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First Source Senior Customer Support Associate Reviews

based on 30 reviews
Updated 11 Dec, 2024

Overall Rating

2.5/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.1

Company culture

2.9

Salary & Benefits

2.8

Work Satisfaction

2.7

Job Security

2.7

Work-Life balance

2.1

Promotions/Appraisal

Top Mentions in First Source Senior Customer Support Associate Reviews

30 reviews found

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People also ask about First Source's Senior Customer Support Associates

How is First Source to work for?
First Source is rated 2.5 out of 5, based on 30 reviews by employees on AmbitionBox. First Source is known for Skill development which is rated at the top and given a rating of 3.5. However, Career growth is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at First Source read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at First Source?
According to AmbitionBox ratings, First Source employees rate its salary and benefits as 2.9 out of 5. You can know more about First Source Salaries at AmbitionBox
How is the work culture at First Source?
Work culture is rated 3.1 at First Source by 30 employees. While job security is rated 2.7 and work-life balance is rated 2.7 at First Source. Read detailed reviews by employees of First Source on AmbitionBox.

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Gender Based Ratings for First Source Senior Customer Support Associate

based on 30 reviews
2.6
Rated by 11 Women

Rated 2.8 for Skill Development and 2.7 for Job Security

women
2.4
Rated by 19 Men

Rated 4.0 for Skill Development and 3.5 for Company Culture

men

Working Days for First Source Senior Customer Support Associate

based on 30 reviews
Rotational Shift
55%
Monday to Friday
33%
Monday to Saturday
8%
Alternate Saturday off
4%

Work Timings for First Source Senior Customer Support Associate

based on 30 reviews
Flexible timing
Strict (6.30pm - 4.30am)
Strict (8.30pm - 5.30am)
59%
7%
7%
27% employees reported other strict timings

Shift Timings for First Source Senior Customer Support Associate

based on 30 reviews
Night shift
Day shift
50%
50%

Business Travel for First Source Senior Customer Support Associate

based on 30 reviews
No travel
76%
Within city
19%
Within country
5%
First Source Senior Customer Support Associate Salary
based on 163 salaries
₹1.4 L/yr - ₹6.1 L/yr
17% less than the average Senior Customer Support Associate Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
3 total responses
retirement
Retirement benefits
0 total responses
View All
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