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3.0

based on 1.7k Reviews

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IntouchCX Customer Service Executive Reviews

based on 40 reviews
Updated 18 Dec, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

2.8

Company culture

2.8

Skill development

2.6

Job Security

2.5

Work-Life balance

2.5

Work Satisfaction

2.3

Salary & Benefits

2.2

Promotions/Appraisal

Top Mentions in IntouchCX Customer Service Executive Reviews

40 reviews found

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Top IntouchCX Customer Service Executive Interview Questions

Q1. What do you know about ecommerce?
View answers (58)
Q2. What are the benefits of using ecommerce services rathe ... read more
View answers (4)
Q3. What do you know about bpo
View answer (1)
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Customer Service Executive Jobs at IntouchCX

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People also ask about IntouchCX's Customer Service Executives

How is IntouchCX to work for?
IntouchCX is rated 3.0 out of 5, based on 40 reviews by employees on AmbitionBox. IntouchCX is known for Company culture which is rated at the top and given a rating of 2.8. However, Career growth is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at IntouchCX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IntouchCX?
According to AmbitionBox ratings, IntouchCX employees rate its salary and benefits as 2.3 out of 5. You can know more about IntouchCX Salaries at AmbitionBox
How is the work culture at IntouchCX?
Work culture is rated 2.8 at IntouchCX by 40 employees. While job security is rated 2.6 and work-life balance is rated 2.5 at IntouchCX. Read detailed reviews by employees of IntouchCX on AmbitionBox.

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Gender Based Ratings for IntouchCX Customer Service Executive

based on 39 reviews
3.7
Rated by 17 Women

Rated 3.9 for Company Culture and 3.4 for Job Security

women
2.4
Rated by 22 Men

Rated 2.4 for Skill Development and 2.2 for Company Culture

men

Working Days for IntouchCX Customer Service Executive

based on 40 reviews
Rotational Shift
77%
Monday to Friday
18%
Alternate Saturday off
5%

Work Timings for IntouchCX Customer Service Executive

based on 40 reviews
Flexible timing
Strict (11.30pm - 8.30am)
Strict (6.30pm - 3.30am)
39%
14%
7%
40% employees reported other strict timings

Shift Timings for IntouchCX Customer Service Executive

based on 40 reviews
Night shift
Day shift
67%
33%

Business Travel for IntouchCX Customer Service Executive

based on 40 reviews
Within city
55%
No travel
45%
IntouchCX Customer Service Executive Salary
based on 147 salaries
₹1.1 L/yr - ₹4.5 L/yr
7% less than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
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