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Firstsource Solutions

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3.7

based on 4.6k Reviews

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Firstsource Solutions Vijayawada Reviews

Updated 7 Mar, 2025

Overall Rating

3.5/5

based on 118 reviews

Rating distribution

61 (51.7%)

34 (28.8%)

14 (11.9%)

4 (3.4%)

5 (4.2%)

Category Ratings

3.5

Job security

3.3

Company culture

3.3

Skill development

3.2

Work-life balance

3.1

Work satisfaction

2.9

Salary

2.7

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

46% employees reported

Flexible timing

65% employees reported

No travel

47% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

29 reviews

3.3

Rated by Men

78 reviews

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Top Mentions in Firstsource Solutions Vijayawada Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

118 reviews found

Sort by: Popular

C.S.A in Vijayawada

Healthcare Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 02 Jan 2021

Likes

Good

Job security - Excellent
Work satisfaction - Excellent

Dislikes

Salary - Bad
Promotions - Bad
Company culture - Bad

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Service Associate in Vijayawada

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jan 2022

Likes

Job security and work environment

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Free cab service

Customer Service Associate in Vijayawada

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 Apr 2021

Likes

Great

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Great

Work Details

Great

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Get interview-ready with top interview questions

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Data Analyst in Vijayawada

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 12 Jun 2019

Likes

Here in Vijayawada, teammates doesn't have a knowledge other than the work, job security is also not at higher stage because of the project has no quality, then the associate will ne terminated, there is no word for career growth, salary benefits somewhat better,

Salary - Excellent

Dislikes

Culture in the teammates

Skill development - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Executive - Service Excellence 'Training and Quality' in Vijayawada

Training & Quality Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 29 Sep 2019

Likes

Insecure future, no job guarantee. Prepare for ignoring family, friends & your health. Cannot stick around for long. Look at the job as a filler & not as an employment for career growth.

Dislikes

Repetitive & monotonous work, mostly the job experience will not be of any use after leaving the company. Management will hire & fire as you age. Think & act.

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Lead for Training & Quality

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Senior Associate in Vijayawada

Senior associate Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Apr 2022

Likes

Yes I like this job and my company it's so cool and good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No dislikes

ServiceNow

Our employees have rated us 4.1 on AmbitionBox

Join a company where our employee's ratings speak volumes.

Know more about Firstsource Solutions Vijayawada

Customer Care Executive in Vijayawada

CCE Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Sep 2019

Likes

training ,job security,work environment

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

career growth

Work Details

good company it was mnc company ....customer care executive..receive calls from customers

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Training and Development in Vijayawada

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 23 Apr 2021

Likes

Good

Skill development - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

No bad

Work Details

Work timings: Flexible Timings

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Customer Service Associate in Vijayawada

Invoice Processing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Sep 2021

Likes

Good atmosphere with team leader n company colleagues

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No issues

Work Details

Work timings: Flexible Timings

Data Entry Operator in Vijayawada

Data entry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 26 Dec 2019

Likes

Work satisfaction

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Claims

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Vijayawada

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Nov 2018

Likes

Good working relationship, Nice please to improve management skills, Superfantastic Policy and Visions.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

I don't like 10 Hrs working.

Work Details

Every minute is challenging, entire project depends upon the SLA.

Work days: Monday to Friday (Strict Timings)

Associate in Vijayawada

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Feb 2020

Likes

It's a good Experience Working with Team Leader and co-workers.

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Every company will have a likes and dislike

Work Details

We are working Health care process on firstsource it's 30 minutes tat.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Vijayawada

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Aug 2018

Likes

Yes i happy to work in Firstsource. Firstsource is a one of the leading BPO companies. They provides better employee satisfaction and benefits. A cool place to work and amazing team leaders who helps you and support you at every moment to grow well in life...

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing..

Work Details

Work timings: Flexible Timings

Desktop Support Engineer in Vijayawada

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 08 May 2022

Likes

Good

Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Very less salary.

Work Details

Work timings: Flexible Timings

Junior Coordinator or Senior Team Leader in Vijayawada

Healthcare Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 09 Oct 2018

Likes

It was very good opportunity for learning working skills as in international project's. Career growth is very less in few centers comparing to other center's. Not having much change in salary/appraisal for senior employees. Work life balance is very not possible for few projects.

Skill development - Good
Work satisfaction - Good

Dislikes

Mentioned above

Job security - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

It's very challenging to work 11 to 13 hours daily

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Associate Analytics in Vijayawada

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 11 Sep 2018

Likes

It's good to work with them. The managers r very friendly. No issues on getting of salary & other benefits.

Work satisfaction - Good
Company culture - Good

Dislikes

Not much.. But the project works r completely us based & night shifts..

Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Associate in Vijayawada

Customer service associate Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 21 Jan 2019

Likes

I like it.....

Job security - Good
Company culture - Good

Dislikes

Nothing

Salary - Poor
Promotions - Poor

Work Details

Fun and enjoyable

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Vijayawada

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Oct 2018

Likes

Providing correct time salary

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Complete night shifts is irritated

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

IT Technical Support Engineer in Vijayawada

IT Department Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Apr 2018

Likes

Iam learned more technical knowledge.

Skill development - Good
Company culture - Good

Dislikes

No career growth in this company.

Work Details

normal.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Call Center Executive in Vijayawada

Post paid Voice process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Jul 2018

Likes

Job security,career growth

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotions - Poor

Work Details

Exciting

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Hiring For Freelancing- Business Management Grads/PG/PHD

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AmbitionBox has 118 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more

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Firstsource Solutions Vijayawada Reviews

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Firstsource Solutions Office Photos

+12

Firstsource Solutions Salaries in Vijayawada

Senior Customer Service Associate 25 salaries	Unlock ₹1.3 L/yr - ₹3 L/yr
Customer Service Associate 20 salaries	Unlock ₹1 L/yr - ₹3 L/yr
Senior Associate 12 salaries	Unlock ₹1.3 L/yr - ₹4.3 L/yr
Team Lead Operations 11 salaries	Unlock ₹1.7 L/yr - ₹6.6 L/yr
Csa Analyst 9 salaries	Unlock ₹2 L/yr - ₹3.2 L/yr