Bpo Convergence is rated
3.1 out of 5 stars on
AmbitionBox, based on 111 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Bpo Convergence is rated
3.1 out of 5 stars on
AmbitionBox, based on 111 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Bpo Convergence Customer Care Executive Reviews
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111 reviews found
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Popular
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 Oct 2024
Likes
We can learn how the management works, we can improve our typing speed and communication skills
Dislikes
Not happy about the salary package and work environment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Asansol
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Nothing
Dislikes
Worst company ever seen, senior always treat you like a animal, salary to less, never increment only work pressure increases, office environment is very pathetic, they gives the salary 7700 for all executive freshers and experienced doesn't matter for them
Scam Airtel dth sale karte, itna jyada paisa lete hai aur channels aache nhi dete bolte hai alag dth se aache hai lekin thora v signal nhi aata. Employees ka salary khate hai, last month ka salary nhi dete faltu ka policy bolke employees se v scam karte hai aur karwate hai. Emergency mein v leave lene nhi dete. Sirf paisa khana hai inlog ko na training aache se dete hai. One of the worst to join, issliye humesa employees v change hota hai....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Top Bpo Convergence Customer Care Executive Interview Questions
If your resigning the company they will not give the experience letter and they will hold salary. The team leadere are too bad, they will deduct the amount for headset and access card but they will not give if we asks also they will not respond
Customer Care Executive in
Asansol
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Celebrate to fastival
Dislikes
Supervisor behaviour , incentive amount not provide
Customer Care Executive in
Asansol
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Company culture is awesome there
Dislikes
Airtel should provide work from home
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Sep 2024
Likes
Didn’t like anything worst company ever they don’t give salary they are doing fraud with poor people
Dislikes
Everything like tl,hr, managers all are not respective
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
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Bpo Convergence.
Customer Care Executive in
Noida
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Aug 2024
Likes
Nothing is good in this company
Dislikes
Everything is bad in this company
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Every one behave like a family, and too much enjoyment in office when work pressure is low
Dislikes
Company doesn't give leaves , and salary was not enough for the work and have too many deduction
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Jun 2024
Likes
Environment is good and work process is good.. Feels good to work in the company
Dislikes
No correct leave and week offs,No increment,There is no immediate response.
Customer Care Executive in
Bhubaneswar
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 May 2024
Likes
Everything i like there.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 May 2024
Likes
I like to hate this
Dislikes
I hate to like this
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bhubaneswar
Full Time
·
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jan 2024
Likes
One of the best organisation to work with.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Nov 2023
Likes
Nothing
Dislikes
I have no words to describe the count of dislikes about this company. *Don't join this company at any cost* You will have to work as a SLAVE if you're working in Swiggy chat process. The manager Mr. Naveen "who is not good for his post" will torcher you to do overtime without any amount. You will be asked to come on week off otherwise, they will mark as absent. If you have worked in night shift today, they will ask you to come morning. They don't think that we are humans. They hold the salaries and HT department is also involved in this. Don't join this🙏🏻 poor management system with dirty politics...Read More
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Asansol
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Aug 2023
Likes
You can learn communicating as these skills are necessary. For startup it would be a great idea to work in BPO
Dislikes
Sometimes work and study balance is not possible and you may or may not be satisfied with the work and salary.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Ranchi
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Aug 2023
Likes
Good for freshers or those who is pursuing graduation. Salary is ok for freshers
Dislikes
Working Time 9 hours & rotational shifts for boys
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bhubaneswar
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 18 Oct 2023
Likes
A nice work culture, having friendly support staffs makes it a perfect place to start your career. Continuous learning and feedback from seniors and peers make your skill development more easier one which will bring you upraise your performance. A good work- life balance and friendly behaviour from all the staffs makes it a place to never forgettable.
Dislikes
Salary increment is very poor, but that is also managed from the added benefits of the job.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Sambalpur
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 10 Dec 2023
Likes
Liked the environment
Dislikes
Bad work life balance
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 27 Jul 2023
Likes
You will learn a lot here
Dislikes
The management is not good and office politics at high level
People also ask about Bpo Convergence's Customer Care Executives
How is Bpo Convergence to work for?
Bpo Convergence is rated 3.1 out of 5, based on 111 reviews by employees on AmbitionBox.
Bpo Convergence is known for Skill development which is rated at the top and given a rating of 3.1. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Bpo Convergence read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Bpo Convergence?
According to AmbitionBox ratings, Bpo Convergence employees rate its salary and benefits as 2.6 out of 5. You can know more about Bpo Convergence Salaries at AmbitionBox
How is the work culture at Bpo Convergence?
Work culture is rated 3.1 at Bpo Convergence by 111 employees. While job security is rated 2.9 and work-life balance is rated 2.9 at Bpo Convergence. Read detailed reviews by employees of Bpo Convergence on AmbitionBox.
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