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IntouchCX
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1 review found
Support Agent in Hyderabad / Secunderabad (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Having a good and supportive team.
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Good
Dislikes
Week offs will change to often. Can't balance your work-life
- Salary - Poor
- Work-life balance - Bad
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Supervisor in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
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Skill development
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Likes
No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.
- Work-life balance - Good
Dislikes
No proper salary hikes/ appraisal's will be given or rated as per the performance/ process. Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors. Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.
- Salary - Bad
- Job security - Poor
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
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Skill development
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Likes
You will get the promotion quickly if you are a performer and you should have a great bonding with the managers
- Promotions - Excellent
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Work life balance is worst, Nothing to learn only work like robot
- Salary - Poor
- Company culture - Poor
Work Details
Work policy: After 3 months you will get wfh for 6 months
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Operations Manager in Bangalore Rural
Full Time
Operations Support Department
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Skill development
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Likes
Management sucks
- Salary - Good
Dislikes
Management sucks no support from the HR team nor from the upper management they just let people go without any support no sick leave policies and severance offered.
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Manager in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Process was good not people
Dislikes
Work culture is toxic no sick leave policies
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Team Lead in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Likes
Everything is good at IntouchCX but only the salary inrement is low
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
N/A
Operations Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Brand and Managament
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Cheap internal politics
Work Details
Work policy: Scenario based
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Exposure to various aspects of operations
Dislikes
Ability to improve based on feedback
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Likes
Worst organization, work policies, worst leadership
Dislikes
Everything
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Every thing is verygood
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as of now it
Work Details
Work days: Rotational Shift (Strict Timings)
Team Lead in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I liked my process and working with clients
Dislikes
Less salary and appraisal. When you ask to raise, it is not considered even when you work so hard.
- Salary - Poor
- Promotions - Poor
Other IntouchCX Reviews
Customer Care Executive in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company is offering good salary with cab.
- Salary - Excellent
- Skill development - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.
- Job security - Bad
Executive in Bangalore / Bengaluru
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
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Skill development
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Likes
this is the number 1 third class Behaviour people, they know to call for interview and wait for whole day and the stupid operations manager such an uneducated people they are, they only do not know how to be professional and they are conducting interview.. such a shameless company with shameless people.. i tell people never step into this company and waste your time i think we need to complain this to labor court for sure.....Read More
Dislikes
Totally waste company with uneducated and unprofessional people...
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work related travel: This is a desk job.
E Support Officer in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break No Rest for employee 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else
- Work satisfaction - Poor
- Company culture - Poor
Customer Care Executive in Hyderabad / Secunderabad
Full Time
Customer Success Department
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Category Ratings
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Skill development
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Likes
Here HR department is cool, you can work with fake experience, give them some money. I made several complaints but of no use.
Dislikes
Never seen HR department so lazy, they don't take any actions against illegal activities. Maybe they are incompetent for the job.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Team Leader in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Top management here are poison. they don't value talent they have their own perception and they keep on believing that.
- Salary - Good
Dislikes
Top Management here are poison. They don't value talent they have their own perception and they keep on believeing that.
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
E Support Officer in Hyderabad / Secunderabad
Full Time
Other Department
Overall Rating
Category Ratings
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Skill development
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Likes
Nothing much about intouch except cab facility
Dislikes
Strict break timings No consecutive weekoffs Main aim to reach sales targets They don't inform in training and interview but their motto is sales Work pressure No life balance ghost shifts
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior E Support Officer in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Salary on time ( even I laughed while writing this but I think it's serious)
Dislikes
If you think this situation cannot get even worse, the company will take it as a challenge! Split weekoffs - 6th day incentives are chump change Need to change company name as PIP 247 they can remove you with in 2-4 weeks or less If needed when January starts Use and throw. No human values
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: With reason you can get Work from home.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior E Support Officer in Hyderabad / Secunderabad
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Nothing here no proper working culture
Dislikes
Work culture No time management No wellness No friendly connections No breaks No proper communication tools Poor infrastructure Poor management tools and quality tools
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Service Delivery Manager in Bangalore / Bengaluru
Full Time
Service Delivery Department
Overall Rating
Category Ratings
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Skill development
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Likes
It’s Peaceful To Work, The Boss Is Very Kind And Joyful So, It’s Really Good!
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The Dislikes I Would Say The Working From Office Because The Office Is Really Far From My Place So Hopefully The Give Cabs From Routematic But Still It’s A Headache To Go Up And Down From My Place.
Work Details
Work policy: First When I Joined It Was Work From Home, After Couple Of Months They Said To Work From Office Permanently.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Assignment Manager in Hyderabad / Secunderabad
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
One of the best place I have worked. I love the work culture and environment of the company very much. Managers were always very encouraging and cooperative.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Here are some elements of the previous role you can discuss: A role that isn't challenging you anymore. A reason you feel stagnant in your current position
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
- HQ - Winnipeg, Manitoba, Canada
- BPO
- 1k-5k Employees (India)
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