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Serco

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4.5

based on 811 Reviews

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Serco Senior Customer Service Associate Reviews

Updated 31 Aug, 2019
Overall Rating
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2.6/5
based on 6 reviews

Rating distribution

Category Ratings

3.4

Company culture

3.3

Job security

3.2

Work-life balance

2.6

Salary

2.6

Skill development

2.6

Work satisfaction

1.8

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What employees say about Serco?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

Flexible timing

50% employees reported

Within city

Within city

33% employees reported

View more detailed insights

Gender based rating

2.2
female

Rated by Women

3 reviews

4.5
male

Rated by Men

2 reviews

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6 reviews found

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Career Growth
1w (edited)
a transformation expert phd corporate strategy professional
What are the biggest lessons you have learned in the corporate world?
_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.
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People also ask about Serco's Senior Customer Service Associates

How is Serco to work for?
Serco is rated 2.6 out of 5, based on 6 reviews by employees on AmbitionBox. Serco is known for Company culture which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 1.8 and can be improved. To know first hand how it is like to work at Serco read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Serco?
According to AmbitionBox ratings, Serco employees rate its salary and benefits as 2.6 out of 5. You can know more about Serco Salaries at AmbitionBox
How is the work culture at Serco?
Work culture is rated 3.4 at Serco by 6 employees. While job security is rated 3.3 and work-life balance is rated 3.2 at Serco. Read detailed reviews by employees of Serco on AmbitionBox.

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Serco Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 50% employees reported the work... timings at Serco as Flexible timing. Read more
Employee Benefits for Serco Senior Customer Service Associate
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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