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Filter reviews by Teleperformance Senior Customer Service Executive Reviews
Overall Rating
based on 678
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
56% employees reported
Rotational Shift
50% employees reported
Flexible timing
63% employees reported
No travel
69% employees reported
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Gender based rating
Rated by Women
250 reviews
Rated by Men
393 reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance's Senior Customer Service Executives
Is Teleperformance a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 678 employee reviews, it's clear that most senior customer service executives have an average experience working at Teleperformance.
Company culture holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.9.
Read reviews about
company culture
and
career growth
on AmbitionBox.
Does Teleperformance pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Teleperformance senior customer service executives rate their salary and benefits at 3.2 out of 5, based on 678 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's senior customer service executives salaries
here
and to read reviews specifically about salary and benefits at Teleperformance for senior customer service executives,
click here
.
How is the work culture at Teleperformance for Senior Customer Service Executives?
Work culture at Teleperformance for senior customer service executives is rated 3.2 out of 5 by 678 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Teleperformance for senior customer service executives,
click here
.
How is the job security at Teleperformance for Senior Customer Service Executives?
Based on 678 reviews on AmbitionBox, Teleperformance's senior customer service executives rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for senior customer service executives,
click here
.
Is work from home available to Senior Customer Service Executives at Teleperformance?
According to AmbitionBox, 33% of Teleperformance's senior customer service executives work from home permanently, 56% work from the office, and 11% follow a hybrid model, based on 67 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
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Teleperformance Senior Customer Service Executive Reviews by Locations
- Teleperformance Senior Customer Service Executive Chennai Reviews
- Teleperformance Senior Customer Service Executive Mumbai Reviews
- Teleperformance Senior Customer Service Executive Gurgaon / Gurugram Reviews
- Teleperformance Senior Customer Service Executive Thane Reviews
- Teleperformance Senior Customer Service Executive New Delhi Reviews
- Teleperformance Senior Customer Service Executive Indore Reviews
- Teleperformance Senior Customer Service Executive Jaipur Reviews
- Teleperformance Senior Customer Service Executive Ambattur Reviews
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Office cab/shuttle
31 total
responses
International/On-site exposure
3 total
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Free meal
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Health insurance
10 total
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