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1point1 Solutions Customer Service Agent Interview Questions and Answers

Updated 2 Jun 2022

1point1 Solutions Customer Service Agent Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in May 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell me the specifications of your mobile?
  • Ans. 

    My mobile is a high-end smartphone with advanced features and specifications.

    • Operating System: Android 10

    • Processor: Qualcomm Snapdragon 865

    • RAM: 8GB

    • Storage: 128GB

    • Display: 6.5-inch AMOLED with 120Hz refresh rate

    • Camera: Triple rear camera setup (48MP + 12MP + 5MP) and 20MP front camera

    • Battery: 4000mAh with fast charging support

    • Connectivity: 5G, Wi-Fi 6, Bluetooth 5.1

    • Additional Features: In-display fingerprint sensor, Face

  • Answered by AI
  • Q2. Tell me the latest flagship device?
  • Ans. 

    The latest flagship device is the iPhone 12 Pro.

    • The iPhone 12 Pro was released in October 2020.

    • It features a 6.1-inch Super Retina XDR display.

    • The device is powered by the A14 Bionic chip.

    • It has a triple-camera system with LiDAR scanner for enhanced photography.

    • The iPhone 12 Pro supports 5G connectivity.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be bold and trust in yourself

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about a topic?
  • Q3. Tell me about your area where you were live?
  • Q4. They were give you writing a paragraph if you qualify round 1&2 on your choice or her.
  • Q5. After round 1,2,3&4 there another self introduction or note that
Round 3 - Aptitude Test 

They were told to write a topice as well as about yourself some regular questions!

Interview Preparation Tips

Interview preparation tips for other job seekers - Very simple test but take full day to interview, and also salary will be low.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was a versant test. Communications

Round 3 - HR 

(1 Question)

  • Q1. Tell me about your self
Round 4 - Behavioral 

(3 Questions)

  • Q1. Talk about your favorite cartoon caracter
  • Q2. Why did you chose this company
  • Q3. What are your future plans, meaning in the company

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. When you asked to say about ur memorable day

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get confused always searching any new topic or something else be cool and always be prepared with your past

I applied via Campus Placement and was interviewed before Oct 2020. There were 7 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Why should we hire you?
  • Q2. Strengths and weaknesses
  • Q3. Self Introduction
  • Q4. Case study in the office scenario
  • Q5. Why you choose this sales field?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with an enthusiasm . Be bold and be confidence. We can win everywhere.

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
  • Q2. Why sales Job you interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Related to experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Demonstrate accountability
  • Q2. Challenging situations and highlight your ability to take accountability
Round 3 - HR 

(2 Questions)

  • Q1. Ability to collaborate
  • Ans. 

    I excel in collaborating with cross-functional teams to achieve sales targets through effective communication and teamwork.

    • Strong communication skills to effectively convey ideas and goals

    • Ability to listen actively and understand perspectives of team members

    • Flexibility to adapt to different working styles and personalities

    • Experience in successfully working with marketing, product, and customer service teams to drive sa

  • Answered by AI
  • Q2. Discuss examples that will demonstrate the value
  • Ans. 

    Providing examples of successful sales strategies and their impact on revenue growth.

    • Implemented targeted email campaigns resulting in a 20% increase in lead generation

    • Introduced a loyalty program leading to a 15% growth in customer retention

    • Utilized social media advertising to reach new markets and increase sales by 25%

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients such as ABC Company and XYZ Corporation

  • Answered by AI
  • Q2. Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about marketing and loans sip mutual fund etc

1point1 Solutions Interview FAQs

How many rounds are there in 1point1 Solutions Customer Service Agent interview?
1point1 Solutions interview process usually has 1 rounds. The most common rounds in the 1point1 Solutions interview process are Technical.
What are the top questions asked in 1point1 Solutions Customer Service Agent interview?

Some of the top questions asked at the 1point1 Solutions Customer Service Agent interview -

  1. Tell me the specifications of your mobi...read more
  2. Tell me the latest flagship devi...read more

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1point1 Solutions Customer Service Agent Salary
based on 4 salaries
₹1.2 L/yr - ₹3 L/yr
37% less than the average Customer Service Agent Salary in India
View more details

1point1 Solutions Customer Service Agent Reviews and Ratings

based on 2 reviews

2.7/5

Rating in categories

2.7

Skill development

2.7

Work-life balance

2.7

Salary

2.7

Job security

2.7

Company culture

2.7

Promotions

2.7

Work satisfaction

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