IntouchCX is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
...
Read more
IntouchCX is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Product Trainer in
Hyderabad / Secunderabad
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
3.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 29 Jun 2022
Likes
Too much politics from higher management which is affecting the life of lower management... They look for their own benefit and nothing matters... They squeeze us and make us work like robots
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Lead Trainer in
Hyderabad / Secunderabad
Full Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Dec 2024
Likes
Learning and Development team, organizational culture, service mentality, client obsession
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
None
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Lead Trainer in
Hyderabad / Secunderabad
Full Time
·
University Level Educator Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Oct 2024
Likes
Nothing
Dislikes
Everything is worst...too much politics in management.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Trainer in
Bangalore / Bengaluru
Full Time
·
University Level Educator Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 16 Jul 2024
Likes
WORST
Dislikes
EVERYTHING IS WORST AND CANT EVEN TELL ONE THING
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Trainer in
Bangalore / Bengaluru
Full Time
·
Teaching & Training - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 06 Feb 2024
Likes
Good option for wfh. Training team is average, difficult to have teamwork as they are divided and have grupism.
Work-life balance - Good
Dislikes
No office facilitaties. Horrible cab service. Free food offered is horrible and has insects and worms at times. Destine usage is horrible and management has issues using this.
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Trainer in
Hyderabad / Secunderabad
Full Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 14 Jul 2023
Likes
Great work culture and great management.
I have been with IntouchCx for 2.7 months.. Comany is expanding alot and giving promotion to the basic level employees. There is lots of growth in the company.
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
The only negative point over here is salary and increment % which is way to less. Rest everything is awesome.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Trainer in
Hyderabad / Secunderabad
Full Time
·
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
3.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 28 Nov 2023
Likes
The way we learn as well as the appraisals.
Salary - Good
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
We can't be sure, that you might work here for long time or you might be removed due to layoffs
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Trainer in
Bangalore / Bengaluru
Full Time
·
Corporate Training Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 28 Mar 2024
Likes
Growth opportunity is only good
Dislikes
Not happy with the salary
Salary - Poor
Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Process Trainer in
Hyderabad / Secunderabad
Full Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Sep 2023
Likes
It is a great place to work around good people
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
NA
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Training Lead in
Bangalore Rural
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
1.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 20 Sep 2023
Likes
Work culture, management, salary
Salary - Good
Skill development - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
Job security - No surety of job as its really unsure when you could get laid off one fine day when the top Mgt restructuring takes place. So beware.
Job security - Bad
Process Trainer in
Bangalore / Bengaluru
Full Time
·
Corporate Training Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 13 Sep 2023
Likes
Training Team
Dislikes
Infrastructure and Transport, Promotion
Promotions - Bad
Other IntouchCX Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Support Analyst in
Hyderabad / Secunderabad
Full Time
·
Telecom Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Mar 2025
Dislikes
I would not recommend working at this company if you’re looking for stability. There is absolutely no job security—they will terminate you anytime without a valid reason, no matter how well you perform. Once they’re done with the work, you’re disposable.
The shift timings are horrible, making it difficult to maintain a work-life balance. There is no proper management, and employees are treated as temporary resources rather than valued team members. If you’re considering a long-term career, this is not the place for you....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 19 Mar 2025
Likes
Currently Wfh
Dislikes
Shift timings are bad not enough night shift allowance or any other incentives. Favouritism. If the process is easy they make ways to make it difficult even though its not required. Co workers are snakes.
Always on verge to terminate employees no job security.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Mar 2025
Likes
Nothing stands out unless you know how to mind your own business and get along.
Dislikes
Everything is trash, right from the thr workspace ethics and environment to the management that looks at you as just as a robot.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
E Support Officer in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 11 Mar 2025
Likes
They can fire you anytime, if by any chance you leave the company because of health issues or personal issues without serving the notice period, they will never issue relieving letter or experience letter and they will also keep the deposit. The only good thing about company is you will get your salary on time.
Dislikes
There is no job security.
Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
E Support Officer in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Mar 2025
Likes
Despite the challenges, I’ve made a few lovely friends at IntouchCX who brighten my work experience.
Dislikes
At IntouchCX, I’ve noticed some problems that affect our work experience. The canteen in tower 2 is not clean, which makes me worry about food safety. Also, there are issues with office politics and favoritism, making it hard to get along as a team. On top of that, the company cab comes two hours earlier than needed, which can be inconvenient. All these problems create a negative environment that makes it harder to enjoy our jobs and be productive....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
E Support Officer in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
4.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 10 Feb 2025
Likes
It was a good experience with people and some good activities and I enjoyed there a lot.
Skill development - Good
Dislikes
the leaves approvals was very bad and they are just blackmailing employees about leaves they won't approve leaves and the salary was very low as a fresher I don't know about experienced one. There was no responsibility on the behaviour of higher authorities and there is no much coordination.
Salary - Poor
Job security - Bad
Work satisfaction - Bad
Work-life balance - Poor
Universal Trainer in
Hyderabad / Secunderabad
Full Time
·
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 06 Feb 2025
Likes
Good support from the Managers (Training Department).
Transport/Travel Allowance
Good colleagues.
Salary - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
Limited opportunities for vertical growth.
Yearly increment are average.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Associate in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Feb 2025
Likes
There is no personal life once you join this organization.
They will kill you from inside, no breaks no good leadership no benefits. I was grinded 4 years saved just because of covid and WFH these guys will effect your family too. DO NOT JOIN THIS COMPANY OR YOU WILL DIE...
Dislikes
Go through my above liked things in KNOAH
DO NOT JOIN THIS COMPANY THEY WILL KILL YOU FROM INSIDE
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Jan 2025
Likes
Not even a single positpoint. My Only suggestion to all who planning to join Knoah Solutions is PLEASE DONT WASTE YOUR VALUABLE TIME. Choose wisely, it's your career. Mainly girls please don't join here, you won't even get respect for being a women. You might get explanation from the HR for these negative reviews but trust me I faced alit of challenges only because of this organization.
Dislikes
Every male employees including Management are at back of female employees. Even if not intrested they offer bribes if refused then will fire form the office
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Jan 2025
Likes
To be honest nothing
Dislikes
Senior director Bhavani Vora is too much favourable towards and does not give importance to boys and she doesn’t care if the employee is leaving the organisation as you all can see from past 4 months how many QA’s left from QA COE process and in future many are ready to leave just because of the Bhavani vora and coming to AM Lohit purshotham he is a womaniser he flirts and uses girls cheap character. For a better work environment need to change these people and it’s not for my benefit as I’m not working there anymore and for sure I’ll never rejoin but for the better organisation reputation please change the QA COE management...Read More
People also ask about IntouchCX's Product Trainers
How is IntouchCX to work for?
IntouchCX is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
IntouchCX is known for Work-life balance which is rated at the top and given a rating of 3.0. However, Job security is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at IntouchCX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IntouchCX?
According to AmbitionBox ratings, IntouchCX employees rate its salary and benefits as 1.0 out of 5. You can know more about IntouchCX Salaries at AmbitionBox
How is the work culture at IntouchCX?
Work culture is rated 2.0 at IntouchCX by 1 employees. While job security is rated 1.0 and work-life balance is rated 3.0 at IntouchCX. Read detailed reviews by employees of IntouchCX on AmbitionBox.