Customer Response Executive

Customer Response Executive Interview Questions and Answers

Updated 22 Apr 2023

Q1. What is bank?what is credit card?

Ans.

A bank is a financial institution that accepts deposits and provides loans. A credit card is a payment card issued by a bank.

  • Banks provide various financial services such as savings accounts, checking accounts, loans, and mortgages.

  • Credit cards allow users to make purchases on credit and pay back the amount later with interest.

  • Credit cards also offer rewards and cashback programs for using them.

  • Banks and credit cards play a crucial role in the economy by facilitating transact...read more

Q2. What is the sales?

Ans.

Sales refers to the process of selling products or services to customers in exchange for money.

  • Sales involves identifying potential customers and persuading them to make a purchase.

  • It includes activities such as prospecting, lead generation, product demonstration, negotiation, and closing deals.

  • Sales can be conducted through various channels like direct sales, online sales, telemarketing, or retail.

  • Successful salespeople build relationships with customers, understand their ne...read more

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