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5 reviews found
Executive Trainer in Chennai
Full Time
Corporate Training Department
Overall Rating
Category Ratings
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Skill Development
Company Culture
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Work-Life Balance
Likes
Growth and learning
Dislikes
Pickup is not provided. Petrol allowance is not there for own transport
Work Details
Good. I love working there
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Executive Trainer in Chennai
Full Time
Subject / Specialization Teacher Department
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Likes
Work life balance and self learning is good
Dislikes
Need some basic technical skills development for the employees
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
What people are saying about First Source
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Executive Trainer in Chennai
Corporate Training Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
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Salary & Benefits
Job Security
Work-Life Balance
Likes
Good work environment, teammates are supportive and the management is transparent.
Dislikes
There is a lot of politics and management doesn't address our issue, salary hike is very very low
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Executive Trainer in Chennai
Business Process Quality Department
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Likes
Team mates are good and work life balance is OK compared with other concern. Weekly 2 days of off will be great. Work environment is fantastic and employee re hire policy is here.
Dislikes
Cab facility is not provided for day shift employees
Work Details
Great and feel like a home
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country.
Executive Trainer in Bangalore / Bengaluru
Life Insurance Department
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Work-Life Balance
Likes
Enjoyed my association with Firstsource :) My colleagues and Managers
Dislikes
Appraisal/ salary
Work Details
Exciting
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Employee Benefits
Supportive people
Similar Designation Reviews
Team Lead in Hyderabad / Secunderabad
Full Time
Operations Department
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Likes
Nothing is good about the company
Dislikes
Work environment and culture is mostly of domestic than MNC with not a good management environment. Washrooms are not hygenic and so with food. Management does not react to issues on time to fix any problems. It is not an employee centric environment.
Senior Associate in Mumbai
Full Time
Customer Success Department
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Likes
The canteen food
Dislikes
If you are performing well from the whole team then no appraisal and if others are doing something wrong on chat for example using abusive language threatening to other party company doesn't give a shit but if the top performer only used rude tone in 1 or 2 chats they they terminate directly don't help them so that they don't get terminated
Senior Trainer in Hyderabad / Secunderabad
Full Time
Corporate Training Department
Overall Rating
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Likes
It has lot of scope to develop.
Dislikes
Nothing is organised and office politics is at peaks. No proper HR team or capability development. Just for name sake they have departments.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
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Likes
THE ONLY THING I LIKED ABOUT THIS COMPANY THEY GIVE IMPORTANCE AND RESPECT ALL THE RELIGIONS AND CULTURES
Dislikes
NO WORK SECURITY WHEN YOU START EARNING NO GROWTH IF UR GENUINE AND PRIORITIES UR SELF RESPECT POLITICS AND BIASED ENVIRONMENT MANAGERS NEED TO GET EDUCATED AND BUILD THEIR SOFT SKILLS “ PLAY SMART WITH COMPETITORS NOT WITH THE EMPLOYEES WHO WORK TO ACHIEVE YOUR COMPANIES OBJECTIVES
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Senior Associate in Hyderabad / Secunderabad
Full Time
Operations Department
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Likes
No likes...its a worst and pathetic company.
Dislikes
The recruitment team and HR are unprofessional, baised. I cleared my interview and hr name is Haritha. She asked me for all documents and I submitted them. They never asked for my offer letter first, later they asked it. Haritha didn't even give me time for atleast one day to get my offer letter. Later that evening I sent my offer letter and called Hairtha. She was totally unprofessional and pathetic, she said they the opening is now closed and we will contact you later which never happened again. I am lucky that I didn't join Firstsource and work with people like Haritha. Thanks to god!...Read More
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Hyderabad / Secunderabad
Full Time
Non Voice Department
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Likes
The management is so good
Dislikes
NA
Senior Associate in Mumbai
Full Time
Voice / Blended Department
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Likes
Perfect Environment
Dislikes
No dislikes all good about the company
Work Details
Work days: Rotational Shift (Flexible Timings)
Senior Associate in Vellore
Full Time
Software Development Department
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Likes
nothing
Dislikes
everything including management is the worst I've seen in my career
Senior Associate in Hyderabad / Secunderabad
Full Time
IT Support Department
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Likes
Best company for freshers
Dislikes
No
Work Details
Work days: Monday to Friday
Process Trainer in Bangalore / Bengaluru
Full Time
Corporate Training Department
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Likes
My first company, loved working in FSL
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Other First Source Reviews
Senior Quality Analyst in Hyderabad / Secunderabad
Full Time
Operations Support Department
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Likes
I had high hopes about FSL regarding work culture and as a global organisation but it has been very disappointing about the work culture, no flexibility about the work from home, no growth, no encouragement about new ideas and learning.
