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3.9

based on 27.1k Reviews

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Teleperformance Customer Service Agent Reviews

based on 46 reviews
Updated 1 Jun, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.2

Job Security

3.0

Work-Life balance

2.9

Salary & Benefits

2.9

Skill development

2.9

Company culture

2.8

Promotions/Appraisal

2.7

Work Satisfaction

Top Mentions in Teleperformance Customer Service Agent Reviews

46 reviews found

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People also ask about Teleperformance's Customer Service Agents

Is Teleperformance a good place to work for Customer Service Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 46 employee reviews, it's clear that most customer service agents have an average experience working at Teleperformance. Job Security holds the highest rating at 3.2, while work satisfaction is rated the lowest amongst all factors at 2.7. Read reviews about job security and work satisfaction on AmbitionBox.
Does Teleperformance pay their Customer Service Agents well?
According to AmbitionBox reviews, Teleperformance customer service agents rate their salary and benefits at 2.9 out of 5, based on 46 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance's customer service agents salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer service agents, click here.
How is the work culture at Teleperformance for Customer Service Agents?
Work culture at Teleperformance for customer service agents is rated 2.9 out of 5 by 46 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Teleperformance for customer service agents, click here.
How is the job security at Teleperformance for Customer Service Agents?
Based on 46 reviews on AmbitionBox, Teleperformance's customer service agents rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Teleperformance for customer service agents, click here.

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Gender Based Ratings for Teleperformance Customer Service Agent

based on 43 reviews
3.7
Rated by 20 Women

Rated 3.6 for Job Security and 3.5 for Work-Life Balance

women
3.1
Rated by 23 Men

Rated 3.0 for Job Security and 2.9 for Work-Life Balance

men

Working Days for Teleperformance Customer Service Agent

based on 46 reviews
Rotational Shift
43%
Monday to Saturday
31%
Other
11%
Monday to Friday
9%
Alternate Saturday off
6%

Work Timings for Teleperformance Customer Service Agent

based on 46 reviews
Flexible timing
Strict (9am - 7pm)
Strict (10am - 7pm)
34%
9%
9%
48% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Agent

based on 46 reviews
Day shift
Night shift
68%
32%

Business Travel for Teleperformance Customer Service Agent

based on 46 reviews
No travel
84%
Within city
16%
Teleperformance Customer Service Agent Salary
based on 95 salaries
₹1 L/yr - ₹5 L/yr
13% less than the average Customer Service Agent Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
3 total responses
+1 more benefit
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