convergys india services Senior Technical Support Reviews
Overall Rating
5.0/5
based on 1
review
Rating distribution
Category Ratings
5.0
Company culture
5.0
Job security
5.0
Work-life balance
5.0
Skill development
5.0
Promotions
4.0
Salary
4.0
Work satisfaction
convergys india services is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfactio
...
Read more
convergys india services is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 22 Feb 2024
Likes
Job security is better in compare of peer companies.
Skill development - Good
Job security - Good
Work-life balance - Good
Dislikes
Poor salary is an area of concern.
Salary - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Thane
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 30 Sep 2024
Likes
Stability
Dislikes
Partiality
Lack of appreciation
No motivation
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Escalation Engineer in
Gurgaon / Gurugram
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Mar 2023
Likes
Nothing to Like now, old Convergys is Gone
Dislikes
Everything,
If I had to choose between death & Convergys, I would rather Choose Death
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Escalation Engineer in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Aug 2022
Likes
Double Standard Company
Utterly Exploitative Management,
Raising concern means, entire management will use full might of management to put you down.
ITS TECHNICALLY A SLAVERY SYSTEM
& HR is evolved in this too
Dislikes
they are exploiting us to get us done work of 2-3 people from 1 person.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Advisor in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 01 Apr 2023
Likes
My project management was awesome they helped me a lot and also motivated me everytime...
Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Na
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Chat Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 15 Apr 2022
Likes
Overall work culture and timely getting feedbacks and performance evaluations.
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing as such just the salary part is quite disappointing.
Work Details
My work life is super amazing
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 10 Apr 2022
Likes
Growth
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Compensation
Salary - Poor
Work Details
Good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Lead WFM (working remotely)
Full Time
·
Workforce Management Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Jul 2023
Likes
Work life balance is healthy
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary appraisal are like penniess...
Salary - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Bangalore / Bengaluru
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
1.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 17 Apr 2022
Likes
Company culture . Which is not followed by people
Job security - Good
Company culture - Good
Dislikes
Compensation.
Salary - Bad
Skill development - Bad
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Nothing but pressure from upline managers un imaginable logics
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Escalation Engineer in
Pune
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 09 Dec 2021
Likes
Perfect experience
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
Management
Other convergys india services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Technical Lead in
Pune
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Nov 2024
Likes
Great place to build career and learn new technologies
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Attrition is high as they never try to retain any good employee leading to all skilled Engineers moving out overtime.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Advisor Consultant in
Thane
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 18 Sep 2023
Likes
Good infrastructure, the company's policy are employee centric but take everything in written and every action must be documented or else in every situation you'll face issue.
Salary - Good
Skill development - Good
Dislikes
The people working here are themselves not sure about the exact policy and when the time comes they pull out themselves save themselves from getting punished and you have to face the loss. Never trust spoken words take every word in written or document it. Nobody is trustworthy. Not even the HR department or people solution centre they're all houx.
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Lead Operator in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
5.0
Company culture
2.0
Work-life balance
posted on 13 Sep 2024
Likes
Nothing as such except environment
Skill development - Excellent
Job security - Good
Company culture - Excellent
Dislikes
Recruitment is done on basis of our salary only not perks, so requesting candidates to confirm perks first as some PROCESS might you less than your previous CTC INCLUDING PERKS
Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
IT Lead in
Bangalore / Bengaluru
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 30 Oct 2024
Likes
It's good to kick start our journey in corporate with
Job security - Good
Dislikes
No work life balance due to 24*7 work culture
No off on Indian festival and you will get comp of for Diwali Holi that makes no sense
Appraisal as usual 5-7 %
Skill development - Poor
Promotions - Poor
Work-life balance - Poor
Senior Technical Support Engineer in
Pune
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Sep 2024
Likes
Nothing . Very bad experience with bad
Dislikes
Nothing good very bad working culture and experience
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Real Time Management Associate in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
3.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 06 May 2024
Likes
Stable environment, timely salaries.
Job security - Excellent
Dislikes
Low salaries. Very slow promotion process
Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Sr. Representative Operations in
New Delhi
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Apr 2024
Likes
Everything
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing was wrong in company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate 2 in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 27 Oct 2023
Likes
Salary Slip Training Microsoft Associate
Dislikes
Facilities Cab Airconditioner Computer Apple Training
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Wfm Real Time Analyst in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 19 Oct 2023
Likes
The only reason is job security
Job security - Excellent
Dislikes
The working environment and salary is not good
Salary - Poor
Skill development - Bad
Promotions - Bad
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Sr. Representative Operations in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 05 May 2023
Likes
More work pressure, didn’t focus on skillset and No opportunities.
Dislikes
Management and higher level do not focus on the ground team . No proper management, seems like an animal is running organisation and passing orders
People also ask about convergys india services's Senior Technical Supports
How is convergys india services to work for?
convergys india services is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
convergys india services is known for Company culture which is rated at the top and given a rating of 5.0. However, Salary is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at convergys india services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at convergys india services?
According to AmbitionBox ratings, convergys india services employees rate its salary and benefits as 4.0 out of 5. You can know more about convergys india services Salaries at AmbitionBox
How is the work culture at convergys india services?
Work culture is rated 5.0 at convergys india services by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at convergys india services. Read detailed reviews by employees of convergys india services on AmbitionBox.