Dislikes
Everything
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
CS Associate in Mumbai
Full Time
Customer Success Department
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Likes
My recruiter was very supportive in each and every step during interview with just nice and professional behaviour thank you so much for everything you have done for me Ayan Shaikh from Ijmima Malad Branch
Dislikes
Nothing he was perfect
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior CSA in Mumbai
Full Time
Non Voice Department
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Likes
Nothing
Dislikes
Worst place to work… I was being harassed by the boys at FS and the HR did nothing … the HR didn’t raise any action against them… I would never suggest a girl to work here
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Quality Executive in Chennai
Full Time
Product Management - Technology Department
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Likes
No likes
Dislikes
Job security and salary benefits are zero, in 2024 firstsource only a company paying 12000 rupees per month for new associates in Chennai. And very strict timeings.
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Customer Support Associate in Indore
Full Time
Non Voice Department
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Likes
They provide opportunities to fresher it's good thing in that company
Dislikes
There isn't lots of thing to learn and improve ourself and also they less opportunities for a employee growth.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Analyst SME in Bangalore / Bengaluru
Full Time
Banking Operations Department
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Likes
Its a good company have experience. No much pressure in tge process i worked. But facilities are not upto the standards.
Dislikes
The lead is over egoistic and the manager is just his pawn. However good the company is if the supervisor is not good, it will become the worst place to work.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Associate in Mumbai
Full Time
Non Voice Department
Overall Rating
Category Ratings
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Likes
Only Few TL'S are supportive and helpful in every situation.
Dislikes
Whole management is completely worst. Sales pressure is too high and management can sac any employee any time. Since they have paid the penalty to client management is recovering that cost by reducing incentives.
Csa Analyst in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
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Likes
Good to earn
Dislikes
The pressure they put on the agent is unbelievable when you are leaving it will be more. And on paper it will be dayshift after trying it will be night shift
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Service Associate in Hyderabad / Secunderabad
Full Time
IT Support Department
Overall Rating
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Likes
Nothing much very bad experience.
Dislikes
Worst👎 washroom un tidy, lifts services is very risky, no safety for employees vehicles, Terrible shift timings, no increment, horrible work pressure😖, the most important process HR reckless and fit for nothing specially ( Ayushi Singhania)
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Mumbai
Full Time
Non Voice Department
Overall Rating
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Likes
Worst HR People
Dislikes
I recently had a very horrific experience with Firstsource. I had given my interview through Naukri.com. I even got the offer letter after being selected for NBS process. After that, HR Prajakta Sawant kept delaying my joining date in the name of pending verification from my previous company, which was all big LIES. The HR Prajakta told me that batch is closed for NBS and I cant join due to pending verification and asked to join a different process called Comcast, for which she said me to give ANOTHER INTERVIEW. They were telling lies after lies. Fact was that HR Prajakta and Firstsource hadn't sent for any verification to my previous company. I got to know about the delay when I called on my own. They didn't even care to inform me about the delay. They kept me waiting for weeks even when I have their offer letter. UNPROFESSIONALISM was at peak when I went to their office to ask them, the HR Prajakta Sawant with her senior HR, told me lies that I created a scene in their office. They were not even ready to listen to what I was asking and continuously shifting the blame on me and my previous company. Despite my efforts to resolve this issue, they kept diverting the topic and refused to listen to the truth. Be cautious when dealing with Firstsource, because they are very UNPROFESSIONAL and manipulating information to suit their purposes...Read More
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AmbitionBox has 5 First Source reviews submitted by First Source employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if First Source is the right company for you. 80% of employees repo...rted the working days at First Source as Monday to Friday. 80% employees reported the work timings at First Source as Flexible timing. Read more- Home >
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