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convergys india services

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3.4

based on 299 Reviews

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convergys india services Senior Customer Care Officer Reviews

Updated 3 Mar, 2025
Overall Rating
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2.2/5
based on 10 reviews

Rating distribution

Category Ratings

2.7

Skill development

2.3

Work-life balance

2.2

Work satisfaction

2.0

Salary

1.9

Company culture

1.6

Promotions

1.4

Job security

What employees say about convergys india services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

72% employees reported

Flexible timing

Flexible timing

63% employees reported

No travel

No travel

75% employees reported

View more detailed insights

Gender based rating

5.0
female

Rated by Women

3 reviews

2.1
male

Rated by Men

7 reviews

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10 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about convergys india services's Senior Customer Care Officers

How is convergys india services to work for?
convergys india services is rated 2.2 out of 5, based on 10 reviews by employees on AmbitionBox. convergys india services is known for Skill development which is rated at the top and given a rating of 2.7. However, Job security is rated the lowest at 1.4 and can be improved. To know first hand how it is like to work at convergys india services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at convergys india services?
According to AmbitionBox ratings, convergys india services employees rate its salary and benefits as 2.0 out of 5. You can know more about convergys india services Salaries at AmbitionBox
How is the work culture at convergys india services?
Work culture is rated 1.9 at convergys india services by 10 employees. While job security is rated 1.4 and work-life balance is rated 2.3 at convergys india services. Read detailed reviews by employees of convergys india services on AmbitionBox.

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convergys india services Senior Customer Care Officer Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 convergys india services reviews submitted by convergys india services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if convergys india services is the right company for... you. 72% of employees reported the working days at convergys india services as Rotational Shift. 63% employees reported the work timings at convergys india services as Flexible timing. Read more
convergys india services Senior Customer Care Officer Salary
based on 9 salaries
₹2.2 L/yr - ₹3 L/yr
16% less than the average Senior Customer Care Officer Salary in India
View more details
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