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Teleperformance

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based on 27.3k Reviews

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Teleperformance Customer Service Associate Mira Bhayandar Reviews

based on 16 reviews

Updated 31 May, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.4

Job Security

3.3

Company culture

3.3

Work-Life balance

2.9

Work Satisfaction

2.9

Salary & Benefits

2.8

Promotions/Appraisal

16 reviews found

Sort by: Popular

Customer Service Associate in Mira Bhayandar

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 31 May 2024

Likes

Work experience Work environment skills and knowledge enhancement

Dislikes

Poor management and loss of appraisal policy

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mira Bhayandar

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 18 Aug 2023

Likes

It was overall good:)

Dislikes

Na

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mira Bhayandar

Full Time

·

Icici bank fastag Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Sep 2022

Likes

Environment

Dislikes

From opinion nothing is dislike thing.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Mira Bhayandar

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Sep 2023

Likes

Everything was fantastic at the place

Dislikes

Nothing to complaint about the organisation

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mira Bhayandar

Marketing Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 27 Oct 2021

Likes

The only thing I like was convenient for travelling as it was near my house.

Dislikes

Favouritism is at next level, Scores and performance never matters. Leaves are not granted easily, even if it is granted, management will make you feel like they are doing favour or giving salary from their pocket. Force you to overtime or in odd shift.

Work Details

Worst and Toxic. Mentally harrassment is at peak.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employer’s Response

Please visit http://bit.ly/TPHR-newform to share the details of your concern. Thank you!

Customer Service Associate in Mira Bhayandar

Asian paints and utec Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 02 Jun 2022

Likes

Nothing

Dislikes

Work culture, favouritism no proper environment

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mira Bhayandar

Asian paints Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 15 Mar 2021

Likes

Overall TPM is good , but TL are not respecting agent . They are shouting to agent and harassing to agent .

Dislikes

Overall TPM is good. but Team leader are not respecting agent . They are shouting to agent and harassing to agent. No one is supporting the agent instead of supporting agent they are arguing with agent.

Work Details

Bad experience ,working since 2 yrs

Work days: Monday to Saturday (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Customer Service Associate in Mira Bhayandar

Customer Service Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 08 May 2021

Likes

There is nothing in this company to like .

Dislikes

I feel like they only use your skill . And never give a chance to grow up .

Work Details

Nothing to say about this .

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Associate in Mira Bhayandar

west zone Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 May 2021

Likes

Good n friendly tl n employee..

Dislikes

nothng as such

Work Details

nice

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Associate in Mira Bhayandar

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 May 2021

Likes

All is good this company I like to say

Dislikes

No all is good

Work Details

Very good

Work days: Alternate Saturday off (Strict Timings)

Customer Service Associate in Mira Bhayandar

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 29 Jul 2019

Likes

Salary is come on time

Dislikes

Sr.person is not helpful

Work Details

Nice

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mira Bhayandar

Asian paints Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 07 Nov 2019

Likes

Teammates

Dislikes

Work life balance

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mira Bhayandar

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 12 Dec 2018

Likes

The work environment is very good there,colleagues were very co operative..

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Customer Service Associate in Mira Bhayandar

CSA Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 08 Aug 2017

Likes

Salary on time

Dislikes

Need work on twam leader and SME's behaviour and also need to learn how to talk your workers

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing else

Customer Service Associate in Mira Bhayandar

complaints Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 03 Jun 2018

Likes

Team leaders are co-oprative and we havr a good learning experiancr here appraisal opportunity are not much

Dislikes

good working environment

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mira Bhayandar

Full Time

·

Airline Services Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 25 Feb 2024

Likes

NA

Dislikes

About the Employees

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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Teleperformance Mira Bhayandar Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 50% of empl...Read more

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Teleperformance Customer Service Associate Mira Bhayandar Reviews

Gender Based Ratings for Teleperformance Customer Service Associate Mira Bhayandar

based on 13 reviews

Rated 3.5 for Skill Development and 3.4 for Job Security

Rated 4.0 for Company Culture and 3.8 for Skill Development

Working Days for Teleperformance Customer Service Associate Mira Bhayandar

based on 16 reviews

Monday to Saturday

50%

Rotational Shift

43%

Alternate Saturday off

7%

Work Timings for Teleperformance Customer Service Associate Mira Bhayandar

based on 16 reviews

Flexible timing

Strict (10am - 7pm)

Strict (4pm - 1am)

53%

19%

9%

19% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Associate Mira Bhayandar

based on 16 reviews

Day shift

Night shift

80%

20%

Business Travel for Teleperformance Customer Service Associate Mira Bhayandar

based on 16 reviews

No travel

71%

Within city

29%

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