Teleperformance Technical Support ExecutiveGurgaon / Gurugram Reviews
based on 40 reviews
Updated 16 Oct, 2024
Overall Rating
2.6/5
How AmbitionBox ratings work?
Category Ratings
2.8
Salary & Benefits
2.8
Skill development
2.7
Job Security
2.7
Company culture
2.5
Work Satisfaction
2.4
Work-Life balance
2.3
Promotions/Appraisal
Teleperformance is rated
2.6 out of 5 stars on
AmbitionBox, based on 40 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
2.6 out of 5 stars on
AmbitionBox, based on 40 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Technical Support Executive Gurgaon / Gurugram Reviews
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40 reviews found
Sort by:
Popular
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 16 Oct 2024
Likes
They are avg in every terms and better suited for females only.
Dislikes
The management is the worst as compared to other companies, needs improvement.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Aug 2024
Likes
Working Culture, Location and the Environment
Dislikes
I don’t feel any negative thing about this organisation
Work Details
Work days: Rotational Shift
(Flexible Timings)
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Jun 2024
Likes
Nothing
Dislikes
I dislike everything about tp
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Top Teleperformance Technical Support Executive Interview Questions
There is nothing likeable in this company. Even you are at your worst please don't join this company. I can't explain my condition but It was very pathetic .
Dislikes
Everthing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Jun 2023
Likes
The company cabs will will drop you 2 hours before the shifts, the cab drivers are rude and misbehaving and the transport team does nothing about it even if you complain .... the managers will try anything to get back at you, nobody is professional, even the employee care is a hoax, they will even hold your salary if they want and escallating on twitter or on email will not help either, they will even extend your notice period if they are facing iteration , every person in the company is unprofessional and rude and dumb .... if you want to make your life hell, then please join this company, especially plot no 398 or 396 ..... otherwise just stay away from them...Read More
Dislikes
Monterary compensation, cab facilities, everybody from the cab driver to the guards and the transport and admin team, the employee care team everyone is rude for no reason , they will treat you like thieves for no reason at all
The working environment is toxic, the managers and supervisors are partial from day one, the WFM team arepartial and will treat you as if you are a butler ..... the people try to harasse female employees, the transport team hands out the phone numbers of female employees to cab drivers just because they dont know how to use the app, the cab drivers often drink and drive and they sometimes misbehave with the female and male employees, if you complain the employee care team does nothing at all, they will say that there has to be many complains about same person to take action on him and the transport team and admin team, especially the guy called jitesh, who will try to demeen you and will pin everything on you instead of taking action on the culprit
If you want to reach to higher management, there is lobbying and you will reach nowhere .... nobody is there in the higher management where you can complain about them...Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Sep 2023
Likes
Just transport and meal facility is an add on but apart from this there is no work and life balance. They never take preference for leaves
Dislikes
Many things are there to dislike so if looking for better career growth do not join TP in any process or despite having extra benefits as well. They lure employees with this only and make the work life balance poor. You will get mentally disturbed
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Oct 2023
Likes
The food and 2way cab
Dislikes
-very slow computer
-cannot access any external sites
-to block incentive , give pointer
-Management do not treat you like human
-ill or not report to office
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Teleperformance.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Technology / IT Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 23 Nov 2023
Likes
Work-Life balance
Work Satisfaction
Skill Development / Learning
* Non-AC cabs(argument by the company- either take a meal or take an AC cab)
* No HR connections resulting in the worst culture and environment.
* 0% involvement in encouraging the employees by the organisation.(Process does but not effective, seems to be a donation).
* 0% improvisation of focus in future building.
* Agents with 0 knowledge can become SUP with some benefits with the SUP where others have to struggle and do not get promoted if they try to blow the whistle and complain about unethical behaviour, they will carry a personal grudge and try to terminate you.
* If you want to resign and say that you have a better opportunity, they will try to terminate/abscond you so that they can save their incentives.
* People working in the company from the beginning know nothing and have a blunt ego with no respect for others.
* No learning in the company, it's just self-exploitation over a period of time.
* If you want to grow, just don't stick here if you are working/want to work here as the employees are non-ambitious.
* Major issue: They don't have BGV and employees with fake documentation also work here smoothly. Imagine, how can they make a good culture, it's simple if the stick for long, they will have a blunt ego with lesser knowledge and experience than expected.
* Transport Admins are very rude and give the cab service as if they are paying for it.
* HINT: The process is on the 1st floor. plot: 398. Those who know they know.
Hope this improves one day....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 18 Sep 2023
Likes
you will get salary on time
Dislikes
work-life balance not good here
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Aug 2023
Likes
Good office
Work Life balance
Leaves
Dislikes
Incentives can be better
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Voice \/ Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jan 2024
Likes
Cab and Food
Dislikes
Work culture, Management
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Application support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 26 Sep 2023
Likes
Good for non technical people
Dislikes
They will take the interview on the basics of networking but the actual work doesn't include 0.1% of networking (this may depend on the process) as it totally the application support.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Aug 2023
Likes
work culture is very good
Dislikes
rotational shifts
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Audit & Control Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 12 Sep 2023
Likes
Vveacnn
Dislikes
Everything this company is management centric not employees they trast their employees as servant and mention themselves elite people who manage businesses. Terrible company to work on.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Technical Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Jan 2023
Likes
There is no progress at all and the company is not in employees favour
Dislikes
There is no progress at all and the company is not in employees favour
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Dec 2023
Likes
Nothing, just unwanted pressure and poor management.
Dislikes
Same as above.
Work Details
Work policy:
That's upto the choice of employees whether they want to work from home or office.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 07 Feb 2023
Likes
Food, Office Environment, Facilities
Dislikes
Employee Management
Work Details
Work policy:
Work from Home provided in some particular cases.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Telecom Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Jul 2023
Likes
Not good a good place to work managers are idiots
Dislikes
Very bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Mar 2023
Likes
Worst
Dislikes
Evertthing is worst
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Teleperformance, Gurgaon / Gurugram Technical Support Executives
Is Teleperformance, Gurgaon / Gurugram a good place to work for Technical Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 40 employee reviews, it's clear that most technical support executives have a below average experience working at Teleperformance, Gurgaon / Gurugram. Salary & Benefits holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Teleperformance, Gurgaon / Gurugram pay their Technical Support Executives well?
According to AmbitionBox reviews, Teleperformance, Gurgaon / Gurugram technical support executives rate their salary and benefits at 2.8 out of 5, based on 40 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance, Gurgaon / Gurugram's technical support executives salaries here and to read reviews specifically about salary and benefits at Teleperformance, Gurgaon / Gurugram for technical support executives, click here.
How is the work culture at Teleperformance, Gurgaon / Gurugram for Technical Support Executives?
Work culture at Teleperformance, Gurgaon / Gurugram for technical support executives is rated 2.7 out of 5 by 40 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Teleperformance, Gurgaon / Gurugram for technical support executives, click here.
How is the job security at Teleperformance, Gurgaon / Gurugram for Technical Support Executives?
Based on 40 reviews on AmbitionBox, Teleperformance, Gurgaon / Gurugram's technical support executives rate job security at 2.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Gurgaon / Gurugram. To read reviews about job security at Teleperformance, Gurgaon / Gurugram for technical support executives, click here.
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