IntouchCX Service Desk Analyst Reviews

Likes

There is nothing which I like in intouchcx, because of intouchcx my life and my health has ruined, too much stress, work pressure, favouritism, politics in the process, I worked for 1.5 years in intouchcx in this duration of time, i got several diseases because of stress, work pressure, no breaks, 5 hours we use to sit in one place,much more, acoording to me please do not join companies like intouchcx where employees treated as dogs....Read More

Dislikes

I recommend not to join intouchcx if your body does not accept all this kind of stress

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Wrost office and I do not recommended to next emplyes to work in this office their is no job guarantee and evary week they will remove most of the emolyes by silly things and they will give importance to only selected members

Dislikes

Bad company and not good for best hard working people

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Like every other workplace met a few friendly and encouraging team member.

Dislikes

The company is not at all employee friendly with the worst culture. The hr team and higher management participates in all the event organised by them and they are only part of it. Appreciation and recognition does not reach to the frontline. Once you are promoted, they will make you cry to documents in written. No flexibility to work with everything micromanaged. No consideration to factors like health and family. You are expected to work on weekend without any extra numeration....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No job security at all...

Dislikes

It's waste to discuss... No job security at all even if most tenure with skill... Only good cops who surround the boss table will have the life here... Cheap politics.. God can't write everything here... One can go and experience this all... Trust me you won't find the worse than this company..

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

You will get the promotion quickly if you are a performer and you should have a great bonding with the managers

Dislikes

Work life balance is worst, Nothing to learn only work like robot

Work Details

Work policy: After 3 months you will get wfh for 6 months

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary will be credited on time

Dislikes

Everytime every week they ask for OT as a business requirement and they will tell you it's a paid OT but they don't even credit it. Without informing changing the week offs every 2 week they chnge shift timings. If we had any issues and drop an email to higher authority they don't even care and If they need anything from us we need to respond to email immediately. Complete politics they hire for interims and If you get selected they make us to work as slave and don't even give a promotion or recognisable for the work we did.. overall I suggest please don't choose this company. Team leaders don't deserve to be inthe respectable position because they don't even support us and they don't share or explain any process updates....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

WORST COMPANY DO JOT APPLY

Dislikes

WORST cOMPANY Do NOT APPLY Their HR is Crazy and did made up things not able to provide my final pay with the same amount written on my 2316 They're Scammers!!!!

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Management sucks

Dislikes

Management sucks no support from the HR team nor from the upper management they just let people go without any support no sick leave policies and severance offered.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good

Dislikes

No Freedom like any Culutural activities will not be there, No Time gap rest jn between work Except 30 mins break No Rest for employee 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else

Likes

Top management here are poison. they don't value talent they have their own perception and they keep on believing that.

Dislikes

Top Management here are poison. They don't value talent they have their own perception and they keep on believeing that.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing much about intouch except cab facility

Dislikes

Strict break timings No consecutive weekoffs Main aim to reach sales targets They don't inform in training and interview but their motto is sales Work pressure No life balance ghost shifts

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary on time ( even I laughed while writing this but I think it's serious)

Dislikes

If you think this situation cannot get even worse, the company will take it as a challenge! Split weekoffs - 6th day incentives are chump change Need to change company name as PIP 247 they can remove you with in 2-4 weeks or less If needed when January starts Use and throw. No human values

Work Details

Work policy: With reason you can get Work from home.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing here no proper working culture

Dislikes

Work culture No time management No wellness No friendly connections No breaks No proper communication tools Poor infrastructure Poor management tools and quality tools

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It’s Peaceful To Work, The Boss Is Very Kind And Joyful So, It’s Really Good!

Dislikes

The Dislikes I Would Say The Working From Office Because The Office Is Really Far From My Place So Hopefully The Give Cabs From Routematic But Still It’s A Headache To Go Up And Down From My Place.

Work Details

Work policy: First When I Joined It Was Work From Home, After Couple Of Months They Said To Work From Office Permanently.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

One of the best place I have worked. I love the work culture and environment of the company very much. Managers were always very encouraging and cooperative.

Dislikes

Here are some elements of the previous role you can discuss: A role that isn't challenging you anymore. A reason you feel stagnant in your current position

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I loved my Job and Was able to resolve Issues.

Dislikes

Lot of Partiality was shown by the Team Leaders in GSD Process. Lack of motivation and encouragement. No training was provided . More tasks are been assigned but leniency is not shown . Leaves are not been given. More work pressure are forced on innocents. Catapult is a tool which they use to show their revenge.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.