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Bpo Convergence Customer Care Executive Reviews

based on 111 reviews
Updated 27 Nov, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.1

Skill development

3.1

Company culture

2.9

Job Security

2.9

Work-Life balance

2.7

Work Satisfaction

2.6

Salary & Benefits

2.5

Promotions/Appraisal

Top Mentions in Bpo Convergence Customer Care Executive Reviews

111 reviews found

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Top Bpo Convergence Customer Care Executive Interview Questions

Q1. If you are unable to handle a customer, what to do?
View answer (1)
Q2. How will you handle a angry customer?
View answer (1)
Q3. You know about shiprocket? Or other processes?
View answer (1)
Q4. How many languages you can speak ?
View answer (1)
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Customer Care Executive Jobs at Bpo Convergence

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People also ask about Bpo Convergence's Customer Care Executives

How is Bpo Convergence to work for?
Bpo Convergence is rated 3.1 out of 5, based on 111 reviews by employees on AmbitionBox. Bpo Convergence is known for Skill development which is rated at the top and given a rating of 3.1. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Bpo Convergence read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Bpo Convergence?
According to AmbitionBox ratings, Bpo Convergence employees rate its salary and benefits as 2.6 out of 5. You can know more about Bpo Convergence Salaries at AmbitionBox
How is the work culture at Bpo Convergence?
Work culture is rated 3.1 at Bpo Convergence by 111 employees. While job security is rated 2.9 and work-life balance is rated 2.9 at Bpo Convergence. Read detailed reviews by employees of Bpo Convergence on AmbitionBox.

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Gender Based Ratings for Bpo Convergence Customer Care Executive

based on 99 reviews
3.4
Rated by 37 Women

Rated 3.5 for Company Culture and 3.3 for Skill Development

women
3.0
Rated by 62 Men

Rated 3.1 for Skill Development and 3.0 for Company Culture

men

Working Days for Bpo Convergence Customer Care Executive

based on 111 reviews
Rotational Shift
73%
Monday to Saturday
15%
Monday to Friday
9%
Other
3%

Work Timings for Bpo Convergence Customer Care Executive

based on 111 reviews
Flexible timing
Strict (9am - 7pm)
Strict (1pm - 10pm)
53%
5%
4%
38% employees reported other strict timings

Shift Timings for Bpo Convergence Customer Care Executive

based on 111 reviews
Day shift
Night shift
86%
14%

Business Travel for Bpo Convergence Customer Care Executive

based on 111 reviews
No travel
68%
Within city
29%
Within country
3%
Bpo Convergence Customer Care Executive Salary
based on 239 salaries
₹0.7 L/yr - ₹3.2 L/yr
33% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
childCareBenefits
Child care facility
1 total response
officeGym
Office gym
1 total response
+6 more benefits
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