AmbitionBox
Reviews
Rating distribution
Category Ratings
Skill development
Promotions
Salary
Work satisfaction
Work-life balance
Job security
Company culture
Insights from employee reviews on AmbitionBox
67% employees reported
40% employees reported
View more detailed insights
3 reviews
1 reviews
Jobseekers also viewed
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
i got knowledge in BPO field
salary is not good
As A customer care excutive
Work days: Monday to Saturday (Strict Timings)
BPO Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Job security was good
Bad culture
Cool
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer service representative Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Teammate is very good he always support to me regards any job related query,job security is also very nice ,serco company is very he gave the salary on time every month on 1st, company also gives good opportunity n he also given the appraisal every years with good amount travel facility pick up n drop is also on time every 5 to 10 min ,no any politic between employee or manager or team leader also,I learn much more about the company or how to talk with customer n how to handle the customer query, environment is also fantastic no any problem with environment, innovation is nice , work life is balance no any doubt regards work i m also lucky work with serco company he gives better prospect n gives good salary package, thanks to all who connect with serco company,,,,...Read More
Work days: Monday to Saturday (Strict Timings)
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
A professional Environment, Salary on time.
nothing
Exciting
Work days: Monday to Saturday
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Specially environment of serco and team work and colleagues.
Night shift
Boring
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
overallgood culture
i had a very good team mate and manager and leader too was good
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Awesome company 👍
No regions for dislike
Work days: Monday to Saturday (Strict Timings)
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Service is also very good this company.
No issues
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Teamwork was best
Target not good
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Senior costumer service executive Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Excellent company, my own problem that's why resign.
Work days: Monday to Friday (Flexible Timings)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
There is nothing to like about serco. Complete infrastructure is corrupted by a** licking pests. Team leaders, managers, HR team don't give a damn about working environment. And if you are looking for appraisal or promotion then you have to be someone's pet.
Poor quality of work. It is more like a government office where you need to go round and round for getting a single task done. And once you left the company forget about your pending salary and pf funds.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
BPO Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Its a well build-ed organisation to work with
The Salary Amount
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Supportive team
Company name changed that I don't know
Work policy: 2 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
It's the best place to work unless 1 has to adjust a little everywhere. The support system is just amazing.
Nothing
Work days: Rotational Shift
Full Time
DHL process Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
H.R mangement is very nice.
Nothing
Full Time
Banking Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Flexible shift
Less salary
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Occupational Health & Safety Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Best company ever
South management
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Politicization on mid level persons hampers the growth level of company, specially in my case my career is hampered by middle management person.
Only due to middle management , i have to dislike it, this is like the saying- One bad person should disrupt the whole communities impression,
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Yes very good
Bad work
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Engineering and maintenance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
The work environment is very good. Management and HR policies is good for the employee. Chances for Career growth for the employee applying in international vacancies.
Thi is not the bad thing I say need to improve that the management level should meet the field level technician at least one or three months to take the review of the work environment.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
it is good
nothing bad
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Salary, working cultural, Accommodation, safety And yearly Air ticket leave 30 days in year.
Force to do Overtime
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Demo demos demo
Demo demonstrates
Work timings: Strict Timings
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Just the fact that I have customer service visa.
Favoritism, workload, less pay, job insecurity, slavery
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Growth Opportunities
Lack of Support
Work days: Monday to Friday (Flexible Timings)
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Process and work culture
Salary provided in domestic process are very less
Work days: Monday to Saturday
Work related travel: This is a desk job.
Claim your company page and respond to reviews as an employer.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 67% of employees reported the working days... at Serco as Monday to Saturday. 60% employees reported the work timings at Serco as Strict timing. Read moreAccenture
Wipro
Infosys
TCS