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Firstsource Solutions

Compare

3.7

based on 4.4k Reviews

Filter reviews by

Firstsource Solutions Associate Reviews

Updated 30 Jan, 2025

Overall Rating

3.7/5

based on 179 reviews

Rating distribution

71 (39.7%)

54 (30.2%)

25 (14.0%)

10 (5.6%)

19 (10.6%)

Category Ratings

3.5

Work-life balance

3.4

Company culture

3.4

Skill development

3.4

Work satisfaction

3.3

Salary

3.2

Job security

3.0

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

80% employees reported

Flexible timing

58% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

64 reviews

3.6

Rated by Men

106 reviews

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Top Mentions in Firstsource Solutions Associate Reviews

179 reviews found

Sort by: Popular

Associate in Chennai

Corporate Affairs Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2022

Likes

everything is good

Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Need to improve cafeteria and cab facility.

Work Details

It's my first company and overall my experience is good.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Associate in Hyderabad / Secunderabad

Full Time

BD / Pre Sales Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 22 Dec 2024

Likes

Non

Dislikes

Very Less Salary, no job security, no work life balance, no facility, no 2 ways cabs, no meals provider, always washroom unclean, Office politics, and so many

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Associate in Tiruchirappalli (working remotely)

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 19 Dec 2024

Likes

Nothing

Job security - Good
Promotions - Good

Dislikes

Employer behave rude and favouritism

Salary - Poor
Work satisfaction - Bad
Company culture - Bad

Associate in Hyderabad / Secunderabad

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Oct 2024

Likes

Nothing

Dislikes

Worst Hr management and the worst company to work , their is no work balance.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Associate in Hyderabad / Secunderabad

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Sep 2024

Likes

Good..learning new skills ..process

Salary - Good
Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing ..no bad envoirnment.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Associate in Tiruchirappalli

Full Time

Technology \/ IT Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Aug 2024

Likes

Learn more new project

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Not having proper timing for break

Associate in Chennai

Full Time

Life Insurance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 24 Jul 2024

Likes

Hybrid working mode

Salary - Good
Skill development - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Salary range

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Associate in Chennai

Full Time

Investment Banking, Private Equity & VC Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 24 May 2024

Likes

Environment is good

Salary - Excellent
Skill development - Excellent
Work-life balance - Excellent

Dislikes

Supervisor and manger very worst they dealing with users

Job security - Bad
Promotions - Poor
Work satisfaction - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Associate in Bangalore / Bengaluru

Full Time

CSR & Sustainability Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 12 May 2024

Likes

Good management

Company culture - Excellent

Dislikes

No job surity

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Associate in Chennai

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 01 Feb 2024

Likes

Nothing in personal.

Salary - Good
Company culture - Good

Dislikes

Too much pressure on New comers.

Job security - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Associate in Mumbai

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 18 Jan 2024

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

No dislike all good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Associate in Chennai

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 18 Oct 2023

Likes

Office Infrastructure

Dislikes

Salary Increment is very less.They don't provide any Kind of benefits that are usefull for Employees.This Company earn profits huge but they provide lesser salary.

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Company culture - Bad

Associate in Bangalore / Bengaluru

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 28 Jun 2022

Likes

I lost my job due to process got showdown.

Dislikes

Everything

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Associate in Bangalore / Bengaluru (working remotely)

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 08 Dec 2023

Likes

Good management

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

No job security

Job security - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Associate in Mumbai

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Aug 2023

Likes

Nice company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike foe company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Associate in Bangalore / Bengaluru

Full Time

Health Informatics Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Jul 2023

Likes

Nothing we can like in firstsource

Job security - Good

Dislikes

Everything is very poor

Salary - Bad
Skill development - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Associate in Bangalore / Bengaluru

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jul 2023

Likes

I was learning many things

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nice

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Associate in Bangalore / Bengaluru

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 29 Jan 2023

Likes

Nothing

Dislikes

Salary is not good, partiality between teams and team leads, no proper manager support. They are running on employees salary.. They deduct employee salary and run business.. Transportation is worst and the ppl in Transport is worst they don't respect female employees.. worst ppl and bad culture

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Associate in Chennai

Full Time

Health Informatics Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 05 Jun 2023

Likes

Can work can learn and can gain experience

Work satisfaction - Excellent
Work-life balance - Good

Dislikes

Nothing

Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Associate in Bangalore / Bengaluru

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 01 Aug 2023

Likes

TL only approached me to put paper

Dislikes

Very bad communication between TL and employees, No support from management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Career Advice

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a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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AmbitionBox has 179 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more