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Fusion CX
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Filter reviews by Fusion CX Customer Success, Service & Operations Department Reviews
Overall Rating
based on 717
reviews
What employees say about Fusion CX?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
87% employees reported
Rotational Shift
57% employees reported
Flexible timing
53% employees reported
No travel
69% employees reported
View more detailed insights
Gender based rating
Rated by Women
263 reviews
Rated by Men
432 reviews
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Customer Success, Service & Operations
• 717 Reviews
Sales & Business Development
• 55 Reviews
Quality Assurance
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Human Resources
• 45 Reviews
BFSI, Investments & Trading
• 34 Reviews
Teaching & Training
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in Fusion CX Customer Success, Service & Operations Department Reviews
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asked in
Customer Care Executive interview
Q1. 2- What is BPO and it's complete name?
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Assistant Manager interview
Q2. Have you deal with Auditors? also with External Auditors?
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View all 35 questionsQ3. Can you provide an example of a challenging coding scenario you have encoun ... read more
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Fusion CX's Customer Success, Service & Operations Department
Is Fusion CX's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 717 employee reviews, it's clear that most employees have an average experience working at Fusion CX's Customer Success, Service & Operations Department.
Skill development holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 3.2.
Read reviews about
skill development
and
career growth
on AmbitionBox.
Does Fusion CX's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Fusion CX's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 717 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Fusion CX's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Fusion CX's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Fusion CX's Customer Success, Service & Operations Department?
Work culture at Fusion CX's Customer Success, Service & Operations Department is rated 3.5 out of 5 by 717 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Fusion CX's Customer Success, Service & Operations Department,
click here
.
How is the job security at Fusion CX's Customer Success, Service & Operations Department?
Based on 717 reviews on AmbitionBox, Fusion CX's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Fusion CX's Customer Success, Service & Operations Department. To read reviews about job security at Fusion CX's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Fusion CX's Customer Success, Service & Operations Department?
According to AmbitionBox, 7% of Fusion CX's Customer Success, Service & Operations Department employees work from home permanently, 87% work from the office, and 6% follow a hybrid model, based on 191 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at Fusion CX's Customer Success, Service & Operations Department?
To get a job at Fusion CX's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Fusion CX interview questions and practice your responses to prepare thoroughly.
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Customer Care Executive
169
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|  ₹0.6 L/yr - ₹3.2 L/yr |
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Customer Service Executive
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Office cab/shuttle
9 total
responses
International/On-site exposure
4 total
responses
Free meal
1 total
response
Health insurance
8 total
responses
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