First Source is rated
3.2 out of 5 stars on
AmbitionBox, based on 100 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
First Source is rated
3.2 out of 5 stars on
AmbitionBox, based on 100 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in First Source Customer Care Executive Reviews
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100 reviews found
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Popular
Customer Care Executive in
Basti bawa khrl
Cce Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 24 Jul 2020
Likes
Good work environment and culture .Teammates are supportive and the management is transparent.There is a huge cafeteria and gaming arcade for chilling.Company policies are good,appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is a lotvof politics and the management doesn't address our issues.Salary is decent but career growth is slow.There is bond of 2 years before which you cannot resign.On the job training is not given to new joinees
Work Details
The job is quite interesting.
Work days: Monday to Friday
(Flexible Timings)
Customer Care Executive in
Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Aug 2024
Likes
Worst HR People
Dislikes
I recently had a very horrific experience with Firstsource. I had given my interview through Naukri.com. I even got the offer letter after being selected for NBS process. After that, HR Prajakta Sawant kept delaying my joining date in the name of pending verification from my previous company, which was all big LIES.
The HR Prajakta told me that batch is closed for NBS and I cant join due to pending verification and asked to join a different process called Comcast, for which she said me to give ANOTHER INTERVIEW. They were telling lies after lies. Fact was that HR Prajakta and Firstsource hadn't sent for any verification to my previous company. I got to know about the delay when I called on my own. They didn't even care to inform me about the delay. They kept me waiting for weeks even when I have their offer letter.
UNPROFESSIONALISM was at peak when I went to their office to ask them, the HR Prajakta Sawant with her senior HR, told me lies that I created a scene in their office. They were not even ready to listen to what I was asking and continuously shifting the blame on me and my previous company.
Despite my efforts to resolve this issue, they kept diverting the topic and refused to listen to the truth.
Be cautious when dealing with Firstsource, because they are very UNPROFESSIONAL and manipulating information to suit their purposes...Read More
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2022
Likes
Work environment is good.
Dislikes
Takes time to get promotions
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Indore
Full Time
·
Pharmaceutical & Biotechnology Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 13 Jun 2022
Likes
The working culture
Dislikes
I think everything was great there no issue
Work Details
It was balanced
Work timings: Strict Timings
Work related travel:This is a desk job.
Employee Benefits
Over all already mentioned above
Customer Care Executive (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2024
Likes
Good good good good good good
Dislikes
Bad bad bad nad nad bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jun 2023
Likes
Fully satisfing company
Dislikes
There is nothing to dislike
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Jul 2023
Likes
Thu bad company ever
Dislikes
Worst ever this is a bad company
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Lending Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Feb 2020
Likes
No
Dislikes
No
Work Details
Customer care
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Chennai
Full Time
·
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Jun 2021
Likes
GOOD
Dislikes
GOOD
Work Details
GOOD
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Jaipur
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Jul 2023
Likes
Not provided extra mile salary and not do increment yearly.
Dislikes
Dislikes
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive (working remotely)
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 12 Oct 2023
Likes
Co-worker are good
Dislikes
Management it's little bit ok
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Customer Care Executive in
Mumbai Suburban
Business Process Outsourcing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Oct 2022
Likes
I like to join this company i can get the many things to learn more new things with new company i will do my best and i want to get the new start-up with this company
Dislikes
None
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Gr tech park pattandur agrahara Whitefield Bangalore
Bank of Baroda Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Aug 2022
Likes
Everything is worst .
Dislikes
The management those who doesn't know what is happening in their lower level
People also ask about First Source's Customer Care Executives
How is First Source to work for?
First Source is rated 3.2 out of 5, based on 100 reviews by employees on AmbitionBox.
First Source is known for Company culture which is rated at the top and given a rating of 3.2. However, Salary & Benefits is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at First Source read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at First Source?
According to AmbitionBox ratings, First Source employees rate its salary and benefits as 2.7 out of 5. You can know more about First Source Salaries at AmbitionBox
How is the work culture at First Source?
Work culture is rated 3.2 at First Source by 100 employees. While job security is rated 2.8 and work-life balance is rated 3.1 at First Source. Read detailed reviews by employees of First Source on AmbitionBox.
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