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I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package?
What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?
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Is Sykes Business Services Of India a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 694 employee reviews, it's clear that most employees have an average experience working at Sykes Business Services Of India. Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about skill development and career growth on AmbitionBox.
How does Sykes Business Services Of India’s employee rating compare to the industry average?
Sykes Business Services Of India's employee rating of 3.4 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that Sykes Business Services Of India faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Sykes Business Services Of India performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Sykes Business Services Of India pay their employees well?
According to AmbitionBox reviews, Sykes Business Services Of India employees rate their salary and benefits at 3.1 out of 5, based on 694 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Sykes Business Services Of India salaries here and to read reviews specifically about salary and benefits at Sykes Business Services Of India, click here.
How is the work culture at Sykes Business Services Of India?
Work culture at Sykes Business Services Of India is rated 3.2 out of 5 by 694 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Sykes Business Services Of India, click here.
How is the job security at Sykes Business Services Of India?
Based on 694 reviews on AmbitionBox, Sykes Business Services Of India employees rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Sykes Business Services Of India, click here.
Is work from home available at Sykes Business Services Of India?
According to AmbitionBox, 4% of Sykes Business Services Of India employees work from home permanently, 78% work from the office, and 18% follow a hybrid model, based on 27 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Sykes Business Services Of India, click here.
How do I get a job at Sykes Business Services Of India?
To get a job at Sykes Business Services Of India, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Sykes Business Services Of India interview questions and practice your responses to prepare thoroughly.
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Sykes Business Services Of India Reviews by Locations
Sykes Business Services Of India Reviews by Designations
- Sykes Business Services Of India Customer Service Representative Reviews
- Sykes Business Services Of India Senior Customer Service Representative Reviews
- Sykes Business Services Of India Customer Service Executive Reviews
- Sykes Business Services Of India Customer Service Associate Reviews
- Sykes Business Services Of India Customer Care Executive Reviews
- Sykes Business Services Of India Customer Support Executive Reviews
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Work Policy at Sykes Business Services Of India
i
Workplace policy may vary based on Department, Designation and
Location.
based on 27 reviews in last 6 months
Work from office
78%
Hybrid
18%
3 days/week from office
8%
Other hybrid work policies
7%
2 days/week from office
3%
Permanent work from home
4%
Gender Based Ratings at Sykes Business Services Of India
based on 611 reviews
Rated by 196
Women
Rated by 415
Men
Working Days at Sykes Business Services Of India
based on 694 reviews
Rotational Shift
53%
Monday to Friday
36%
Monday to Saturday
7%
Other
3%
Alternate Saturday off
1%
Work Timings at Sykes Business Services Of India
based on 694 reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (10am - 7pm)
62%
4%
4%
30% employees reported other strict timings
Shift Timings at Sykes Business Services Of India
based on 694 reviews
Day shift
Night shift
57%
43%
Business Travel at Sykes Business Services Of India
based on 694 reviews
No travel
53%
Within city
38%
International travel
5%
Within country
4%
|
Customer Service Representative
328
salaries
|  ₹1.2 L/yr - ₹4 L/yr |
|
Customer Service Executive
257
salaries
| ₹1.5 L/yr - ₹4.2 L/yr |
|
Senior Customer Service Representative
161
salaries
| ₹2.5 L/yr - ₹4.5 L/yr |
|
Customer Service Associate
104
salaries
| ₹1.6 L/yr - ₹3.8 L/yr |
|
Customer Support Executive
95
salaries
| ₹2 L/yr - ₹4 L/yr |
Explore more salaries
Office cab/shuttle
113 total
responses
Free meal
85 total
responses
International/On-site exposure
15 total
responses
Retirement benefits
1 total
response
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