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Filter reviews by Serco Customer Support Associate Reviews
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4 reviews found
Customer Support Associate in Lucknow
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Teamwork was best
Dislikes
Target not good
- Job security - Poor
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Customer Support Associate in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like about serco. Complete infrastructure is corrupted by a** licking pests. Team leaders, managers, HR team don't give a damn about working environment. And if you are looking for appraisal or promotion then you have to be someone's pet.
Dislikes
Poor quality of work. It is more like a government office where you need to go round and round for getting a single task done. And once you left the company forget about your pending salary and pf funds.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Customer Support Associate in Bangalore / Bengaluru
Customer support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The training is good and company is also good.
Dislikes
The management is completely local and do not cooperate with the employess. The management are not helpful to employees. The work environment is worst.
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
I was working as customer support executive but we were not getting any benefits nor requested off's. Also, we were forced to do evening shift for all boys and morning shift to girls. Lot of partiality with terms of policy and work.
Work days:Â Alternate Saturday off (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Customer Support Associate in Bangalore / Bengaluru
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Working nature
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Similar Designation Reviews
Customer Service Associate in Agra
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Awesome company đź‘Ť
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No regions for dislike
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Customer Service Associate in Lucknow
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Service is also very good this company.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No issues
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Senior Customer Service Executive in Chennai
Full Time
Senior costumer service executive Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent company, my own problem that's why resign.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Customer Care Executive in Guwahati
Full Time
BPO Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its a well build-ed organisation to work with
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The Salary Amount
Work Details
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Customer Care Executive in Kolkata
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supportive team
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Company name changed that I don't know
Work Details
Work policy: 2 days/week from office
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Customer Service Executive in Mumbai
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's the best place to work unless 1 has to adjust a little everywhere. The support system is just amazing.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days:Â Rotational Shift
Customer Service Executive in Mohali
Full Time
DHL process Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
H.R mangement is very nice.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
- Promotions - Poor
Senior Customer Service Executive in Ambattur
Full Time
Banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible shift
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Less salary
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Customer Service Executive in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
getting good opportunities for job career development
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
job vacancy looking
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was fun working at Serco. Because of the environment staff TL Managers... It was all perfect.
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Rotational Shifts
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Other Serco Reviews
Facility Executive - Technical in Abu Dhabi
Full Time
Occupational Health & Safety Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best company ever
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
South management
Work Details
Work days:Â Alternate Saturday off (Flexible Timings)
Work related travel:Â This is a desk job.
C.S.A in Mumbai
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Politicization on mid level persons hampers the growth level of company, specially in my case my career is hampered by middle management person.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Only due to middle management , i have to dislike it, this is like the saying- One bad person should disrupt the whole communities impression,
Work Details
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Assistant CSE Professor in Gonda
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes very good
- Salary - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Bad work
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Technician in Dubai
Full Time
Engineering and maintenance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work environment is very good. Management and HR policies is good for the employee. Chances for Career growth for the employee applying in international vacancies.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Thi is not the bad thing I say need to improve that the management level should meet the field level technician at least one or three months to take the review of the work environment.
Work Details
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Worker in Dubai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
it is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing bad
Work Details
Work days:Â Monday to Saturday (Flexible Timings)
Work related travel:Â This is a desk job.
Hvac Team Leader in Dubai
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary, working cultural, Accommodation, safety And yearly Air ticket leave 30 days in year.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Force to do Overtime
Work Details
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Software Developer in New Delhi
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Demo demos demo
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Demo demonstrates
Work Details
Work timings:Â Strict Timings
Customer Service Agent in Dubai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just the fact that I have customer service visa.
Dislikes
Favoritism, workload, less pay, job insecurity, slavery
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings:Â Strict Timings
Work related travel:Â This job involves Travel Within City.
Training Manager in Mumbai
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Growth Opportunities
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Lack of Support
Work Details
Work days:Â Monday to Friday (Flexible Timings)
C.S.A in Mumbai
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Process and work culture
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salary provided in domestic process are very less
- Salary - Poor
- Job security - Bad
Work Details
Work days:Â Monday to Saturday
Work related travel:Â This is a desk job.
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Serco Reviews by Designations
- Serco Customer Service Associate Reviews
- Serco Customer Service Executive Reviews
- Serco Customer Care Executive Reviews
- Serco Senior Customer Service Executive Reviews
- Serco C.S.A Reviews
- Serco Team Lead Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you.- Home >
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