Tech Mahindra is rated
3.6 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.6 out of 5 stars on
AmbitionBox, based on 18 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Tech Mahindra Customer Relation Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Till mid of everything was perfect..would say was looking to stay for atleast 10 years with the organisation...but now things have changed management is no longer supportive...there is no job security
Work Details
It's an hectic work life..having shift hours of 9 hours 30 mins where other organisations with more benifits offer 9hrs shift.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relation Executive in
Mumbai
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 May 2021
Likes
Working environment is amazing and flexible shift timings
Most amazing company to work for. Our management has made things very smooth and easy for us to work even in these tough times.
Dislikes
Nothing at all apart from comms as we live in a greedy world.
Work Details
So far so good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relation Executive in
Mumbai
Full Time
·
BD / Pre Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 10 May 2018
Likes
The workspace is too good. They offered music on the floor with individual speakers which motivates you to work efficiently with fun. Also team leaders are very supportive in each and every term. Way of training is awesome but shorter in time however if you are experienced then you can manage that.
Dislikes
DAP- which is displinery action plan, when you perform good they target you and monitor all your chats to eat all your incentives. Howere there is too much partiality where managers and their quality team supports some advisors (girls only) in their quality errors. There are some campaigns like international trip, if you've got any DAP then you can not go to that trip, however one of my ex colleague(girl) got DAP but still she went to that trip. Also currently there is another trip going on maybe in next 2 months, another top advisor (one of favourite girl of floor) got DAP she convince managers to remove that DAP parameter from international trip and they did. such a wow thing. Honest review to tech Mahindra stop partiality also we are humans. We understand that quality is important but we are humans you can do at least one mistake in 1000 chats. But that does not mean you take all incentives. It will be better if you set some deduction. But take all the incentives doesnt make any sense. To be honest they only give DAP to the one who is performing. They do not give any DAP to their favourite one's. Favourite people got DAP only by the different department not from the same quality team. Hr team is very very supportive to management, they will not take your side at all. Lol.
Also there was one instance where we need to pitch one particular thing on particular chat and the management made that thing as a parameter for incentives however the favourite advisors (girls) pitch that thing on every chat where there is no need that was unethical practice. We monitored that chats and got to know this. So we highlighted that thing to team leader and he had words with Ops manager you know what ops manager respond- "usko itna time kaise mila dusro k chats audit krne ka Jara uska chats dekho Kai unethical practice to nai KR ra"
Such a mind blowing answer by that manager. Later on we stopped auditing and I left Job
i hope this review will reach to HR and they will take actions....Read More
Work Details
Okay
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relation Executive in
Mumbai
malad Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 07 Jan 2022
Likes
If you just want to work with Big Named company and earn some money with expectations of growth that techM is the right place.
Dislikes
Theres nothing to like too much of politics no work ethics.. everyone there is selfish no one cares about others.. they are only bothered about there money...and always a pressuring situation with salary equivalent to penny.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Relation Executive in
Pune
Retention Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Mar 2022
Likes
Work Environment
Dislikes
None
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Relation Executive in
Mumbai
Customer service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 31 Aug 2021
Likes
Nothing
Dislikes
There is no job security. They hire you for 1 department and then transfers you to another department. And then they expect you to perform without proper training else they put you on action plan. If you don't imporve they'll ask you to leave organization
Work Details
Work timings: Strict Timings
You are reading trusted reviews. Keep reading to find out more about
Tech Mahindra.
Customer Relation Executive in
Chennai ambathoor
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Jul 2021
Likes
Good work environment and culture. Very supportive team leaders and the management is transparent. Company policies are good and they give good salary.
Work Details
The job is quite interesting. very supportive training section. Friendly atmosphere. Good team work.l like Tech Mahindra.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Relation Executive in
Pune
postpay Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jun 2019
Likes
Growth opportunity is high!
Dislikes
...
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Relation Executive in
Mumbai
Assurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 May 2018
Likes
Its a Family ❤️
Dislikes
Nothing as such
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Customer Relation Executive in
Mumbai
Renewals Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 29 May 2018
Likes
Money
Dislikes
Job security..
Work Details
Hectic
Work days: Rotational Shift
(Flexible Timings)
Customer Relation Executive in
Pune
EServices Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Sep 2018
Likes
Hi Mayur,
I trust your doing well.
Let's start from answering your question. Tech Mahindra is so far the best place I've worked with. That is the place where you want to reach on the top of My. Everest and 1000 people would support you. If you're a performance oriented guy. The company would exceed your expectations. If you want to earn money, fame, name walk in at Tech M, show what you can do and they'll make sure you get more than what you expect in terms of Money, mental peace and work environment.
I wish all the best to the next Gen stepping in....Read More
Dislikes
Management, but it's been replaced so no complaints
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relation Executive in
Pune
retention Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Oct 2018
Dislikes
forget ya life.....managment plays off well nothing to help ...its just pathetic if u need a brand then go ...else no benefit
Work Details
retentions ...customer wants to cancel the contract with genuine reasons but you have to irritate the customer.....team leader are unjust they will pressurize you to hell
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relation Executive in
Malad
Customer service Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Sep 2022
Likes
Nice management
Dislikes
All good nothing to dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relation Executive in
Mumbai
Administration Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Jul 2018
Likes
Not so Gud experience
Dislikes
No job security at all
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Tech Mahindra's Customer Relation Executives
Is Tech Mahindra a good place to work for Customer Relation Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 18 employee reviews, it's clear that most customer relation executives have an average experience working at Tech Mahindra. Skill development holds the highest rating at 3.4, while work-life balance is rated the lowest amongst all factors at 2.9. Read reviews about skill development and work-life balance on AmbitionBox.
Does Tech Mahindra pay their Customer Relation Executives well?
According to AmbitionBox reviews, Tech Mahindra customer relation executives rate their salary and benefits at 3.3 out of 5, based on 18 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's customer relation executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer relation executives, click here.
How is the work culture at Tech Mahindra for Customer Relation Executives?
Work culture at Tech Mahindra for customer relation executives is rated 3.3 out of 5 by 18 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for customer relation executives, click here.
How is the job security at Tech Mahindra for Customer Relation Executives?
Based on 18 reviews on AmbitionBox, Tech Mahindra's customer relation executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra for customer relation executives, click here.
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