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Teleperformance
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Filter reviews by Teleperformance Team Lead Agra Reviews
Overall Rating
based on 28
reviews
What employees say about Teleperformance?
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Workplace insights
Rotational Shift
65% employees reported
Flexible timing
90% employees reported
No travel
63% employees reported
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Gender based rating
Rated by Women
12 reviews
Rated by Men
16 reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance, Agra Team Leads
Is Teleperformance, Agra a good place to work for Team Leads?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 28 employee reviews, it's clear that most team leads have a positive experience working at Teleperformance, Agra.
Work-life balance holds the highest rating at 4.3, while salary is rated the lowest amongst all factors at 3.3.
Read reviews about
salary
on AmbitionBox.
Does Teleperformance, Agra pay their Team Leads well?
According to AmbitionBox reviews, Teleperformance, Agra team leads rate their salary and benefits at 3.3 out of 5, based on 28 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance, Agra's team leads salaries
here
and to read reviews specifically about salary and benefits at Teleperformance, Agra for team leads,
click here
.
How is the work culture at Teleperformance, Agra for Team Leads?
Work culture at Teleperformance, Agra for team leads is rated 3.9 out of 5 by 28 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Teleperformance, Agra for Team Leads?
Based on 28 reviews on AmbitionBox, Teleperformance, Agra's team leads rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance, Agra.
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Teleperformance Team Lead Reviews by Locations
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10%
more
than the average Team Lead Salary in India
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Retirement benefits
1 total
response
Annual health checkup
1 total
response
Relocation bonus
1 total
response
Mental health wellbeing
1 total
response
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