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1point1 Solutions Customer Service Agent Interview Questions and Answers
Updated
2 Jun 2022
1 interview found
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Anonymous
I applied via Naukri.com and was interviewed in May 2022.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Tell me the specifications of your mobile? View Answers (2)
- Q2. Tell me the latest flagship device? View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and be bold and trust in yourself
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Apr 2024.
2 Interview Rounds
1
HR Round (4 Questions)
- Q1. Tell me about your background View Answers (1)
- Q2. Tell me how your background matches this job View Answers (1)
- Q3. How did you handle a difficult customer? Add Answer
- Q4. Quality or Quantity? View Answers (1)
2
Language Test Round (2 Questions)
- Q1. Tell me about your background (in italian) Add Answer
- Q2. Role play between customer and agent of a post office (in italian) View Answers (1)
I applied via LinkedIn and was interviewed in Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (1 Question)
- Q1. Working background so be prepared. It will be 30 mins interview Add Answer
3
HR Round (1 Question)
- Q1. Discussion about previous experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be true to yourself and there will be case scenario questions too
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Why the call center industry? View Answers (1)
I applied via Referral and was interviewed in Jul 2021.
3 Interview Rounds
Interview Questions
- Q1. What about bpo?
View Answers (1)
- Q2. Tell me about online shopping and teleperformance, covid 19 etc?
View Answers (1)
- Q3. Tell me about international process questions?
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Want interview study and also share some topics
I applied via LinkedIn and was interviewed in Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (1 Question)
- Q1. Working background so be prepared. It will be 30 mins interview Add Answer
3
HR Round (1 Question)
- Q1. Discussion about previous experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be true to yourself and there will be case scenario questions too
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Indeed and was interviewed before Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Why should we hire you? Add Answer
- Q2. What can you contibute to the company? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - dont give up
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via LinkedIn and was interviewed in Apr 2024.
2 Interview Rounds
1
HR Round (4 Questions)
- Q1. Tell me about your background View Answers (1)
- Q2. Tell me how your background matches this job View Answers (1)
- Q3. How did you handle a difficult customer? Add Answer
- Q4. Quality or Quantity? View Answers (1)
2
Language Test Round (2 Questions)
- Q1. Tell me about your background (in italian) Add Answer
- Q2. Role play between customer and agent of a post office (in italian) View Answers (1)
I was interviewed before Aug 2016.
3 Interview Rounds
Interview Preparation Tips
Round: Test
Experience: A topic was given "Can money buy happiness?" and we had to write an essay on it, there was no word limit. The only condition was not to write in points and write as much as we can.
Tips: Avoid grammatical mistake.
Try to fill both the side of the sheet given to you.
Try to use phrases and quotes.
Duration: 20 minutes
Round: Group Discussion
Experience: It was an easy topic and choice was given to either to speak in favor or against the social media.
Tips: mainly communication is checked so try to avoid mistakes.
Duration: 10 minutes
Round: Test
Experience: Questions were from Ratio, Time and Work, Speed time and distance, percentage etc
Tips: prepare well for aptitude part
Duration: 30 minutes
Total Questions: 20
College Name: Shri Shankaracharya Engineering College, Bhilai
Experience: A topic was given "Can money buy happiness?" and we had to write an essay on it, there was no word limit. The only condition was not to write in points and write as much as we can.
Tips: Avoid grammatical mistake.
Try to fill both the side of the sheet given to you.
Try to use phrases and quotes.
Duration: 20 minutes
Round: Group Discussion
Experience: It was an easy topic and choice was given to either to speak in favor or against the social media.
Tips: mainly communication is checked so try to avoid mistakes.
Duration: 10 minutes
Round: Test
Experience: Questions were from Ratio, Time and Work, Speed time and distance, percentage etc
Tips: prepare well for aptitude part
Duration: 30 minutes
Total Questions: 20
College Name: Shri Shankaracharya Engineering College, Bhilai
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Jul 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Just basic knowledge and fluency Add Answer
2
Aptitude Test Round
Speaking tests and some English test in which they don’t even tell about pass or fail
3
One-on-one Round (1 Question)
- Q1. It was just for taken for showing seekers that they are testing Add Answer
Interview Preparation Tips
Topics to prepare for Concentrix Corporation Calling Agent interview:
And just wait
They don’t even respond
Not at all satisfactory experience
Worst hr
- Worst
And just wait
They don’t even respond
Not at all satisfactory experience
Worst hr
1point1 Solutions Interview FAQs
How many rounds are there in 1point1 Solutions Customer Service Agent interview?
1point1 Solutions interview process usually has 1 rounds. The most common rounds in the 1point1 Solutions interview process are Technical.
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Interview Questions for Popular Designations
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based on 1 1point1 Solutions interview
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Interview Questions from Similar Companies
37%
less
than the average Customer Service Agent Salary in India
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1point1 Solutions Customer Service Agent Reviews and Ratings
based on 2 reviews
Rating in categories
|
Customer Response Executive
160
salaries
|  ₹1 L/yr - ₹3.1 L/yr |
|
Customer Relationship Executive
139
salaries
| ₹1.3 L/yr - ₹4.1 L/yr |
|
Customer Care Executive
131
salaries
| ₹0.9 L/yr - ₹3.2 L/yr |
|
Customer Support Executive
127
salaries
| ₹1.2 L/yr - ₹4.2 L/yr |
|
Customer Service Executive
126
salaries
| ₹1 L/yr - ₹3.5 L/yr |
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