members

    • Utilized CRM software to track and analyze sales data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while introduceing your self and be fluent in communication skills...

I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

A test determine a person that ability in particular skills and knowledge

Round 3 - HR 

(6 Questions)

  • Q1. It's an hiring process
  • Q2. Tell me about your self
  • Q3. What is your strength and weakness
  • Q4. What is your biggest Achievement
  • Q5. What is your place after 5 years
  • Q6. What did u applied for

Interview Preparation Tips

Interview preparation tips for other job seekers - A good place in tech Mahindra and reach my goals in this company and good servicea to customers

Interview Questionnaire 

1 Question

  • Q1. Good communication skills
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Demonstrate accountability
  • Q2. Challenging situations and highlight your ability to take accountability
Round 3 - HR 

(2 Questions)

  • Q1. Ability to collaborate
  • Ans. 

    I excel in collaborating with cross-functional teams to achieve sales targets through effective communication and teamwork.

    • Strong communication skills to effectively convey ideas and goals

    • Ability to listen actively and understand perspectives of team members

    • Flexibility to adapt to different working styles and personalities

    • Experience in successfully working with marketing, product, and customer service teams to drive sa

  • Answered by AI
  • Q2. Discuss examples that will demonstrate the value
  • Ans. 

    Providing examples of successful sales strategies and their impact on revenue growth.

    • Implemented targeted email campaigns resulting in a 20% increase in lead generation

    • Introduced a loyalty program leading to a 15% growth in customer retention

    • Utilized social media advertising to reach new markets and increase sales by 25%

  • Answered by AI

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. When you asked to say about ur memorable day

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get confused always searching any new topic or something else be cool and always be prepared with your past
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1point1 Solutions CSE/CSR Reviews and Ratings

based on 2 reviews

2.9/5

Rating in categories

3.6

Skill development

2.9

Work-life balance

2.9

Salary

3.6

Job security

2.9

Company culture

2.9

Promotions

2.9

Work satisfaction

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