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Firstsource Solutions

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3.7

based on 4.4k Reviews

Filter reviews by

Firstsource Solutions CSR Executive Reviews

Updated 10 Aug, 2024

Overall Rating

3.8/5

based on 17 reviews

Rating distribution

6 (35.3%)

7 (41.2%)

1 (5.9%)

0 (0%)

3 (17.6%)

Category Ratings

3.7

Company culture

3.7

Work-life balance

3.5

Job security

3.5

Work satisfaction

3.3

Skill development

3.1

Promotions

3.0

Salary

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

69% employees reported

Flexible timing

50% employees reported

Within city

53% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

6 reviews

3.6

Rated by Men

9 reviews

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Top Mentions in Firstsource Solutions CSR Executive Reviews

17 reviews found

Sort by: Popular

CSR Executive in Mumbai

Full Time

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Aug 2024

Likes

Everything is good.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing everything is good.

CSR Executive in Bangalore / Bengaluru

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jun 2024

Likes

Culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

First source at its best

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CSR Executive in Mumbai

Full Time

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 May 2024

Likes

Good Place to work

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Hr's are not helpful

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

CSR Executive in Mumbai

Full Time

CSR & Sustainability Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 May 2024

Likes

Good company and work place

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Rotational offs

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

CSR Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jul 2023

Likes

Don't join this company you feel you got another problem in your life

Dislikes

No holiday

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

CSR Executive in Mumbai

Full Time

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 May 2023

Likes

With firstsource you will relive your college life, totally freedom, great mentorship

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Too much between colleagues, planning plotting

Work Details

Work policy: Management will ask you either go for wfh or wfo

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

CSR Executive in Mumbai

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Apr 2023

Likes

jotuing toh eh soecific about

Dislikes

i veryhtingg tirung and sales oriendite they say its customer service wut they want you tonsell

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

CSR Executive in Mumbai

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Jun 2023

Likes

Great work culture with an excellent support staff in all departments

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing that I can state

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

CSR Executive in Location is beautiful and work place

Full Time

Operations hotlist department Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Sep 2022

Likes

Firstsource solution Ltd. Is a very good company most important his my life. that is fist job in the life nice environment work place

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Company place is nice

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

CSR Executive in Gr tech park

Full Time

Bob Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Nov 2022

Likes

Working Environment, supportive tls

Company culture - Good
Work-life balance - Good

Dislikes

There is nothing about to dislike....

Job security - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

CSR Executive in Mumbai

Malad Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2022

Likes

Friendly environment

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Personal grudges and wrong decisions

CSR Executive in Sarjapur

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Feb 2021

Likes

Working environment was good,used get help from everyone.

Skill development - Excellent
Promotions - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

The moment covid hit we got paid for 2 months without work.Then my mother had an accident and i had to return to my he town where internet is bad . I put down my paper but i didn't get my experience certificate . That was bad apart from that everything was top class

CSR Executive in Gandhinagar

outbound Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Mar 2018

Likes

secured job

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

poor growth

Work Details

outbound process loan selling

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

CSR Executive

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Oct 2017

Likes

Every festival is get celebrated in that organization. friendly work environment.

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

CSR Executive in Siliguri

Assam Prosess Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Oct 2018

Likes

coz of maintenance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

no i don't thing so

Work Details

i m enjoyfully working

Work days: Rotational Shift (Flexible Timings)

CSR Executive

Call Centre Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Oct 2019

Likes

Everything is Good

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Everything Is Good

Work Details

First source Call centre job as a CSR

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

CSR Executive in Sarjapur road,Bengaluru

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Jan 2023

Likes

Co-trainees & RMZ infrastructure. The ambience of ECOSPACE Trainer Ms.Lindsay

Dislikes

High handed behavior of VIVEK PALIAT & TRAINER LORETA. Threatened & forced me to write a resignation On denial I was deprived of CLIENT CALL TEST. I was literally forced to quit without resigning.

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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AmbitionBox has 17 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more