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Teleperformance

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based on 27.1k Reviews

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Teleperformance Customer Service Agent Gurgaon / Gurugram Reviews

based on 11 reviews

Updated 19 Oct, 2023

Overall Rating

3.0/5

How AmbitionBox ratings work?

Category Ratings

2.8

Salary & Benefits

2.6

Company culture

2.6

Promotions/Appraisal

2.5

Job Security

2.4

Work-Life balance

2.4

Skill development

2.3

Work Satisfaction

11 reviews found

Sort by: Popular

Customer Service Agent in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 19 Oct 2023

Likes

Good invironment

Dislikes

Behaviour with employees

Work Details

Work timings: Strict Timings

Customer Service Agent in Gurgaon / Gurugram

Full Time

·

Pre bording Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Dec 2022

Likes

I like about majorel are as follows the environment, the surroundings,the discipline

Dislikes

Na

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Agent in Gurgaon / Gurugram

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 26 Jan 2023

Likes

Noting specific good incentive creiteria

Dislikes

Job hours

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Agent in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 16 Jul 2020

Likes

Teleperformance is a amazing company.and there employees nature is also good.

Dislikes

Na

Work Details

Little bit difficult and many more time its comforting

Work days: Monday to Friday (Strict Timings)

Customer Service Agent in Gurgaon / Gurugram

Back End Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 29 Oct 2022

Likes

Work Environment is very good with friendly colleagues and supporting Seniors. For freshers, it is a very option to get an experience in international process. There is also a less work pressure.

Dislikes

Everything is good except salary.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Agent in Gurgaon / Gurugram

Business Process Outsourcing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Aug 2022

Likes

Likes is that salary is always on time(except last time, they delayed) Majorel try not to remove their employees rather they shift them from one process to another as per their wish.

Dislikes

No appraisal No promotion Poor management Toxic environment Majorel don't listen to their employees Decrease head count and don't give proper explanation. Lobbying is too much.

Work Details

Work policy: It depends on process

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Agent in Gurgaon / Gurugram

Retail & B2C Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 15 May 2021

Likes

Nothing. Total waste of time

Dislikes

Short and crisp, if you are an agent, you will be that forever. They will not let anyone grow. They will eat your performance bonus and will tell they have sent an email and will get performance incentive next month and will never get it. No one will listen to your problems.

Work Details

Totally pathetic. Never work with these kind of people.

Work days: Rotational Shift (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Customer Service Agent in Gurgaon / Gurugram

Accounting & Taxation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Aug 2020

Likes

In this company any body don't want to take responsibility. I regined in 1st March but still my fnf is pending. I really fed up with this company

Dislikes

I regined in March month but my fnf is not done by company

Work Details

Work days: Alternate Saturday off

Discover interview dos and don'ts from real experiences

Customer Service Agent in Gurgaon / Gurugram

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 Oct 2020

Likes

Nothing

Dislikes

Worst

Customer Service Agent in Gurgaon / Gurugram

Customer service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 30 Oct 2018

Likes

Worst company ever and HR team is so bad

Dislikes

HR team is bad... Pooja HR of Cpp services.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Agent in Gurgaon / Gurugram

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 13 Nov 2018

Likes

The carrier growth is good

Dislikes

The company offers small packages compared to market competition and very cheap cab facilities

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Teleperformance Customer Service Agent Reviews by Locations

Teleperformance Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 49% of empl...Read more

Home >
Reviews >
Teleperformance Reviews >
Teleperformance Customer Service Agent Gurgaon / Gurugram Reviews

Gender Based Ratings for Teleperformance Customer Service Agent Gurgaon / Gurugram

based on 10 reviews

Rated 4.0 for Company Culture and 3.8 for Salary & Benefits

Rated 2.5 for Job Security and 2.5 for Career Growth

Working Days for Teleperformance Customer Service Agent Gurgaon / Gurugram

based on 11 reviews

Rotational Shift

49%

Monday to Saturday

25%

Alternate Saturday off

13%

Monday to Friday

13%

Work Timings for Teleperformance Customer Service Agent Gurgaon / Gurugram

based on 11 reviews

Flexible timing

Strict (12pm - 12am)

Strict (10am - 7pm)

38%

13%

13%

36% employees reported other strict timings

Shift Timings for Teleperformance Customer Service Agent Gurgaon / Gurugram

based on 11 reviews

Day shift

Night shift

60%

40%

Business Travel for Teleperformance Customer Service Agent Gurgaon / Gurugram

based on 11 reviews

No travel

75%

Within city

25%

Teleperformance Customer Service Agent Salaries in Gurgaon / Gurugram

based on 7 salaries

₹1.5 L/yr - ₹2.5 L/yr

At par with the average Customer Service Agent Salary in India

View more details

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