AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
1point1 Solutions Customer Service Agent Interview Questions and Answers
1point1 Solutions Customer Service Agent Interview Experiences
1 interview found
Anonymous
I applied via Naukri.com and was interviewed in May 2022. There was 1 interview round.
(2 Questions)
- Q1. Tell me the specifications of your mobile?
- Ans.
My mobile is a high-end smartphone with advanced features and specifications.
Operating System: Android 10
Processor: Qualcomm Snapdragon 865
RAM: 8GB
Storage: 128GB
Display: 6.5-inch AMOLED with 120Hz refresh rate
Camera: Triple rear camera setup (48MP + 12MP + 5MP) and 20MP front camera
Battery: 4000mAh with fast charging support
Connectivity: 5G, Wi-Fi 6, Bluetooth 5.1
Additional Features: In-display fingerprint sensor, Face
- Q2. Tell me the latest flagship device?
- Ans.
The latest flagship device is the iPhone 12 Pro.
The iPhone 12 Pro was released in October 2020.
It features a 6.1-inch Super Retina XDR display.
The device is powered by the A14 Bionic chip.
It has a triple-camera system with LiDAR scanner for enhanced photography.
The iPhone 12 Pro supports 5G connectivity.
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.
(5 Questions)
- Q1. Tell me about yourself?
- Q2. Tell me about a topic?
- Q3. Tell me about your area where you were live?
- Q4. They were give you writing a paragraph if you qualify round 1&2 on your choice or her.
- Q5. After round 1,2,3&4 there another self introduction or note that
They were told to write a topice as well as about yourself some regular questions!
Interview Preparation Tips
Customer Service Agent Interview Questions & Answers
Tech Mahindra
Sushmita Servai
posted on 2 Sep 2023
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 4 interview rounds.
It was a versant test. Communications
(1 Question)
- Q1. Tell me about your self
(3 Questions)
- Q1. Talk about your favorite cartoon caracter
- Q2. Why did you chose this company
- Q3. What are your future plans, meaning in the company
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self
- Ans.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
- Q2. What do you mean by Customer serive
- Ans.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
- Q3. Tell me How to sales Our product
- Ans.
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
Interview Preparation Tips
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. When you asked to say about ur memorable day
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Oct 2020. There were 7 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Why should we hire you?
- Q2. Strengths and weaknesses
- Q3. Self Introduction
- Q4. Case study in the office scenario
- Q5. Why you choose this sales field?
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Technical realted to Sales
- Q2. Why sales Job you interested
Interview Preparation Tips
(1 Question)
- Q1. Related to experience
Selected
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Demonstrate accountability
- Q2. Challenging situations and highlight your ability to take accountability
(2 Questions)
- Q1. Ability to collaborate
- Ans.
I excel in collaborating with cross-functional teams to achieve sales targets through effective communication and teamwork.
Strong communication skills to effectively convey ideas and goals
Ability to listen actively and understand perspectives of team members
Flexibility to adapt to different working styles and personalities
Experience in successfully working with marketing, product, and customer service teams to drive sa
- Q2. Discuss examples that will demonstrate the value
- Ans.
Providing examples of successful sales strategies and their impact on revenue growth.
Implemented targeted email campaigns resulting in a 20% increase in lead generation
Introduced a loyalty program leading to a 15% growth in customer retention
Utilized social media advertising to reach new markets and increase sales by 25%
I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the technology industry
Consistently met or exceeded sales targets by 20% each quarter
Built and maintained relationships with key clients such as ABC Company and XYZ Corporation
- Q2. Salary expectation
Interview Preparation Tips
1point1 Solutions Interview FAQs
Tell us how to improve this page.
1point1 Solutions Interviews By Designations
- 1point1 Solutions Customer Service Executive Interview Questions
- 1point1 Solutions BPO Executive Interview Questions
- 1point1 Solutions Customer Care Executive Interview Questions
- 1point1 Solutions Quality Analyst Interview Questions
- 1point1 Solutions Customer Support Executive Interview Questions
- 1point1 Solutions Customer Relationship Executive Interview Questions
- 1point1 Solutions Sales Executive Interview Questions
- 1point1 Solutions CCE Interview Questions
- Show more
Interview Questions for Popular Designations
Interview Questions from Similar Companies
1point1 Solutions Customer Service Agent Reviews and Ratings
based on 2 reviews
Rating in categories
|
Customer Response Executive
171
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Relationship Executive
136
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Care Executive
132
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Support Executive
130
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
113
salaries
| ₹0 L/yr - ₹0 L/yr |
Genpact
Wipro
TCS
Infosys
- Home >
- Interviews >
- 1point1 Solutions Interview Questions >
- 1point1 Solutions Customer Service Agent Interview Questions
